We chose the hotel as a convenient and pleasant location for a business meeting. Convenient yes, pleasant, far from it!
We needed a location halfway between Cambridge and Oakham and had our two children with us plus laptops to keep them occupied.
On arrival we were received in a very frosty manner by the receptionist, who advised that we couldn't expect tea/coffee in fact any drink until 6pm when another staff member came in. Even when the staff member came in we were still not asked if we wanted drinks.
Then, when we were in the middle of our discussion, with our two children sitting quietly watching a movie, a man came in and very rudely interrupted, saying 'what's all this?' I explained that we were there to have a little meeting and were waiting for drinks. He then stared at us for a few minutes and then suggested that we moved in to a meeting room. Again, there was no offer to take a drinks order or food for that matter, which we would have considered.
To add insult to injury, during the meeting my partner fainted and when my business colleague went to reception, whilst given a glass of water, still unbelievably, no one came to check if everything was alright. I would hate to be there in a greater emergency!
Needless to say I would urge anyone to avoid the place, unless you enjoy 'Fawlty Towers' style service without the laughs!!
- Official Description (provided by the hotel):
- The Bell Inn, historically an important stop on the Great North Road between London and York, is one of the finest surviving examples of a 17th century Coach House. Famous as the Birthplace of Stilton Cheese, this popular inn sits at the heart of the village.Built around the old courtyard our Village bar and Bistro, Galleried Restaurant and Bedrooms have been skilfully blended into the ageless stonework offering old world charm, relaxing comfort and the most modern facilities. ... more less
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- Also Known As:
- Bell Inn Stilton Hotel Peterborough