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“Great setting - in transition so watch and wait” 4 of 5 bubbles
Review of Boathouse

Boathouse
Ranked #222 of 417 Restaurants in Peterborough
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Groups, Child-friendly, View, Kids, Cheap Eats
Dining options: Lunch, After-hours, Brunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Sydney, Australia
Level Contributor
84 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Great setting - in transition so watch and wait”
4 of 5 bubbles Reviewed 29 July 2014 via mobile

Lovely sunny day. Sat outside with 3 family members and a dog. The setting next to the water is lovely. The pub was clean and the food that we were served was up to expectations, as was the service. This pub has recently changed hands and quite a lot of the staff are in the process of being changed. Venues these days have little ability to differentiate their service and the attitude and friendliness of staff is all important. So this is a 'watch and wait' situation.

Visited July 2014
Helpful?
Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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475 reviews from our community

Visitor rating
    107
    132
    75
    71
    90
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Peterborough, United Kingdom
1 review
“A lovely place, with a great vibe, family friendly, and good food.”
5 of 5 bubbles Reviewed 27 July 2014

I've been recommended to go for years to the "Boat" as the locals know it. I was really pleased to have gone finally on a lovely summer's evening. The atmosphere is very friendly, and the pub is very family friendly. The food was really great, and the service really friendly- Rob F in particular was a reason to go back.

I would really recommend in you are in near town or in the Longthorpe area

  • Visited July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank D H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard W, Guest Relations Manager at Boathouse, responded to this review, 7 August 2014
Thank you for your feedback, we are really pleased that you enjoyed your visit to the 'boat'! We do have a lovely setting here and it is perfect when the sun in shining in particular! We have recently changed management and have been very focused on improving customer service skills and the quality of food. It is a pleasure to read your feedback and know that the hard work from all the team isn't going unmissed. We look forward to seeing you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
5 reviews
“Friendly service and good food in a great setting”
4 of 5 bubbles Reviewed 27 July 2014

We booked a family meal for 9, with dog, at the Boathouse, and the pub was as good as its word and yes had reserved the exact area we wanted. We had good service at the bar, and plenty of jokes and banter with the bar staff. The food came pretty quickly and was tasty and exactly what we had ordered. The staff were very attentive and with good service. We had a good time and have no hesitation in recommending the Boathouse on this experience.

  • Visited July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Stephen I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard W, Guest Relations Manager at Boathouse, responded to this review, 7 August 2014
We are glad to hear you enjoyed your experience at the boathouse, in particular we are delighted to hear that the service from the staff was friendly. Customer service is at the top of our priority list and over the past weeks we have been very focused to ensure all staff are applying our 'excellence of service' steps 100% of the time. We are also very pleased to hear that your meals were tasty and what you ordered, this is what we strive to achieve every time. We really look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
1 review
“Great Place to Eat and Relax by River”
5 of 5 bubbles Reviewed 27 July 2014

Having gone to this pub on the off chance, we will definitely be coming back, Service great and female manger couldn't do enough for us, food good value but great staff and a great setting were the icing on the cake to this gem of a pub!

  • Visited July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Samantha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Management drinking during shift”
1 of 5 bubbles Reviewed 27 July 2014 via mobile

I was in the boathouse on Friday 25th and at around 11 management (2 women and 1 man ) were drinking at the bar being rowdy louder than the customers that were still in the pub I was so appalled I left , I'm sure this illegal??

  • Visited July 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
1 Thank Jade1789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard W, Guest Relations Manager at Boathouse, responded to this review, 29 July 2014
Thank you for noting this. However I am more than happy for any member of my team to relax and have a drink when they finish work, are not in uniform and are off duty; especially having worked extremely hard at the end of a long day as Friday was. I can assure you this is not illegal, as a person and a company we are extremely strict on all licensing laws, having been in the licensed trade for many years, and having been an active member of various pubwatch and licensing schemes in the local communities too. I am sorry that this appalled you so much to leave; that would never be an intention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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