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“great staff, clean, tidy & very good HIX”

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Holiday Inn Express Peterborough
Ranked #12 of 27 Hotels in Peterborough
Certificate of Excellence
Reviewed 8 April 2012

have not been to the HIX P/boro for a while & i was glad to see it is a good as its always been. the rooms & public areas are clean & tidy. the staff are attentive without being pushy. There is no food - a simple pre-arrival check will tell you this - but there are options to eat next door, taxi off somewhere or drive yourself. or , as i did, use the take away menus folder they provide. if in doubt ask the staff , they live locally & know the best Indians or Pizza places. breakfast is continental plus the hot option that HIX does
it does what is says on the tin - rooms are clean, staff are great, there's a bar & takeaway menus available (or the pub next door) & a hot option breakfast....just right

  • Stayed: March 2012, travelled on business
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Thank phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimRooney, Manager at Holiday Inn Express Peterborough, responded to this reviewResponded 11 April 2012

Thank you for your recent review.
It is always nice to welcome back a past guest and i am pleased to see that you found the hotel up to the expected standard and the staff were attentive but not over bearing.
It is always nice to receive positive feed back from our guests so that we know when we do get it right.
I do hope to welcome you back if you decide to visit us again in the future.

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351 - 357 of 421 reviews

Reviewed 8 April 2012

On arrival, greeted by efficient Reception staff which meant that I had access to my room within minutes. The room was spotless. There are several local Take away menus available at Reception and there is a Pub next door to the Hotel with a very good priced menu. Nice quiet Hotel with plenty of parking. Although advertised as a Continental Buffet style Breakfast, there are also eggs, sausages and beans available which are all included in the price.

  • Stayed: March 2012, travelled solo
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Thank Wickhoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimRooney, Manager at Holiday Inn Express Peterborough, responded to this reviewResponded 11 April 2012

Thank you for your recent review.
I am pleased that see that you found that the hotel was of a good standard and that you found the staff helpfull and the hotel quiet with plenty of free parking.
Our new breakfast offering includes some hot dishes such as scrambled eggs, sausages and beans. We hope to welcome you back to the Holiday Inn Express Peterborough in the future.

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Reviewed 7 April 2012

5 of us had a 2 night stay 30th March. Check in was quick and efficient.
Rooms were very clean and comfortable. Staff helpful and we had good breakfasts both mornings.
We visited the Harvester pub on the first night but it was very busy, with a long wait for food that was average at best, apperently the cuckoo is far better.
We returned on second night with a KFC and staff were happy to provide crockery and cutlery etc.

  • Stayed: March 2012, travelled with friends
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Thank col909_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimRooney, Manager at Holiday Inn Express Peterborough, responded to this reviewResponded 11 April 2012

Thank you for your recent review.
i am pleased to see from your review that the hotel met all your expectations and that you had a good breakfast on both mornings.
I cannot comment on your expeirience at the Harvester as it is operated by another company.
It is nice to see that you found the staff at the hotel helpfull and i hope that you will stay with us again if you come back to visit Peterborough in the future.

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Reviewed 19 March 2012

A truly dreadful experience and most certainly not a business hotel. For £80 per night B and B I expect much more than a room with plastic cups, sub standard soap/shower gel and soiled toilet roll in the toilet on arrival. As a previous poster has commented, the lighting is very dim which is hard on the eyes when trying to work in the room.

However, the most startling aspect after an 11 hour working day was to be offered a choice of takeaway menus to choose from which I was told could be eaten in my room or in reception. There is no kitchen on site and therefore no hot food available. Wifi is charged at £7 per 24 hours and trying to work on a mobile signal is dire - it is that slow. Food can be eaten at the pub next door The Harvester but that was also dire in terms of the quality of the food and the behaviour of the staff swearing at one another.

I can honestly say that I will not be returning to this establishment and shame on Holiday Inn for providing this measly hotel at extremely expensive rates to travellers.

  • Stayed: March 2012, travelled on business
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1  Thank gabriella1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimRooney, Manager at Holiday Inn Express Peterborough, responded to this reviewResponded 29 March 2012

Thank you for posting your recent review.
I am upset to see that you felt that we did not come up to standard.
I would like to point out that the Harvester resturant next to the hotel is not connected to our business and i cannot comment on your experience at the resturant.
Although i do not agree with all of your points in the review rest assured we will be making a positive effort to improve things if you do ever decide to stay with us again.

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Reviewed 9 March 2012

I stay at Holiday Inn Express Hotels on a regular basis. This was not the typical Hol Inn Exp experience. The rooms are not equipped with an iron, or an ironing board. There were only two available power outlets. The lighting is done with dim LED lights. The hotel provides only liquid soap dispensers in the room. The bed is not comfortable.

The breakfast was standard, not bad.

Overall, not a quality hotel for a business stay.

  • Stayed: March 2012, travelled on business
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Thank Rexah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimRooney, Manager at Holiday Inn Express Peterborough, responded to this reviewResponded 29 March 2012

Thank you for your recent review of the hotel.
I see that you feel that the hotel did not meet your requirements compared to other Holiday Inn express hotels.
The rooms do not have an ironing board but one is available from reception as is the standard for all other hotels within the Holiday Inn Express brand. I'm sorry to see that you felt the room lighting was dim due to the use of LED lighting. We do use LED lighting in the bedroom lamps as a way of reducing the hotels carbon foot print and is something that is being used in all responsible hotel chain groups.
Your other concerns are things that we like our guests to tell us about so that we can use the resources we have to make improvements as soon as we can.

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Reviewed 5 March 2012

room very clean, staff helpful.breakfast was good, quite a good choice, not sure how far out of town daughter drove and local to area, could be hard to find if no tom tom but thats due to bad information signs in peterborough in general. other reviewers have mentioned rooms, room 128 fine

Room Tip: room 128 was on ground floor but at the bottom of the corrider not many guests walking past
See more room tips
  • Stayed: March 2012, travelled with friends
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Thank lynnlymonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimRooney, Manager at Holiday Inn Express Peterborough, responded to this reviewResponded 29 March 2012

Thankyou for the recent review.
I am glad to see that everything was up to standard and that you found your room clean and had a good breakfast with ample choice and that the staff were helpful.
We are an ideal place to stay in Peterborough for a quite weekend away as we are within easy access to the A1M and only a 10 minute drive to the City centre.
I do hope that you will visit us again when you are staying in Peterborough in the future.

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Reviewed 25 February 2012

Room - Standard HIE room functional and clean.
breakfast - continental type.
Location - for the show ground it is fantastic as 2 mins away. For everything else it is a long walk or a ride away. The hotel was in a quiet area so no night time noise
There is a house phone for a taxi company, they were very expensive.

  • Stayed: February 2012
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Thank palalb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimRooney, Manager at Holiday Inn Express Peterborough, responded to this reviewResponded 29 March 2012

Thankyou for your recent review,
I am happy to see that you enjoyed your stay with us and that you found the hotel convenient for the Showground. We are the nearest hotel in Peterborough to the East of England showground and as you point out a complimentary continental breakfast with hot items is provided.
As you found the hotel to your liking i hope to welcome you back in the future.

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Additional Information about Holiday Inn Express Peterborough

Address: East of England Way | Alwalton, Peterborough PE2 6HE, England
Phone Number:
Region: United Kingdom > England > Cambridgeshire > Peterborough
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Romantic Hotel in Peterborough
Price Range: £31 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Peterborough 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Peterborough hotel is adjacent to the East of England Showground, an ideal base for both business and leisure guests. All guestrooms offer free WiFi access, direct dial telephone and tea/coffee making facilities, with all bedroom windows opening for guest use. All room rates include our Express Start buffet breakfast for up to two adults and two children, children stay free when sharing parents room. Vending and high speed internet kiosks are available for use in hotel lobby. Bar area offering Sky TV / Setanta Sports The city of Peterborough hides a wealth of history just waiting to be uncovered. Visit Flag Fen - where archaeologists found the oldest wheel in Britain - and then fast forward a few centuries to discover our 'new' 12th century cathedral with the largest surviving example of a painted wooden ceiling from the Middle Ages. Peterborough has many local attractions including Nene Valley Railway, Dry Slope Skiing, Butterfly Park, Duxford Imperial War Museum & Burghley House. The Holiday Inn Express Peterborough is an excellent location for guests if visiting Cambridge, Newmarket Racecourse, Cheffin sales at Ely, Stansted Airport, Nottingham, Leicester and Stamford. We look forward to welcoming you to the Holiday Inn Express Peterborough hotel. ... more   less 
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Also Known As:
Holiday Inn Express Peterborough Hotel Peterborough
Holiday Inn Peterborough

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