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“Average”

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Holiday Inn Express Peterborough
Ranked #13 of 27 Hotels in Peterborough
London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Average”
Reviewed 2 June 2014

Stayed for 2nts on business, found it to be OK - room was clean and comfortable.

Dining choices are very limited, the evening menu could do with a couple of vegetarian options.

Staff are extremely friendly and make the hotel a good place to stay for a night or two whilst in the area.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kelly g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, General Manager at Holiday Inn Express Peterborough, responded to this review, 3 June 2014
Kelly, thanks for taking the time to leave your feedback following your stay with us. Great to hear you found staff to be extremely friendly and you thought our hotel is a good place to stay for a night or two whilst in the area. Our menu is a limited offering, we do specials, however maybe we need to look at the vegetarian offering. Hope to see you again soon
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391 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Eastham
Level Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 June 2014

This is an older Holiday Inn Express just off the A1 motorway in a large university city, so I should not have been surprised that it wasn't top notch. The staff were friendly and helpful, but the rooms had nowhere to put your suitcase except on the floor, a small desktop space, and a tiny TV with so few channels available it seemed like a third world country. The internet access was good, though not particularly fast. The included breakfast was complete and offered numerous choices and great coffee. In general, nothing went wrong, and it was about what you would expect of a budget hotel.

Room Tip: Try to stay on first floor (or use the stairs) - elevator was small and slow.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, General Manager at Holiday Inn Express Peterborough, responded to this review, 3 June 2014
Brian, thank you for taking the time to leave your feedback following your recent stay with us. Great to read you found the team to be friendly and helpful. Apologies that you stayed in a room without a luggage rack, we are in the process of getting the missing ones ordered (next time you stay with us ask at reception and we will happily get you one) Not sure how you found the lift small and slow, we don’t have one?? I hope we see you again soon
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Oxford, England, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

Never stayed at an Express and never will again. All rooms upstairs and placed furthest away with 2 young children. Incorrect breakfast times given so rushed around. TV very poor quality and channels all in the wrong order and no way to see TV guide. Never again will we stay here.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee8504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, General Manager at Holiday Inn Express Peterborough, responded to this review, 29 May 2014
Many thanks for taking the time to leave us your feedback. We allocate bedrooms at the hotel, if you have any special requests we will always do our best to meet them. I am unsure how the mix up over breakfast times happened (Weekdays 630-930am and weekends / bank holidays 700-1030am) the lady on the desk has been here for years and is aware of this – sorry for the mix up. Thank you for bringing up the TV channel issue up, i will investigate. Once again thank you for taking the time to leave your feedback – it’s the only way we can get better at what we do. I really hope we do see you again
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Newcastle upon Tyne, United Kingdom
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 May 2014

Good points:

Easy check in
Nice sized rooms
Free wifi no bother
Powerful shower with nice soaps

Could do better:

Springy beds
Rubbish limited tv selection
Not a lot of tea / coffee

Would I stay again? Yes definitely

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Basurq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, General Manager at Holiday Inn Express Peterborough, responded to this review, 23 May 2014
Hi Basurq, thanks for your great feedback, lovely to read after a busy week!! Comments about the bed and TV noted. If you need more tea / coffee just come to reception always happy to give out more
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Level Contributor
219 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 19 May 2014

Stay here a couple of times a year, while at an event at the showground. A standard HI express, with the advantages and disadvantages, but great value for a budget hotel of a main chain.
However we had a couple of requests, decaff coffee (supplied from stock) and a few extra caffeinated sachets for the room. They had none, just the coffee machine in the dining area, but the kind lady behind the reception got a glass, and spooned in a generous portion from "staff supplies" cupboard. No, she didn't have to, but she did, and it was much appreciated.

Top service!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jetsettel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, General Manager at Holiday Inn Express Peterborough, responded to this review, 21 May 2014
Thanks for your great feedback, we will always do our best to meet our guests expectations. Hope to see you again soon
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Northumberland, United Kingdom
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 19 May 2014 via mobile

My wife and I stayed for two evenings whilst attending the motorcycle show at the arena. The room was clean and functional, the breakfasts were very basic but ok and the staff were helpful. Do not eat at the Harvester pub next door........it's awful, slow not worth the money. There were only two members of staff behind the bar during the weekend the show was on !. In conclusion, a reasonable but very basic hotel which is ok for a one night stay.

Stayed May 2014
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, General Manager at Holiday Inn Express Peterborough, responded to this review, 21 May 2014
Thanks for taking the time to leave your feedback, great to read your bedroom was clean and functional and the staff were helpful. Sorry to read your comments about the pub next door, next time try us (we have a limited menu) or the Cuckoo pub around the corner is fab, hope we see you again soon
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Hempstead, United Kingdom
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 May 2014

Very clean room, free speedy wifi. Really friendly guy in reception. Breakfast was served on time. Opted to eat in the Harvester next door for an evening meal. My advice is do not bother. Slow service, dirty tables and miserable staff. Next time I stay I will eat on site.

Room Tip: No Baths - but a very clean shower.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda C, General Manager at Holiday Inn Express Peterborough, responded to this review, 14 May 2014
John, many thanks for taking the time to leave your positive feedback. The hotel has a compact menu which is available all day and some items are available 24hours – give us a try next time you are here
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Additional Information about Holiday Inn Express Peterborough

Property: Holiday Inn Express Peterborough
Address: East of England Way | Alwalton, Peterborough PE2 6HE, England
Phone Number:
Region: United Kingdom > England > Cambridgeshire > Peterborough
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Romantic Hotel in Peterborough
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Peterborough 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Peterborough hotel is adjacent to the East of England Showground, an ideal base for both business and leisure guests. All guestrooms offer free WiFi access, direct dial telephone and tea/coffee making facilities, with all bedroom windows opening for guest use. All room rates include our Express Start buffet breakfast for up to two adults and two children, children stay free when sharing parents room. Vending and high speed internet kiosks are available for use in hotel lobby. Bar area offering Sky TV / Setanta Sports The city of Peterborough hides a wealth of history just waiting to be uncovered. Visit Flag Fen - where archaeologists found the oldest wheel in Britain - and then fast forward a few centuries to discover our 'new' 12th century cathedral with the largest surviving example of a painted wooden ceiling from the Middle Ages. Peterborough has many local attractions including Nene Valley Railway, Dry Slope Skiing, Butterfly Park, Duxford Imperial War Museum & Burghley House. The Holiday Inn Express Peterborough is an excellent location for guests if visiting Cambridge, Newmarket Racecourse, Cheffin sales at Ely, Stansted Airport, Nottingham, Leicester and Stamford. We look forward to welcoming you to the Holiday Inn Express Peterborough hotel. ... more   less 
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Also Known As:
Holiday Inn Express Peterborough Hotel Peterborough
Holiday Inn Peterborough

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