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“Brilliant”
Review of Bull Hotel

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Bull Hotel
Ranked #6 of 27 Hotels in Peterborough
Fareham, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Brilliant”
Reviewed 30 April 2014

What a lovely hotel we went with the peel promotion deal. The room was fabulous in particular my husband loved the "office" where he managed to conduct some of his business. The staff and the food was great. But it was made special by the presentation of my husbands birthday cake which took him totally by surprise. The cake was delicious well done staff. We are hoping that this will not be our last stay

Room Tip: There are no lifts in this hotel as a listed building planning permission has been refused. So if y...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterboroughAprice, Operations Director at Bull Hotel, responded to this review, 1 May 2014
Dear janellis,
Thank you for your lovely review, and we are delighted that you enjoyed you recent sty with us so much, and that you husband was able to get some work done at the same time too!
We all appreciate your comments regarding the quality of our food and also our staff members also.
We were also very pleased to have been able to contribute in some small way, to making your husbands birthday, that little bit more special. We hope to see you again very soon.

Alan Price
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902 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
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English first
London, United Kingdom
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 29 April 2014

The Bull is housed a lovely old building smack bang in the centre of Peterborough.There is free parking for guests.
The layout is very interesting, the room numbers appeared haphazard, and the corridors were like a labyrinth.
Our room was on the back of the hotel. The small window was glazed with frosted glass. There was air con/heating that was controllable from the room.
The bed was large, but rather springy, and the pillows were quite hard and not terribly comfortable.
The bathroom had a bath with shower over, sink, loo, and lovely soft towels, and a variety of toiletries.
In the room was a fridge , a trouser press, a flat screen TV, and tea and coffee making facilities.
The breakfast was buffet style and there was plenty to choose from. Oddly there was a waiter serving the hot stuff which seemed a little pointless. Perhaps it helped control portion sizes?
All the staff we met were absolutely lovely, kind, and helpful.
We had dinner in the restaurant and the food was excellent and reasonably priced. The hotel oozes character and olde worlde charm, and we very much enjoyed the relaxing atmosphere. Remember though that this is a very old building and the walls are thin, but despite that the ambience is so good we would definitely stay here again next time we are in Peterborough.
.

Room Tip: Not all rooms have large double beds so be sure to ask for one when you book if that is important to...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fbis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterboroughAprice, Operations Director at Bull Hotel, responded to this review, 1 May 2014
Dear fbis,
Thank you for your review, and we are delighted that you had such a good time while staying with us. There is however one thing, which is the matter that you raised regarding our serving the hot aspect of the buffet breakfast. This is done to prevent the risk of any guest burning themselves when choosing food from the buffet, no other reason, and guests are very welcome to have as much, or as little as they like when choosing from the f foods on display.
We look forward to welcoming you back very soon.

Kind regards,
Alan Price
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1 review
Reviewed 25 April 2014

My wife and I arrived at 3.00 pm for afternoon tea. The dining room was clean and tidy with all the tables properly laid. The meal consisted of a pot of tea (refillable) salmon and cucumber sandwiches ( choice of three fillings), scones with cream and jam, fancy cakes and a small lemon cheesecake. All the food was fresh and of a high quality. The service was excellent. Altogether a very enjoyable experience.

Room Tip: Did not stay overnight.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterboroughAprice, Operations Director at Bull Hotel, responded to this review, 28 April 2014
Peter M,
Thank you for posting your review following your recent visit for afternoon tea, which we are really pleased to confirm is becoming more popular by the day.
Thank you for your very kind words, and we hope very much that it will not be too long before we see you again.

Alan Price
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London, UK
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 April 2014 via mobile

We stayed for 3 nights ( 2 Exec Rooms) on the Easter Break Package. Very very good value for money . staff very friendly and welcoming, food very good and a very comfortable stay . We are already looking to possibly go back with a bigger group for New Years Eve. From booking via e-mail till departure was a pleasure staying. First time in a long time a hotel in the UK has been so good!

Stayed April 2014
Helpful?
Thank AllyD_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterboroughAprice, Operations Director at Bull Hotel, responded to this review, 22 April 2014
Dear AllyD_2010,
Thank you very much indeed for your very kind review following your stay with us over the Easter holiday. We are all truly delighted that you enjoyed your stay with us, and so pleased to hear that you are considering celebrating new year with us.

Kind regards,
Alan Price
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 14 April 2014

The Bull Hotel is very central and the perfect place from which to visit the fantastic cathedral; I was there on my bicycle and the staff could not have been more helpful in looking after it safely and retrieving it for me in the morning. The Bull is a welcome relief after the Peterborough streets and the lobby has some surprising and very interesting paintings. The standard room is correct in every way with excellent wifi. I also ate dinner there with extremely nice staff and a superb butternut squash frittata.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 6pmf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterboroughAprice, Operations Director at Bull Hotel, responded to this review, 15 April 2014
Dear 6pmf2,
Thank you for your very kind review. We are all very pleased to receive your positive and genuine feedback, and thank you for taking the time to post this on Tripadvisor.
I hope sincerely, that it will not be too long before we have the pleasure of welcoming you back to this hotel.

Kind regards,
Alan Price
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterlooville UK
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 April 2014

After staying on the Peel Hotel offer last year at Wallingford which we thought was excellent we again booked the deal for 12 of us to stay at The Bull . The rooms were clean spacious ,which was the highlight of the hotel. The meals were distinctly average, and breakfast was a shambles with long queues when waiting for cooked warm food. When you actually suggested that another member of staff could help with the service ,the look of who do you think you are making that suggestion went down well with us, Service at the meal time might have helped if the staff at least pretended they were happy to work there
The wine list was overpriced(a rip off) A bottle of prosecco was nearly £25 now most restaurants only price it at under £20 , and probably aimed at ripping off the business guests during the week rather than the weekend short stay crowd like us!. As I said the room was ok but it was on one of the roads through Peterborough and from midnight to about 5 am the marauding drunken masses could be heard throwing up screaming , singing ( of sorts) right outside. One of our party had a toilet that would not flush properly but this was not fixed and the room alternative was a drop in standard. At least they might have made the effort to apologise and maybe a complimentary bottle of wine would have gone some way to appease this position, though they might have been worried that the wine was too expensive. The free wifi broke down and wasn't repaired for 14 hours, it just generally seemed that there was a bunch of inexperienced staff running it over the weekend. Sorry but this hotel need to buck up its ideas on pricing and services.

Room Tip: Do not get a room overlooking the main street, at the weekend, the night clubs and bars kick out fro...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeteandJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterboroughAprice, Operations Director at Bull Hotel, responded to this review, 15 April 2014
PeteandJen,
Imagine my surprise when I read this review, which is a carbon copy of the one you originally posted on the 16th January, which upon my request has been taken down by Tripadvisor.
I did not respond to the original as your comments were sensational in their content and do not in any way mirror the comments and experiences of our other guests who take the time to talk to us constructively with their various suggestions often for the good.
You chose not to do that, and compile a review which was dramatic in content., aimed at attempting to undermine our performance because you were aggrieved at the four star prices that we charge for our products and services. I am not ashamed to do this, as I believe the far majority of our guests are quite happy to pay and return back to us with regular frequency.
It is odd that you did not mention that the reason for your stay, was that you were staying as part of our Gold Bar promotion which is heavily discounted at that time of year, and does offer exceptional value for money.
I will not make any further comment .

Alan M Price
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Bognor Regis, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2014

We stayed for 2 nights with evening meals included this April 2014
We had a very pleasant stay and would definitely go back again
The staff were friendly and helpful. the food was very good .
We had a room at the back of the building was quiet but the couple we were with had a room at the front and it was noisy!

Room Tip: don`t get a room at the front of the hotel
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterboroughAprice, Operations Director at Bull Hotel, responded to this review, 8 April 2014
Dear Carole W,
Thank you for your very kind review, I am very pleased that you had a good stay with us.
It can sometimes be challenging keeping street noise at night to a minimum, and despite the best efforts of our night team there could be someone who might disturb your peace.
I do hope that this isolated occurrence did not detract from your otherwise enjoyable experience with us, and trust that we will see you again before too long.

Kindest regards,
Alan Price
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bull Hotel

Property: Bull Hotel
Address: Westgate, Peterborough PE1 1RB, England
Region: United Kingdom > England > Cambridgeshire > Peterborough
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Peterborough
#2 Luxury Hotel in Peterborough
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bull Hotel 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Bull Hotel Peterborough

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