We went on a Monday in the school summer holidays. My son was really looking forward to seeing the roundhouses; sadly, they were not open as they were being (somewhat desultorily) renovated. The Big Dig tent wasn't open either. The preservation hall with the causeway was interesting, as was the (small) museum and the Must Farm boats. However, overall the site had an air of slight neglect; peeling paint on infoboards, general clutter around the museum and the arts/crafts room, fallen and overgrown timbers and wattle hurdles in the "glade" area. The cafe was also very basic.
That said, the visitor centre itself was very nice, and the staff were helpful and welcoming. I'd go again, provided the entrance fee didn't go up!
The site could do a lot more, fairly easily, to improve. For example, while the renovations to the roundhouses are going on, they could put up infoboards explaining what's happening and how the work is being done. Some exhibits on what life would have been like in the Bronze Age would have been good too (e.g. food and cooking, clothing, hunting, religion and society). I appreciate that funding and staffing probably curtail a lot of what could be done, but some things could be done fairly cheaply.
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