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Reviews (896)
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9 - 14 of 896 reviews
Reviewed 4 weeks ago via mobile

The front desk and housekeeping guys were fabulous. Always helpful and service definitely with a smile. Thank you, you make a difference. The room was spotless, albeit it could do with a refresh....looking a little tired, but lovely and clean, fully equipped with amenities, robes, slippers etc happy customer!

Stayed: December 2017, travelled on business
Thank Rhonda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma L, Guest Relations Manager at Peterborough Marriott Hotel, responded to this reviewResponded 4 weeks ago

Dear Rhonda,

Thank you so much for your brilliant review regarding your recent stay at the Peterborough Marriott Hotel.

It was our pleasure to host you and we really are delighted to read you found our staff fabulous, this feedback is a great motivator for the team.

We look forward to welcoming you back in the near future.

Best Regards from the Peterborough Marriott Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Had a really lovely stay here, hotel was welcoming, lots of choice at breakfast and my bed was so comfy. I rarely sleep well in hotels but slept soundly, it was so quiet. Very friendly receptionist who checked me in, lovely stay, would recommend

Stayed: June 2018, travelled on business
Thank gemmakeenan84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma L, Guest Relations Manager at Peterborough Marriott Hotel, responded to this reviewResponded 4 weeks ago

Dear gemmakeenan84,

Thank you so much for your review regarding your recent stay at the Peterborough Marriott Hotel.

It was our pleasure to host you and it really is rewarding for all of the team to read your comments. We recognise a good night’s sleep is so important for wellbeing so we are delighted you sleep soundly.

We look forward to welcoming you back in the near future.

Best Regards from the Peterborough Marriott Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

Fairly large and spacious hotel with easy access from the A1. The hotel is clean and tidy and the grounds well looked after. Plenty of parking on site.

Room clean and tidy with a comfortable bed and air con.

The only downside was the service in the restaurant for evening meal, it was a little busy when we arrived but cleared quite quickly, however it took 3 hours to get through three courses, including having to send back a meat dish that had been over cooked to within an inch of its life. That said the replacement was good. Service was chaotic as the waitress seemed to forget to put items through until chased up.

Breakfast time it had calmed down and the quality was very good.

Stayed: June 2018, travelled on business
Thank Barnkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise L, Front Office Manager at Peterborough Marriott Hotel, responded to this reviewResponded 9 June 2018

Dear Barnkent,

Thank you for taking the time to leave your feedback regarding your recent stay with us.
We are delighted to see that you enjoyed some aspects of your stay, we have also realised that we have fallen short of meeting your-and our-expectations. please accept our most sincere apology.

we hope to welcome you back again soon to restore your faith in us.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018

Ok Marriott to stay for a bit. Only one night but comfortable room w good breakfast (w gold tier Marriott status) Used American Airlines points to book room. Good value for a free room.
Good breakfast too.

  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma L, Guest Relations Manager at Peterborough Marriott Hotel, responded to this reviewResponded 8 June 2018

Dear keith H,

Thank you for your comments regarding your recent stay at the Peterborough Marriott Hotel.

We really appreciate you taking the time to recognise our hotel. I will ensure your compliments are communicated to our team, as this positive feedback really is a great motivator.

We look forward to welcoming you back to the Peterborough Marriott Hotel in the near future.

Best Regards from the Peterborough Marriott Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

Pleasant overnight stay here on business. Food at the restaurant was pleasant enough although nothing exceptional. Relaxing bar/reception area. Rooms and hotel clean and tidy, some of the décor looks a bit tired.

  • Stayed: March 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank harkinchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma L, Guest Relations Manager at Peterborough Marriott Hotel, responded to this reviewResponded 8 June 2018

Dear harkinchris,

Thank you for taking the time to provide your feedback following your recent stay at the Peterborough Marriott Hotel.

We can assure you we value guest feedback in order to assist us in continually striving to improve our service.

Your comments have been shared with the hotel team as a critical way of understanding how we can deliver exceptional standards to our valued guests, such as yourself.

Once again thank you for staying at the Peterborough Marriott Hotel and we do hope you choose to create more memories with us whenever your travels bring you back to Peterborough.

Kind regards,

The Peterborough Marriott Team

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