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“Love the food”
Review of Imperial Bento - CLOSED

Imperial Bento
Price range: US$32 - US$41
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Special Occasion Dining, Romantic
Dining options: After-hours, Breakfast, Buffet, Delivery, Reservations
Reviewed 27 July 2012

Great restaurant and lovely food. Wide range of dishes all at good quality. Recommended to families and parties

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Thank Stephanieisabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (214)
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155 - 159 of 214 reviews

Reviewed 25 July 2012

It's probably fair to say, that until our most recent visit, Imperial Bento had been one of mine, and my group of freinds, favourite restauarants in Peterborough. So much so, that when a freind made her annual visit from Newcastle, it was the one place she really wanted to eat. However, for this years visit, the restaurant had really let itself down.
Firstly, the usual warm, friendly welcome was missing, as we were, pretty brusquely shown to our table. Then, in the middle of ordering our starters, the waitress abruptly closed the menu, after we had ordered maybe six dishes and still had a couple more to order. Thinking this was a one-off, we were suprised when the smae thing happened for ordering the main course as well!
The time taken for the courses to arrive was noticeably longer than in previous visits as well, leaving us sitting there until rather late - and as other have noticed, as we were finishing our deserts, the staff started turning the lights out and settled down to eat their own meal, leaving no-one to come and take our payment. I've never been close to leaving a restaurant without paying before, but this was the first time I've been tempted.
The food itsef also seems to have declined in quality, being noticeably greasier and not so well seasoned.
Overall, it's fair to say it's reputation with us has now been damaged, and with so many good new restauarants sprining up in Peterborough, it may well now be some time before we choose to return here.

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1  Thank Congo_Red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

Went along for a meal with 9 girlfriends not my first choice of restaurants but because its bang in the city centre its convenient for drinking afterwards.

Drink service was very slow we had to wait & try and wave people down on more than 3 occasions through the night.

Food is nice and if they learnt not to over salt and put so much MSG in the food it would be excellent. Short changed on the duck course only enough for 1 pancake each but then we could have asked for more.

At 11:00pm all the lights went out!!!!! How rude!!! There was another table left along with us, so we asked for the bill... surprise surprise yet again 3rd time running they added an extra person on the bill! Good job I know to check! So they lost out £20 on their tip.... when are they gonna learn.

If you are going with a big party check you bill as this is easy money for them.... very annoying!!

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Thank Macca313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2012

This was without doubt the best Chinese meal my husband and I have ever eaten. Lovely restaurant, attentive and knowledgeable staff, excellent value banquet style fixed price menu.

Our experience does not equate with the poor reviews others have left and on a Wednesday night, the restaurant was full, so clearly they are doing something right.

I will be back in a heartbeat.

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Thank gabriella1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2012

Waited for a waiter to show us to a table for 15 minutes, got fed up trying to attract someones attention so we left, how rude!

4  Thank IRW1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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