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“Yorkshire Hospitality”

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The Harrogate Brasserie Hotel
Ranked #15 of 83 Harrogate B&B and Inns
Certificate of Excellence
Reviewed 6 April 2014 via mobile

We had a fabulous two night stay in a studio apartment. Great room, loved the little balcony, great location. The apartment had a small kitchen but the only down side was that there was no pots or pans, crockery, cutlery, washing up stuff etc - looked like the hob had never been used. If we were staying for longer I would have asked for these things, but the fridge was useful. The people were very hospitable - Michael was brilliant at dinner despite my particular nature, Peter was a great host and gave good local recommendations and the chap at breakfast (sorry I don't have the name) really looked after us. This place is warm, relaxed and friendly. We would be very happy to stay here again. Thanks to them all.

  • Stayed: April 2014
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Thank CRich71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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309 - 315 of 520 reviews

Reviewed 28 March 2014

A quirky hotel with a lot of character, good food, good service accompanied by nice live music and nice decor. So much character that our room lacked a shower holder or curtain which presented challenges not really expected of.

  • Stayed: March 2014, travelled as a couple
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1  Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

Hotel very nice and clean, spotless in fact. We stayed in top floor apartment. This is not for the faint hearted with luggage. The apartment was lovely but no utensils at all so not really an apartment more a room with very nice tea and coffee making facilities. Food in the restaurant was lovely, though book a table on arrival as we only just got a table. Breakfast was very good, cooked to order and to perfection. Harrogate itself is as dull as dishwater, it, s got the atmosphere of Mars

Room Tip: Room 19 if you dont mind stairs
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  • Stayed: March 2014, travelled as a couple
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1  Thank jargan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

This was our first visit to this hotel and it shall certainly be our last. On arrival, around 3pm, a quite helpful young receptionist informed us that we had been allocated the 'Garden Room'. This proved to be a complete misnomer as the room was in a grubby basement area adjoining the car park with only brick walls and a stomach turning rat trap on the vista. Nevertheless, our first impressions of the room itself were quite favourable as at least it offered relatively cheerful décor and a spacious, contemporary bathroom. Within seconds however we realised that we were actually located beneath the kitchen area and the thunderous footsteps from above had us back to reception immediately. To be fair, another helpful employee offered us a further room (The Lodge) which had all the charm of a lock up garage from the exterior and absolutely nothing to recommend it on the interior either....dated décor, dusty furniture and lacking adequate showering/bathing facilities. Refusing the second option we were informed that we have to put up with the kitchen noise which was set to worsen as the evening progressed and advised to go out for the evening! The noise continued well into late hours only then to be replaced by the sound of refrigeration equipment and a constantly streaming overflow. However, even worse were the awful smells emanating from the drainage system in the bathroom, which the proprietors were obviously aware of, as attempts had been made to mask these with high intensity plug-in air fresheners and (previously burned) cheap candle aromas. Given this truly sensorial smell/sight/sound situation we spent a wakeful, if chilly, night with the windows opened fully to prevent choking, or worse, and the television on for distraction. The whole point of staying in a hotel is to gain a comfortable night's SLEEP. This room is not fit for purpose and the proprietors knowingly charged £110 for this nightmare. No way a boutique hotel and no way 4Star. It is a quirky and characterful establishment, but it is really a restaurant with a few rooms on the side. Obviously the persons who rate this hotel favourably are lucky in their allocation of accommodation.

At least there was light relief to be gained at breakfast as shambolic service by one of the owners (at other tables, not ours) proved entertaining.....other diners were treated to mystery breakfasts, not at all as ordered, with ensuing histrionic arguments in the kitchen as to who was to blame! Nevertheless, the breakfast was fine.....tasty, cooked to perfection and enjoyable. Fortunately, we were served attentively and courteously.They should really employ trained waiting staff and all would be fine in this respect.

In summary, it appears that this hotel is run by amateurs, keen to charge over the odds for what is on offer and exploiting the excellent location of the hotel. But there are plenty of other hotels close by......next time we will choose a recognised hotel provider in Harrogate as standards vary less.

On departure I tried to speak to one of the owners to provide private feedback about the 'Garden Room' but complete disinterest was shown and I was told to use this forum instead.

Room Tip: Avoid the 'Garden Room' and the' Lodge'.
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  • Stayed: March 2014, travelled as a couple
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4  Thank silka0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

Nice food, nice atmosphere and good location! We really enjoyed the live jazz music even if it was a little load. Will most likely return again to try different options on the menu. Would be good with perhaps some cheaper specials, just a thought.

  • Stayed: February 2014, travelled as a couple
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Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

A first time visit for our (belated!!) Christmas do so we had a few rooms, and then dinner in the restaurant ... all the rooms were really clean and well appointed, especially the apartment - definitely a home-from-home. Dinner was really tasty - a nice touch of some Christmas crackers on the table too!! Great service - Michael did well putting up with us!!
Generally a feel of friendliness and individuality come through - definitely not a chain!!

Room Tip: They all looked good but the apartments were superb.
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  • Stayed: March 2014, travelled on business
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Thank MalB1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

Staff were really friendly and very helpful. Lovely clean room, great ambience and very tasty breakfast.

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Thank ianandkaren2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Harrogate Brasserie Hotel

Address: 26-30 Cheltenham Parade, Harrogate HG1 1DB, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #15 of 83 B&Bs / Inns in Harrogate
Price Range: £72 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Harrogate Brasserie Hotel 4*
Number of rooms: 17
Reservation Options:
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Also Known As:
The Harrogate Brasserie Hotel Yorkshire

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