The location is lovely, not far from centre but quite. The hotel itself is clean and tidy. The breakfast is ordered individually so unless there is no one else in the breakfast room when you order you have a very long wait, as already stated there is not a great option for vegetarians. The rooms were small and very hot (yes it was August and hot outside) one small window that opened. The staff's appalling attitude telling other guests from our group that the payment for booking wasn't enough and there had been a mistake on our group leaders part is out of order, it had already been discussed with the group leader so why did we all need to know!! AND shouting at guests about payment and making guests cry is not acceptable. We will never visit again and we will be passing this experience onto our senior people to ensure that none of our 1000 co workers are treated like this by this hotel next year when we are all in Harrogate again for our national conference.
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- Also Known As:
- The Cavendish Harrogate, Yorkshire