Firstly the positives. Easy to get to, good parking facilities (at £6.00 per night) and the hotel is spotless, the rooms are spacious, very clean, really comfortable beds and bathrooms that offer instant and never ending hot water. Our room was quiet, great for an undisturbed night's sleep on a king size bed+ and we had all the extras such as a box of chocolates, tea/coffee, LCD wall mounted television (Freeview channels only), top of the range toiletries etc etc. It is a great place to stay in you want to be in the centre of Harrogate and close to York. And you will never be cold when staying here. So, just a few minor niggles sad to say. Very minor - breakfast was a bit hit and miss, having to attract the attention of whoever was serving, some very polite indeed, some looked as if they were bored and (in reality) couldn't be bothered. Some dishes were not replenished and folk had to ask. And, as a previous reviewer has noted, we did hear members of staff talking about other guests in a less than praiseworthy way in our ear shot. What were they saying about us? But most annoyingly, we were told that we would be charged £10.00 per night for an upgrade that a. we didn't ask for and b. we didn't get (as in we were told that we were given bathrobes and slippers when this wasn't the case). An odd thing was that the restaurant is a franchise so purchases cannot be charged to your room but the quality of food and the cost is very good. Yes, we would stay there again but just a few minor but niggling faults
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- Also Known As:
- Kimberley Hotel Harrogate, Yorkshire