The hotel looked very nice from the outside on arrival. The reception area was clean and modern.
The room I stayed in needed a deep clean. The bathroom was disgusting, the bath had thick black mold all the way round it, the plug in the sink was rusty. The toilet was so close to the bath, you had to sit at an angle..
My parents room, on first seeing it was wow, then oh. The carpet was full of stains, the room smelt of smoke, big chunks of paint were peeling off the ceiling, the tiles on the bathroom floor were cracked and loose, the bed had not been made properly (not sure if the sheets had been changed) and the cupboard holding the kettle and coffee cups was dirty and had not been cleaned . The Kimberly should be ashamed to offer rooms like this.
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- Also Known As:
- Kimberley Hotel Harrogate, Yorkshire