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“4star no chance”
Review of Kimberley Hotel

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Kimberley Hotel
Ranked #7 of 30 Hotels in Harrogate
Certificate of Excellence
Bolton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“4star no chance”
Reviewed 16 February 2014

Let's start at the beginning £6 per night car parking in the hotels own car park. The room was badly lit and had a damp stain on the ceiling. The tv only had 5 channels as the tv kept saying low signal strength on the others no soap in the bathroom, luckily we had taken our own.
Signatures bistro. What a joke valentines weekend and a very limited set menu. We asked for a bottle of prosseco and after drinking a glass was told it was sparking Pinot . Went to pay for our drinks hoping to book them to the room to be told that was not possible
. Went to pay by card to which the staff said it sometimes didn't work.( never did while I was there) eventually now with a warm beer I was able to book to my room.
For a so called 4star hotel lots to be desired. It could also do with thicker walls. More like a 2 1/2 -3 star. Won't be going back.
The only good thing is the location. Supposed to have been done up recently who by bob the bodger.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paulwalker78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (482)
Date | Rating
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English first
Warrington, United Kingdom
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 February 2014 via mobile

Nice hotel.booked as a late birthday treat for two nights,nice big room with comfy king size bed.lovely and warm and super breakfast. Good location for bars and restaurants.local wetherspoons is a decent one. Got a bottle of free wine which was a nice touch. Would stay again and recommend to all.

Stayed April 2013, travelled as a couple
Helpful?
1 Thank rafabenitez_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidenhead
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 February 2014

This review is woefully overdue, given the lengths this hotel went to to help me in my hour of need.

I stayed here in October 2013 as I was exhibiting in a conference at the conference centre. On the final day of the conference, it transpired that my car had a flat battery. Not only that, but it was in such a position in the car park that normal jump leads would not reach the battery and in the course of events I managed to lock my keys and possessions in the car.

In no particular order of valour:
- a member of staff donated some jump leads
- the porter phoned the local toyota dealership for advice and walked to a nearby garage to get some kind of standalone battery starter
- the caretaker used electrical wire to create a bespoke set of jump leads
- a young man on reception lent me his coat (mine was locked in the car)
- a lady on reception gave me the use of the hotel phone to phone for help and a good rate on staying an extra night.

In the end, someone had to come with my spare key (from 200 miles away) and this unbearable situation was only made bearable by the kindness shown by this hotel and its amazing staff.

Now for the "boring" stuff:
- the hotel is clean and tidy
- its very close to the conference centre
- it has free wifi
- I tried both the old and the new rooms:the former were nice, but dated, the latter were modern and gorgeous
- the restaurant served really good food (but you pay separately, as its independently owned)

Room Tip: Pay more for the newer rooms
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clarabella1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
durham
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 10 February 2014

Just stayed at the hotel 08/02 to 09/02. I could not fault anything about the hotel. It is a fantastic hotel. Rooms are spacious / cleaned and are of a very high standard. All the staff were so friendly and helpful. Located within a two minute walk from all the shops / sites etc that Harrogate has to offer. Breakfast was a wide choice of continental to a full English served in a lovely area which doubles up on an evening for a good selection of restaurant meals.

The hotel offers a range of deals for room only or with the added choices of breakfast and evening meal.

The hotel also has a lot of deals available re upgrade of room etc.

If visiting Harrogate the Kimberley definitely worth looking into.

We will certainly stay there again when visiting Harrogate.

Car parking at the hotel costs £6.00 per night but the car park at the rear of the hotel is on a first come first serve basis. A local NCP car park [ 2 mins walk away] is £13.00. When we arrived car park was full, Alternative parking may be available free if you travel down the hill after
the entrance to the rear car park at the roadside on the left. No yellow lines but before the permit / residence marked areas.

To finish. A really nice hotel, good location, exceptionally clean and friendly / helpful staff. Could not fault anything

Room Tip: A stated in review
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gss_raper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2014

We have just returned from The Kimberley Hotel - it was fantastic! The room we stayed in 1218 was lovely. Very clean and well decorated. The Staff were extremely prompt and dealt with all requests. The only thing I would say is the Hotel was very warm throughout but it was a lovely weekend.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
183 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 8 February 2014

Good rooms and very clean hotel , modern rooms and very comfortable , car parking is on site but very limited , venue is a short walk from the centre of Harrogate , breakfast was also good , but the bar down stairs is run separate to the hotel so you are unable to add drinks to your room bill , will defiantly stay here again , good value

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepcargreeks55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spalding,Lincs
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 February 2014

I have previously reviewed this hotel having stayed in a variety of their rooms from basic budget to executive.The budget room I would definitely not recommend but this time we went for the £99 deal for a double room on b and b basis for 2 nights and I have to say it was excellent value.Nice spacious room large bathroom and all in a very good deal.
I suppose the only complaint is what other contributors have mentioned and that is concerning the car park charge of £6 per night but at less than £50 per night for accommodation then I happily paid on this occasion.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avebury27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimberley Hotel

Property: Kimberley Hotel
Address: 11-19 Kings Road, Harrogate HG1 5JY, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Harrogate
#8 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kimberley Hotel 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Kimberley Hotel Harrogate, Yorkshire

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