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Kimberley Hotel
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Reviews (1,842)
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All reviewscar parkexecutive roomsignatures restaurantsignature restaurantbudget roomtown centreper nightlovely hoteltwo nightsgood sizewould stay againgroupon dealroom was largefirst morningevening mealmodern bathroombiscuits
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761 - 766 of 1,842 reviews
Reviewed 18 May 2014

Had 3 days at Kimberley Hotel with group of couples. Lovely rooms absolutely spotless clean with nice little extra treats in room. We had a candlelit meal in the hotel restaurant which was beautiful, couldn't fault anything. Lovely lounges, bar and restaurant area and also outside patio area to sit and watch the world go by. Only 5 minutes walk from the gorgeous town centre. Have already planned our next trip back There. Would recommend

  • Stayed: May 2014, travelled as a couple
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1  Thank Tracey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this reviewResponded 20 May 2014

Dear Tracey999895,

Thank you for reviewing your recent stay at The Kimberley Hotel. I am delighted that you found everything to your liking and are planning to stay with us again. Don't miss out on any special offers we may have on for future bookings by calling the hotel directly.

We look forward to seeing you again soon.

Kind Regards

Danni Wilson
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2014

We've just returned from a two night stay at the kimberley and were really pleased with our choice. We booked an executive double room and were greeted with a very well appointed room with chocolates and wine alongside bathrobes and slippers...very impressive. The hotel was in a quiet area and a pleasant short stroll to town centre.
The hotel was very good and we really enjoyed a meal in the signature bistro. Breakfasts were well presented and couldn't fault the choice. Only slight blemish was the lack of attention to detail with our check in, meaning we weren't advised of hotel facilities and our room key wasn't authorised. This led to a late night return to reception as we couldn't access our room. Minor fault though and certainly would recommend this hotel.

  • Stayed: May 2014, travelled as a couple
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Thank neilc323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this reviewResponded 20 May 2014

Dear neilc323,

Firstly, thank you very much for reviewing your recent stay at The Kimberley Hotel. I am pleased that you enjoyed your stay and am thrilled that you would recommend us in the future.

I have taken into account your slight negative feedback in regards to the lack of information given on check in and have spoken to all parties involved. All feedback is good feedback and we act on every single review that we receive.

Thank you again,

Danni Wilson
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

My husband and i have just returned from a 2 night break at the hotel and we have had a lovely time.. after reading some of the reviews and looking at the photos i was a little concerned.. but our experience was a good one .. i requested a room which did'nt require a long walk due to a medical condition and we were given one as close as you could to the reception which was great.. the food was lovely and the staff all friendly.. would definitely stay again if the deal offer we got was available again..

Room Tip: We had a room overlooking the car park at the rear which was quieter as the hotel is on a busy road..
  • Stayed: May 2014, travelled as a couple
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1  Thank mongoose54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

I stayed in the main part of the hotel. As I had forewarned them that I had injured myself and would be on crutches, I had the room closest to reception and a disabled space reserved for my car. Help was always on hand for luggage, breakfast and dining. While access for someone in my predicament is not perfect, all was manageable, with a little assistance. There have been several changes since my last stay here but the staff are still as good. I would recommend this hotel for any reason, room to work and a great location for Harrogate centre. The WiFi is a little flaky and the parking generally tight but overall a nice independent hotel with its own character.

  • Stayed: May 2014, travelled on business
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Thank LondonOdysseus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

great place. bathroom was very nice. plenty of tea and coffee. breakfast was self serve but it was nice. only problem we had was when i stripped the bed the mattress was covered in stains. would go back if that was sorted.

  • Stayed: May 2014
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Thank beckyjack2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this reviewResponded 20 May 2014

Dear beckyjack2,

Firstly, thank you very much for your review on your recent stay at The Kimberley Hotel. I am delighted that you enjoyed your stay.

I would like to apologise for the issues you had with your mattress and would like to assure you that if you had let us know at the time you were with us, this would have been solved instantly. Our housekeeping team take great pride in their standards and are disappointed that it was not up to par. I would like to reassure you that this matter has been resolved.

To be sure not to miss out on our Special Offers for any future stays, please do not hesitate to contact that hotel directly.

Kind Regards

Danni Wilson
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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