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“Dawn and maurice”
5 of 5 bubbles Review of Kimberley Hotel

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Kimberley Hotel
Ranked #8 of 30 Hotels in Harrogate
Certificate of Excellence
1 review
“Dawn and maurice”
Reviewed 17 August 2014 via mobile

We have been to the kimberley hotel 4 times it keeps on getting better and better.. fantastic rooms, incredible staff so helpful and polite the rooms are lovely and clean, food is amazing a brilliant chef very thank you to all the staff team making our stay so special.. 100/100 xxxxxxxx

Stayed August 2014, travelled with family
Helpful?
Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this review, 23 August 2014
Dear Dawn M,
Thank you for reviewing your recent stay at The Kimberley Hotel, Harrogate. I am delighted that you find us improving time and time again, and am pleased that you have stayed with us multiple times. As always, I would love to welcome you back to the hotel. Please contact the hotel directly in order to find out what special offers you may be able to take advantage of.
Best Wishes,
Danni Wilson
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (476)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Derby, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 August 2014 via mobile

Stayed here for a friends wedding. Very easy to find and lots of parking available at the hotel. If parking in the hotel's car park its £6 per night which is quite reasonable for Harrogate.

Check in was painless and our room was very pleasant. All necessities provided in the room along with some added extras such as a mint chocolate each, packets of biscuits and bottled Harrogate water - nice surprise.

Bar area was also very pleasant, my only gripe is that the cocktails are rather pricey, £7.25 for a tiny cocktail is a little steep.

Staff throughout the hotel were always pleasant and helpful.

Would I stay here again, yes I would without a doubt :) well done x

Stayed August 2014, travelled with friends
Helpful?
Thank tequilla t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this review, 23 August 2014
Dear tequilla t,

Many thanks for taking the time to review your recent stay with us at The Kimberley Hotel in Harrogate. I am delighted that you found everything to your liking, and would love to welcome you back in the future. To obtain the best available rate, and take advantage of any special offers, please contact the hotel directly and we will endeavour to assist you.

Kind Regards

Danni Wilson
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
134 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 17 August 2014

We love visiting Harrogate, and it was great to stay somewhere so close to the centre.
We ate at Sukhothai on the night and it was literally just a few minute walk away.

The hotel itself had a lovely interior, with very friendly and informative receptionists awaiting your arrival.

Car parking was £6 for the night.
Wifi was free, and Internet was very fast.

The room we stayed in was great, offering everything you would expect. We had tea and coffee making facilities, bath essentials, and a few bottles of water and biscuits.

The bed was extremely comfy, and extra pillows were provided in the wardrobe.

I cannot complain about the cleanliness of our room, and loved that the bathroom mirror had a large light above it, which is great for when applying makeup etc.

I slept very well throughout the night, but struggled slightly in the morning as people leaving and entering their rooms in the morning, which were loud because of the doors which slam shut.

We will definitely consider staying here again, as we are planning another trip in the near future.
It was a pleasure to stay here.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank EmilyJaneW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this review, 23 August 2014
Dear EmilyJaneW,

Many thanks for taking the time to review your stay with us at The Kimberley Hotel, Harrogate. I am pleased that you found everything to your liking, though were woken earlier than you would like by other guests residing with us. The doors do close firmly to ensure that the room is secure when vacant, though I apologise that this disturbed you during your stay. Regarding your next trip, please contact the hotel directly to ensure you obtain the best available rate, and can see if you are able to take advantage of any unique special offers we may be running.
I look forward to welcoming you back.

Kind Regards,

Danni Wilson
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2014

A well located and presented hotel near the centre of Harrogate. We were here for the Tour de France weekend (which was great) and the hotel was better than expected. A really good location near the centre of town but also quiet enough for a good night's sleep. Helpful staff, easy parking (though the hotel car park was full) and a good breakfast. The room was clean, contemporary, well decorated, a reasonable size (though a little dark) and the bed was big and comfy. Highly recommended, would visit again. Loved Harrogate!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Vipa728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this review, 23 August 2014
Dear Vipa728,

Thank you for taking the time to review your recent stay with us at The Kimberley Hotel in Harrogate. I am delighted that you visited Harrogate during the Tour De France as it really was a spectacular weekend, and am thrilled that your experience was enhanced by your stay with us. If you are ever looking to visit Harrogate again, please contact us directly to secure the best available rate.

Kind Regards

Danni Wilson
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 August 2014 via mobile

We stayed here for just one night as we were attending a wedding at nearby Ripley Castle. We requested a family room (2 adults, 2 children aged 5 and 8).

On arrival check in was quick and easy, we were directed to our room, 1117, one floor up and on the front of the hotel overlooking the main road. A very spacious room, with TV, tea & coffee making facilities and a lovely light and airy bathroom.

I read other reviews before our stay, and I was a little mindful of cleanliness, but our room was spotless.

We didn't take dinner but after a fairly good night's sleep (the mattress was a little soft for me bit that's down to personal preference and a dodgy back!), we had breakfast - wow! Lots of choice, hot and cold, pastries, toast, fruit juices and yoghurt - the kids certainly enjoyed it and so did we!!

All the staff we encountered were friendly and helpful, thanks go especially to the night receptionist on 2nd August for the extra biscuits for our kids' bedtime snack!!

Perhaps the only slight down side is the parking, we didn't get in the limited spaces behind the hotel, and the on-street parking is by displaying a disc from reception with a 3 hour limit.

Would have no hesitation in recommending or indeed returning if we're back I'm Harrogate in the future.

Stayed August 2014, travelled with family
Helpful?
2 Thank MrsSenior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this review, 23 August 2014
Dear MrsSenior,

Many thanks on taking the time to review your recent stay with us at The Kimberley Hotel in Harrogate. I am delighted that you chose to use us whilst attending a local wedding and found everything to your liking. Our car park isn't the biggest, and we do not have enough spaces to accommodate every guest staying in the hotel, and I apologise for this inconvenience. If you are ever in the area again and wish to stay with us in the future, please contact the hotel directly in order to obtain the best available rate.

Kind Regards

Danni Wilson
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2014

Second time that I have stayed at the hotel - room was clean and modern and spacious and comfortable on both occasions
Male receptionist on duty on arrival - friendly and efficient
Car park small - but I was lucky to get a space
Breakfast was very busy and my room service was late arriving and not the best - but the hotel was full from a tour and conference delegates - so not sure this would be the norm
Wifi was down due to recent storms - but worked in conference centre next door - and so this did not affect my stay on this occasion
Hope to be back in 2015

Room Tip: Rooms in the new blocks at the rear of the building are worth paying the extra for
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank GMHOTELWolverhampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, deputy general manager at Kimberley Hotel, responded to this review, 22 August 2014
Dear GMHOTELWolverhampton,
Many thanks for taking the time to review your recent stay with us at The Kimberley Hotel, Harrogate. I am delighted that you enjoyed your stay, and apologise for your breakfast tray not been up to standard. As you have mentioned, breakfast was abnormally busy that morning, and I can assure you that this is not the norm. I also apologise for our lack of Wi-Fi after the power cut, though I am glad this didn’t affect your stay, we did endeavour to get it fixed as quickly as we could.
Please check with us direct for the best available rate for your next stay.

Kind Regards
Danni Wilson
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 August 2014

we got a really good deal and room was vast but dusty behind sofa the room was top floor in new part with wonderfull views all staff were helpfull and attentive Signatures was an added bonus all be it a franchise the food was superb as was the breakfast in the hotel there was a wedding reception but didnt disturb us in anyway good parking and reasonable prices only 1 gripe the tea coffee in room was naff but betties tearoom was worth the wait in the wind

  • Stayed March 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank craig g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KimManagement, Deputy General Manager at Kimberley Hotel, responded to this review, 21 August 2014
Dear Craig G,

Many thanks on your fantastic review regarding your stay at The Kimberley Hotel. I am thrilled that you found your stay to be good, and pleased that you took advantage of our Bistro which is part of the hotel. I am glad that you managed to get into Betty’s Tea Rooms which is only a short distance away from us, as I often see many people queuing in the wind/rain/or shine in order to sample some of their famous delights.

Kind Regards

Danni Wilson
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimberley Hotel

Property: Kimberley Hotel
Address: 11-19 Kings Road, Harrogate HG1 5JY, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Harrogate
#8 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kimberley Hotel 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Kimberley Hotel Harrogate, Yorkshire

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