My wife and I today returned from a 2 night stay at the Majestic Hotel in Harrogate; I think it should be renamed the “damn noisy and terrible food” hotel, as there was little majestic about this hotel. I appreciate hotels have to accommodate Christmas parties but I don’t want to have to fight through a crowd of party goers to get to dinner, nor have to listen to their drunken antics whilst I eat, nor do I want to be awoken at 2am as they stumble back to their rooms singing and shouting. Perhaps we wouldn’t have heard them had the walls not been paper thin and the gap under the door been less than an inch.
When you arrive at the Majestic hotel, it’s glamourous with the beautiful décor in reception, high sealings and footmen but that’s where the Majestic stops – it’s down hill from there.
I paid an extra £20 per night, at time of booking, to be upgraded to a Premium Room – what I discovered on arrival is that £40 got us a couple of bottles of water and robes we didn’t need; in our substandard room with tiny bathroom – the only reason I can assume the room was referred to as Premium was that it reminded the manager of Premier – Premier Inn; as it looked just like a room off their adverts. That’s where the comparison ended though as Premier Inn provide a much higher standard of room; their doors are insulated, their beds are comfortable, their heating works and their towel rails don’t take 14 hours to heat up.
The staff at dinner were attentative and the room with chandeliers, beautiful but the food was so sub-standard my wife said “this reminds me of brewers fayre”! A look into the kitchen and you see why; boys standing about it black polo shirts and baseball caps; no chefs whites in sight and no steam to suggest cooking being done.
On the first night we both had the ‘chicken and chorizo terrine’ which was icy cold (frozen) and served with the same chutney that was on offer at breakfast the following morning. The duck breast my wife had was over cooked, and the poached haddock I had wasn’t poached; was a tiny part of the haddock, served on a bed of powdery mash with parsnips! Who puts roast parsnips with haddock? For desert I had a cold sticky toffee pudding swimming in toffee ice-cream sauce and my wife had a ‘trio of sorbet’ which actually was a blackpool-style sundae glass with a wafer, and 3 flavoured ice creams.
On the second night, we hoped it would be better… My wife order broccoli soup with Croutons (she had to ask twice for the croutons after the soup arrived) whilst I had a lovely sounding mushroom and blue cheese tartlet which actually was a mushroom quiche without any blue cheese; but it did have a big dollop of kebab shop garlic mayonnaise! For mains this was where we were most disappointed; my wife had the rump steak (no issues there) but I ordered a ‘slow roasted leg of lamb’... can you imagine my disappointment when I received 2 slices of roast lamp joint; with the veg it looked like a cheap roast dinner. I complained to the waitress and was told “yeah, they’re slicing the meat tonight”. As I cut into it I discovered it wasn't even slow cooked but it was rubbery over cooked meat that didn’t even taste of lamb. It was also supposed to be served with oyster mushroom which was no where to be seen and a red wine jus which was in fact a watery red drizzle. Just to finish off this fine dinning experience my wife ordered pavlova not a meringue nest
- Official Description (provided by the hotel):
- A Victorian landmark, the four-star Majestic Hotel has 170 bedrooms and sits in 12 acres of landscaped grounds in the centre of the spa town of Harrogate. Just a mile from the train station and 10 minutes walk from the famous Betty’s Tea Rooms, it’s the perfect location to enjoy Harrogate’s quaint shops and spas; and you can also venture out to the wild landscape of the Yorkshire Dales. With a pool, jacuzzi, steam room and beauty salon, as well as tea rooms, a bar and the Majestic Restaurant there’s everything you need to relax after a day of sightseeing. ... more less
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- Also Known As:
- Barcelo Harrogate
- Majestic Hotel Harrogate
- The Majestic Hotel Harrogate, Yorkshire