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“lovely hotel - good restaurant”

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Studley Hotel and Orchid Restaurant
Ranked #5 of 30 Hotels in Harrogate
Certificate of Excellence
Newcastle
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“lovely hotel - good restaurant”
Reviewed 9 July 2011

we stayed one night on the spur of the moment, Booked the day before on one of the hotel special offers, exec room, breakfast for two and a £30 voucher for the restaurant (or the bar/room service). This was £124 in total. The room was nice, very comtemporary and very clean. The bed however is very low and in a 'Japanese' style, in other words the mattress is sunk into a frame on the floor. It is not the easiest to get out of and i would suggest anyone with a mobility problem might struggle. I'm not sure if they do have any raised beds but if you think you might struggle it might be worth asking. The rooms are well appointed, flat screen TV, DVD player and ours had a PS2 in as well with some sample games. The staff are friendly and helpful. Our room overlooked the road so there was some noise, if you are used to perfect quietness it may be a problem but we were ok with it. The Orchid restaurant was lovely, very contemporary but comfortable with good service and an excellant menu of oriental dishes from many south east asian countries, not just Thailand. i thought it was good value and would definately eat there again. it was busy - so i would suggest reserving a table.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GingerPussNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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712 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Sheffield
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 July 2011

Stayed at the Studley for family member's wedding in Harrogate.
We were very impressed with the room itself - really spacious - huge bed - very comfortable. Big flatscreen tv and great fan in the room.
Absolutely spotlessly clean (and I am picky)
Service at reception and friendliness of staff excellent.
Slight down point was getting a drink at the bar - on two occasions the only staff around had no experience of working behind a bar so service was very slow - but got there in the end and friendly.
Breakfast was very good - again great service - only slight negative was that full English bit on the greasy side. I recommend the smoked salmon and scrambled eggs though - gorgeous!
Overall experience was worth the money and would definitely stay again if back in Harrogate.

Room Tip: We had an executive double room
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CoupleEarlyThirties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mold, United Kingdom
Level Contributor
119 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 7 July 2011

We stayed here overnight prior to attending a family wedding. After a long car journey on a sweltering Friday afternoon walking into the lovely cool interior was bliss! We upgraded our room and were rewarded with a large room, comfortably airconditioned with a fantastic walk in shower. The hotel is a few minutes walk to Harrogate centre where there are many places to eat, however we chose to try the Orchid restaraunt (not knowing what a great reputation it has). We asked for an outside table to enjoy the evening warmth and had a fantastic meal. We were advised to order small dishes to make the best of the choices. It was a good move as we wouldn't have managed the full sized portions. The food and service was excellent. Parking is a bit tight and on departure I had to ask a guest to move their car which was backed up against my drivers door. However I wasn't delayed so it's a minor issue. I would definately go back - probably for a long weekend!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank SteveLeicestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 July 2011

10 of us stayed here for my friends hen do and from start to finish the Studley were amazing! Nothing was too much for the staff. We ate in a private room of the restaurant - food was amazing and the staff (especially Matt) were so
attentive.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holt1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 21 June 2011

The food at the Orchid is oustanding. The service is the best I have ever experienced. The staff are very accommodating, helpful and hard working. Very highly recommended. I would travel the 5 hours just to have a meal here.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TinaMBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 18 June 2011

Harrogate fantastic place to visit hotel ok room 20 window view was restaurant bins and bedding well used a few small things two lights not working and the iron leaked water all over clothes and this was a superior room , king size bed was two singles locked together .

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muchtodoabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMStudleyHotel, Owner at Studley Hotel and Orchid Restaurant, responded to this review, 28 June 2011
Dear Trip advisor reviewer,

I would like to thank you for taking the time to write this review, our team consider guest satisfaction our primary mission and feedback from our guests is very important to us.

I am disappointed to hear you had found maintenance issues and the view and the bed’s features had fallen below your expectations of this Superior room.

Had the maintenance issues been highlighted to our staff members, they would have promptly assisted to resolve them, it is a shame to hear they were not mentioned during your stay.

In response to your comment about the bed, our Superior rooms feature a super-king size mattress on two smaller locked divan bases which assist to give an even and more comfortable sleep and provide an additional sleeping arrangement, atypical of such Hypnos beds.

Nevertheless I am pleased to confirm that as a result of your valued comments, the issues have been addressed with the relevant staff and we are currently reviewing other ways to improve.

Once again, thank you again for your valued feedback, we are glad to hear that you enjoyed Harrogate nonetheless.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winston-Salem, NC
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 June 2011

I was in Harrogate on business and the company I visited booked this hotel for me and by companion. It was my first stay in this sort of hotel (small, non-chain) in the UK, and it was a very good experience.

The room was clean, a decent size, though a bit cluttered with an eclectic collection of furnishings. The location was within easy walking distance of down-town Harrogate and I enjoyed a nice visit to the pump house museum, downtown, a pub, and the nearby gardens in the few hours I had between checking in and dinner.

The hotel bar was nice, though a bit noisy. My room was directly above the bar, which turned out not to be a problem as the noise didn't carry badly and it quieted down fairly early. The Orchid Resraurant is excellent. I'll review it separately if I can.

The room was very reasonably priced and I'd gladly conssider staying here again if I'm back in Harrogate overnight.

  • Stayed April 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tokencollector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Studley Hotel and Orchid Restaurant

Property: Studley Hotel and Orchid Restaurant
Address: 28 Swan Road, Harrogate HG1 2SE, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#3 Romantic Hotel in Harrogate
#3 Luxury Hotel in Harrogate
#5 Family Hotel in Harrogate
#7 Business Hotel in Harrogate
Price Range (Based on Average Rates): £
Hotel Class:4 star — Studley Hotel and Orchid Restaurant 4*
Number of rooms: 27
Official Description (provided by the hotel):
Next to the Valley Gardens in central Harrogate, the Studley Hotel has a refurbished lounge, cocktail bar and terrace. The friendly, 4-star hotel has an award-winning restaurant and free Wi-Fi. The rooms all have contemporary decor and modern bathrooms and shower rooms. Rooms also feature a flat-screen TV, tea/coffee facilities and a hairdryer. Some rooms have PlayStations, MAC mini-computers and iPod docks. Guests can relax in the O Bar, which offers light snacks and classic cocktails. With 2 AA Rosettes, the Orchid Restaurant offers authentic East Asian cuisine and specialties from the Pacific Rim. Studley Hotel offers free parking permits and some on-site parking, and guests receive free passes for a local leisure centre (restrictions apply). International Conference & Exhibition Centre, Betty’s Tea Rooms and the Montpellier Quarter are just a few minutes’ walk away. ... more   less 
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Also Known As:
Studley Hotel And Orchid Restaurant Harrogate, Yorkshire

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