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All reviews the club lounge holiday inn car park chocolate bar dairy milk pillow spray complimentary water and chocolate ihg member hotel is modern huge bed early check floor room bars and restaurants town centre fire alarm mini bar bar prices
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Reviewed 25 June 2018 via mobile

Recently visited harrogate for one night, and safe to say, this hotel didnt disappoint. The spohistacted design was great and the staff were even better. Our check in smooth thanks to the welcoming lady, cant remember exactly who (it was Monday the 4th at around 3pm). Was a lovely surprise to be upgraded to a club room, meaning we had access to the club longue, a unique touch! After settling in, we visited the bar to be greeted by Dan, a top server with great conversation, and then for our meal. The food was perfect, matched only by Kimberly, delivering attentive service! The room was a good size with great inclusions and amscenic view. Breakfast was incredible, with a wide range of options. Overall, i cant fault this hotel even a little bit and we will be returning very shortly for what im sure will be another fantastic stay, can not recommend enough! Thank you all

Stayed: June 2018, travelled as a couple
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 25 June 2018

Thank you so much for your review Chris R. I will certainly pass on your comments to Kim & Dan.
We look forward to welcoming you back

Sarah-Jane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

Our first night after traveling on the Trafalgar Tour, beautiful hotel, courteous staff, very clean. What is with "no facecloths?", how does one wash their face. Must be a secret there somewhere. All in all, very nice hotel.
Breakfast was really good, but how does one change breakfast menu when it's buffet. The only thing missing was pancakes or waffles.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Patio47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 25 June 2018

I'm so pleased that you enjoyed your recent stay with us Patio47. Thank you for your review
Sarah-Jane

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Reviewed 24 June 2018 via mobile

Came here part of a group had a lovely view on the 7th floor the room clean, nice size bed and lovely decor, free daily water with a chocolate bar, fridge in room as well as a safe the staff were lovely especially in reception and bar. Lastly the breakfast was brilliant every option you could wish for. Becouse we were in a group we had dinner in 1st floor resturant on the first night food warm (mains)asked for a replacement same did tell the resturant manager. Mainly the other nights the food good. Overall we would recommend this hotel.

Stayed: June 2018
Thank Clivey57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 25 June 2018

I'm so sorry to hear that we didn't quite meet all your expectations during your stay. Thank you for taking time to leave your feedback and to give us a recommendation

Kind regards
Sarah-Jane

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Reviewed 22 June 2018 via mobile

We booked a mid-week stay at the hotel. We stayed in an executive room which was lovely. Dinner in the restaurant was good value for money and the food was lovely. Staff at reception and in the restaurant were helpful and friendly. We would definitely stay here again.

Stayed: June 2018, travelled as a couple
Thank SueB881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 25 June 2018

Thank you for taking the time to leave a review Sue B following your stay with us. I hope to be able to welcome you back soon

Sarah-Jane

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Reviewed 22 June 2018

Always dubious when choosing a chain hotel but on this occasion any doubts were quickly rectified.
Yes the majority of parking bays are tight but with patience a suitable one can be found.I did notice that there were several disabled bays which were never used.
Reception was very good with both check in and out quickly and efficiently dealt with.
Room was very good and the facilities excellent.
Breakfast was well cooked and plenty of choice.
All staff at the hotel were very pleasant especially in the bar.
Would not hesitate to recommend this hotel.

Stayed: June 2018
Thank smudgei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 25 June 2018

Thank you for your recommendation smudgei. I'm so pleased to hear that you enjoyed your stay with us

Kind regards
Sarah-Jane

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