We love the Cairn with its Victorian splendour this our 6/7 visit but the first time I have reported. The occasion, a four day sequence dance holiday organised by the hotel.
Our greeting at the hotel was warm and we were offered help with our luggage to our room on the second floor. The hotel has only one lift but this was never a problem during our stay. One strange point was no ramp to reception although the entrance to the hotel does have a ramp.
Our room a standard double was large approx 19’x 13’ and was well decorated and with mostly new furnishings. Lovely white sheets and clean bedspreads As part of a running upgrade housekeeping staff came round during our visit to measure up for new curtains, carpet and windows which we took to mean secondary glazing. The room was warm and clean. The bathroom was very dated but the 4inch tiling circa 1980 in browny pink was remarkably clean and free from mould. Plenty of VERY hot water
Fresh towels were available daily if required but it appeared that toiletries ,dusting and vacuuming were reserved for changeover days .
The building is old and although money has been spent over the past two years particularly on the public areas the large reception and large lounge area together with the restaurant were insufficiently heated requiring a coat or jumper for comfort. Both if you were sat near a window.
Our disappointment came with the restaurant .Although a large group the service was satisfactory though at breakfast it was necessary sometimes to search out a waiter. Coffee and toast were brought to the table. The menu looked impressive but there was evidence of cost cutting. The continental breakfast consisted of fruit and cereal and yoghurt. If a bread roll was needed or ham and cheese or fresh fruit these had to be asked for meaning an additional trip for the waiter. On requesting rolls and ham and cheese my wife was delivered an omelette which she declared was delicious! Asking for the same the following day I received just a plain omelette. A kipper requested on day one arrived black and burnt on a cold plate
Plenty of choice for the cooked breakfast and always hot but some items particularly the bacon were always over cooked and dry
Evening dinner carvery style always hot with a choice of joints each night with fish ,stews and vegetarian with enough choice to keep every body happy, but let down with the vegetables - over coked/ undercooked or burnt . The desert choice was uninspiring ice-cream, cheese board or fruit salad featured every night with the addition of a pudding with custard or ice cream and one other item
Although with some language difficulties as seen above the staff were without exception the hotels main asset. Smartly dressed, polite and always with a smile and a greeting and nothing too much trouble.
Would we return again?. Yes of course- we have already booked. We like the hotel - the dancing holiday represents good value and the surrounding area has much to offer - weather permitting.
- Official Description (provided by the hotel):
- This grand, Victorian hotel boasts private gardens, a gym, and classical decor. Its traditionally furnished rooms feature private bathrooms, while Harrogate’s centre is 5 minutes’ walk away. Each room at The Cairn includes a TV, along with 24-hour room service and tea/coffee-making facilities. Some rooms offer luxurious bathrobes, wine, and chocolates. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. The Windsor Restaurant serves a locally sourced traditional menu, with a carvery and an extensive wine list. With its classic pillars and arches, guests can relax with a drink in the bar and lounge area. Both The Royal Pump Room Museums and Betty’s Tea Rooms are a 10-minute walk away. Harrogate Theatre and Harrogate Rail Station are 15 minutes away on foot. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline and Odigeo so you can book your Cairn Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Cairn Hotel Harrogate, Yorkshire