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“Great location, very comfortable, friendly staff”
4 of 5 bubbles Review of Cairn Hotel

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Cairn Hotel
Ranked #11 of 30 Hotels in Harrogate
Coventry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location, very comfortable, friendly staff”
4 of 5 bubbles Reviewed 10 April 2014

This hotel is very grand! Needs updating but room was very comfortable and clean. All staff were very friendly and helpful. Brilliant location for a short walk into town. Would definitely stay here again. Breakfast was great too.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank graham r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 22 April 2014
Dear Guest
Thank you for taking the time to write a review.
It was lovely to read that you enjoyed your stay and found the staff friendly we look forward to seeing you again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,325 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (362)
Date | Rating
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  • English first
  • Italian first
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English first
York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 4 April 2014

Booked a surprise weekend for my wife on our Wedding anniversary. On arrival found out that 200 people had arrived for a Line Dancing weekend and their reception had not informed us . As a consequence after moving rooms to a higher floor, we could still hear the "music" and the P/A system, until TWO o'clock in the morning.Warning. This hotel has many "events" at weekends throughout the year. DO YOUR HOMEWORK first.

Room Tip: Book high and to the rear of the building.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YorkDouglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 22 April 2014
Dear Guest
Thank you for taking the time to write a review.
I am very sorry that you did not enjoy your weekend with us.
As a large town centre hotel we do have lots of events in the hotel throughout the week and also at the weekends. Some of these are private events others are public events.
The line dancing weekend that we held was for a regular guest who brings 130 in house guests each holiday and we allow them to dance until 12.30am. We always ensure that they are allocated above our ballroom to ensure that they don't disturb our other guests who are also here to enjoy there stay. I am very sorry if this was not the case during your time with us and would like to offer my sincere apologies. I do hope you will visit us again. Please feel free to ask if there is anything taking place in the hotel during your stay.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tameside
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

I am writing this review whilst stiil in the hotel and have two more nights to stay, the hotel is old and you can understand why floorboards creek an wooden floors are uneven look beyond all this and you have anelegant old lady.
the food and service has been superb and see no reason why it won't continue while we are here drinks at the bar are expensive but where are they cheap these days?
I do however have one major critisism that is that having paid £10 for my dog to stay I am NOT allowed to sit anywhere other than my room, somwhere should be made available where you could sit and relax with your dog and have a drink from the bar other than in your bedroom.
There are two tables outside the front door for smokers but are not undercover therefore not suitable for sitting with your dog.

I was not informed of any restrictions until we checked in, had we known we would have made alternative arrangement

I have stayed In other more expenise hotels where there is aways a space for a man and his dog

Room Tip: Stay on first floor
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank geofto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 22 April 2014
Dear Guest
Thank you for taking the time to write a review.
I am very happy that you enjoyed your stay with us and that you enjoyed your meals.
We have now replaced our outside waterproof umbrellas to ensure the comfort of our smokers and non smokers and you will also be pleased to hear that we have now made a 'pet friendly area' for our guests to sit and enjoy a drink with there dogs etc as this has been requested many times but could not be allowed in our main public areas.
The small £10 per night charge we make for allowing your dog to stay in your room is to cover for the allergenic cleaning that we have to undertake each time a guest has stayed with us to ensure the comfort etc of the next guest .
We do hope to see you back again with us soon and you can enjoy our 'pet friendly area' along with our other guests!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
213 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 23 March 2014

Just stayed here at the weekend at had a very good stay. First of all booked 4 single rooms as went with friends. We all had refurbished rooms which were very smart and comfortable. Bathroom was done out nice. The advanced booking cost was £98 each for the 2 nights so very good value for money. The hotel is a large victorian building and the renovations have kept many of the period features. Breakfast was excellent with the full choice of cereals to the cooked english breakfast. Waitress service at the tables to order tea and toast etc and help yourself to the rest with a chef doing the hot buffet. Also ate in the lounge on friday night and a reasonable value light meals menu. Reception staff were very friendly and helpful. The hotel does many package breaks and will come back another time.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 22 April 2014
Dear Guest
Thank you for taking the time to write a review.
I am truly happy that you enjoyed your stay with us and we look forward to seeing you again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 21 March 2014 via mobile

I enjoyed a night with my 3 children at the cairn hotel over half term. The family room we had was larger than I expected and all facilities available that we needed, within walking distance to shopping centres. The food at both dinner and breakfast was lovely with a great choice. Staff were really friendly and happy to help with any queries. Would definitely stay here again if we are in Harrogate.

Stayed February 2014, travelled with family
Helpful?
Thank Tanya J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 22 April 2014
Dear Guest
Thank you for taking the time to write a review.
We are very happy that you enjoyed your stay with us and we look forward to seeing you again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria, UK
Level Contributor
115 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 20 March 2014

Stayed here for the AGM weekend of a national walking club. Super service from a well trained and supervised staff. Dinner for around 150 on Saturday was like a well drilled military campaign, but with smiles.
Reception and most of the public areas were lovely, but areas and rooms which had yet to be renovated were rather tired and tatty at the edges. Very convenient for exploring Harrogate.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FellwalkerCumbria_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 22 April 2014
Dear Guest
Thank you for taking the time to write a review.
I will pass on your lovely comments to all concerned and we look forward to seeing you again.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrogate
1 review
4 of 5 bubbles Reviewed 20 March 2014 via mobile

We held two bereavement seminars each for 20 midwives at the Cairn Hotel which was sponsored by "Our Angels" charity support group and found the staff and services excellent. The facilities were very good and the food of a high standard. Coffee and water was refreshed during the day which was very welcome. The staff were very welcoming and refreshments were provided promptly according to our agenda. The room was spacious and comfortable and contained all the requirements necessary for day long seminars. The decor was pleasant and the room clean and bright. Would certainly use this venue again and recommend it to anyone seeking a suitable venue for business purposes. We would like to thank the hotel for making our study days pleasurable.

Stayed March 2014, travelled on business
Helpful?
Thank Lorraine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 22 April 2014
Dear Guest
Thank you for taking the time to write a review.
We were very happy to help with the seminars and if we can be of further assistance please let us know.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cairn Hotel

Property: Cairn Hotel
Address: Ripon Road, Harrogate HG1 2JD, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 30 Hotels in Harrogate
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cairn Hotel 3*
Number of rooms: 135
Official Description (provided by the hotel):
This grand, Victorian hotel boasts private gardens, a gym, and classical decor. Its traditionally furnished rooms feature private bathrooms, while Harrogate’s centre is 5 minutes’ walk away. Each room at The Cairn includes a TV, along with 24-hour room service and tea/coffee-making facilities. Some rooms offer luxurious bathrobes, wine, and chocolates. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. The Windsor Restaurant serves a locally sourced traditional menu, with a carvery and an extensive wine list. With its classic pillars and arches, guests can relax with a drink in the bar and lounge area. Both The Royal Pump Room Museums and Betty’s Tea Rooms are a 10-minute walk away. Harrogate Theatre and Harrogate Rail Station are 15 minutes away on foot. ... more   less 
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Also Known As:
Cairn Hotel Harrogate, Yorkshire

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