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“Gorgeous property in a beautiful town”
Review of Cairn Hotel

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Cairn Hotel
Ranked #12 of 30 Hotels in Harrogate
Kemptville, Canada
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Gorgeous property in a beautiful town”
Reviewed 8 July 2014

This a large old mansion with comfortable rooms, a super brunch and great location just 5 minutes by foot from the town centre.

We had a spacious family room for the 3 of us. Large bathroom, comfortable beds etc

The staff was helpful. Their was a prom dance on the ground floor on the night of our stay. But we never heard any noise or had disturbances from this.

This place caters to the more mature customer. Our teenager just had to adapt.

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank JJ-Kville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 16 July 2014
Dear Guest
Thank you for taking time to write a review and for your very kind words.
We look forward to seeing you again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,388 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (378)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014 via mobile

Stayed at the Cairn for two days to spectate at the TDF. Parking was bit of a challenge, but understandable with a full house. Our room was fine, spacious and quiet, clean and decorated to a good spec. Lovely bathroom and good shower. Public rooms were a bit "stressed", but period and delightful. Good breakfasts, professional friendly staff. Had dinner one night- not haute cuisine but very well cooked and good value. Was a bit surprised to have to cough up immediately for our bottle of wine rather than put on the bill. All in all, we really liked the Cairn and would return.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LinandIan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 16 July 2014
Dear Guest
Thank you for taking time to write a review. I am so happy you enjoyed your weekend with us over the tour de france is really was an amazing event.
We hope you will visit us again in the future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwickshire, United Kingdom
Level 5 Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 6 July 2014

Stayed here for two nights, Friday and Saturday for the Tour De France. Had been a bit concerned by some of the photos here, but needn't have been.

This is a large (135 room) Victorian hotel, built in the heyday of the British Spa holiday. It would have been very grand for its day, and in many ways it still is - I expect it is listed. The entrance hall and reception are as magnificent as the photos suggest. There were notices up everywhere informing guests of a refurbishment programme that began in Oct-2013, all the corridors were being upgraded. Certainly all the carpets I walked on were brand new and very high quality, and I could see that some areas were in the middle of having the walls painted. The public areas of the hotel cannot be faulted. This did rather highlight how dated the rooms were - decor was very 1980s. Very high quality, but rather old-fashioned. But - it's superficial. The room was spacious, as was the en-suite bathroom. Everything was scrupulously clean and well cared for. We had everything we needed, and were comfortable. I expect they'll start on the rooms once they've finished the public areas, and if they do the rooms as well as they are doing the corridors, it will be fab.

Breakfast was lovely, served in a huge dining room with attentive staff and tasty food. The staff are really the jewels in this hotel's crown - they were to a man/woman very professional, efficient and welcoming.

Parking was not great, but this was due to a large part of the car park having temporary buildings in place (for the Tour? They had entertainments planned for it, I think these temp structures were maybe there in case it rained). Staff were able to advise on alternative parking, but we had squeezed into a little corner for our stay. Without those structures there, the parking would have been good.

The location of the hotel, on the Ripon Road, is pretty good. You're only a few minutes walk from the town centre, but far enough out and far enough back from the road to have quiet. Yes it's a slight hill you have to walk up from the town to get back to the hotel, but hey, this is Harrogate - there are hills everywhere!

All round this is a great hotel. The rooms could do with being updated, but as I've already said, this is superficial stuff. Everything that matters, this hotel does well.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 16 July 2014
Dear Guest
Thank you for taking time to write a review and for your very kind words regarding our staff as you said they really are the jewels in our crown.
I have passed on your comments to all the team and we look forward to seeing you again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 July 2014 via mobile

Stayed here the Friday evening to be in Harrogate for the arrival of the TDF stage 1 on the Saturday. Arrived at approx 7pm, the car park was full due to the event that weekend, however the reception staff were very helpful and advised where to park. Very quick and easy check-in, was told that we had been upgraded to a superior room for no extra charge. We had a lovely view from our room. No noise and very spacious.
After reading other reviews i thought it would be appropriate to comment on the overall view and opinion of the hotel. The hotel is an old building, the decor is fairly old fashioned and most areas could do with modernising. However the hotel, our room and the restaurant was immaculately clean. I have no bad comments to make about this hotel. Plenty of towels, clean bedding, tea and coffee making facilities, wifi and a tv in the room. Buffet breakfast was good, plenty of choice.
On departure the lady on reception was very helpful with alternative directions out of Harrogate due to all main roads closed until 11pm!
Had a lovely weekend overall. Such a great start to the TDF. Would defiantly return here again.

Stayed July 2014
Helpful?
Thank BeckiJosh180708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 16 July 2014
Dear Guest
Thank you for taking the time to write a review.
I am so happy that you enjoyed your stay with us over the tour de france weekend the atmosphere was amazing and a good time was had by all. We do hope you will come and visit us again very soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staffordshire
Level 6 Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 3 July 2014 via mobile

A great hotel in the middle of Harrogate with large free car park. Wifi only in reception and bar areas is a negative in this day and age. Staff were great and so helpful when I needed something. Nothing was too much trouble. Breakfast was standard fare and served in the large restaurant. Rooms are being refurbished at the moment so a bit pot luck as to whether you get a new one. Mine hadn't been but was still pretty good and quite large. Quiet at night provided for good sleep.

Stayed June 2014, travelled on business
Helpful?
Thank Duffel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 16 July 2014
Dear Guest
Thank you for taking the time to write a review. And for your kind words regarding the staff at the cairn. We look forward to seeing you again.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ossett, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 July 2014

Stay here regularly when visiting friends,very reasonable prices for Harrogate, lovely old building with lots of character, rooms some upgraded some not but all of a good standard and clean!! Tv"s need bringing up to date, [very small], breakfast lovely,plenty choice, Try the sausage, delicious!!
Staff very welcoming and professional, would recommend to all, Oh and they have a very large car park, always a bonus!!

Room Tip: If staying over weekend ask for a high floor as always busy with weddings etc
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lozzer172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 16 July 2014
Dear Guest
Thank you for taking the time to write a review and for your comments regarding our breakfast our chef will be very happy!
We look forward to seeing you again very soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 June 2014

Great location, walking distance to town. Free parking. Great breakfast. Helpful staff. Only gripe was small double bed and no wifi in rooms. There is free wifi in public areas but I was there on business so didn't want to spend hours in the lobby. Otherwise a great choice.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor M, General Manager at Cairn Hotel, responded to this review, 16 July 2014
Dear Guest
Thank you for taking the time to write a review and for your lovely comments about our breakfast. We do hope you will come and see us again soon.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cairn Hotel

Property: Cairn Hotel
Address: Ripon Road, Harrogate HG1 2JD, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 30 Hotels in Harrogate
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cairn Hotel 3*
Number of rooms: 135
Official Description (provided by the hotel):
This grand, Victorian hotel boasts private gardens, a gym, and classical decor. Its traditionally furnished rooms feature private bathrooms, while Harrogate’s centre is 5 minutes’ walk away. Each room at The Cairn includes a TV, along with 24-hour room service and tea/coffee-making facilities. Some rooms offer luxurious bathrobes, wine, and chocolates. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. The Windsor Restaurant serves a locally sourced traditional menu, with a carvery and an extensive wine list. With its classic pillars and arches, guests can relax with a drink in the bar and lounge area. Both The Royal Pump Room Museums and Betty’s Tea Rooms are a 10-minute walk away. Harrogate Theatre and Harrogate Rail Station are 15 minutes away on foot. ... more   less 
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Also Known As:
Cairn Hotel Harrogate, Yorkshire

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