we went as a family;5 rooms ,12 people;
booking in was excellent ,especially as we all arrived around the same time. when it was discovered that my husband was footing the whole cost he and I were" upgraded" to a 1st floor room over the front door .Mid afternoon I pulled back the douve to rest awhile.... the sheets had not been changed!this was reported and bedding was changed. The room was very warm,even with windows open;no air conditioning;a fan was provided.
Evening meal was excellent and we were given a dining room to ourselves
Then we come to the absolute misery of our stay. A wedding party of about 30 roudy, over indulged,"hooligans" continued for the rest of the night in the open right under our windows. It quietened around 3am when cars arrived to take them away.we were awakened again at 5,30 when a member of staff awakened a reveller who had spent his night asleep on the bench below our window.We reported our problem to the staff who were sorry but felt they couldn't do anything as these were wedding guests. But obviously they weren't staying in the hotel
We wrote to the manager ,personally,but it was his assistant who repied and hoped we would enjoy our next stay at the hotel. Needless to say our feet will never again cross the threshhold!
In future we may eat at a Cedar Court hotel but we shall sleep at the nearest Premier , where a disturbed night's sleep is given a free stay on the next visit.
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- Also Known As:
- Best Western Harrogate
- Harrogate Best Western
- Best Western Plus Cedar Court Hotel Harrogate, Yorkshire