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Reviews (2,500)
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All reviewstown centrelovely hotelsuperior roomafternoon teano air conditioningself serviceevening mealten minute walkenjoyable stayplenty of choicereception staffbuffet stylecar parkweekend breakfollowing morningbreakfast was excellentlovely room
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1,810 - 1,815 of 2,500 reviews
Reviewed 7 February 2014

A group of ten of us stayed for one night. The staff at all times were courteous and helpful. My room was well appointed with excellent bathroom appointments. A lovely touch was having bottles of still and sparkling water, a chocolate snack and tasty biscuits provided with the tea and coffee facilities. The restaurant was superb with excellent menu choices, well cooked and presented. The service was outstanding, especially Sian, who made every effort to accommodate our requirements without any fuss, and with very good humour. I have no hesitation in recommending a stay here, and treat yourself to a fine meal.

Room Tip: Choose a superior room, it's worth the extra.
  • Stayed: February 2014, travelled on business
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Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

Room was lovely and food was very good. Staff were super-helpful. However, there was NO internet available all weekend and the Duty Manager told us on the night we arrived that their service provider would not talk to them so we would have to sort the problem ourselves.

Other than that, our stay was very nice and comfortable. Guests attending a function were very noisy on their way to their rooms after midnight.

  • Stayed: February 2014, travelled as a couple
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Thank MuRaistrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

We could not fault the service at the hotel - all the staff were very obliging and we would like to particularly thank Sian, Costas and Amy for their attentive attitude. The cleaning staff could be seen ensuring that the rooms were cleaned properly. The range of food available for breakfast was excellent and it was attractively laid out. The beautiful room where breakfast was serviced was light with large picture windows. The bedroom was slightly dated but the beds were comfortable with good quality white bedding. All in all it was comfortable and clean with a modern clean en-suite bathroom and adequate heating - perfectly acceptable. The hotel is convenient for walking into town. We had a delightful two nights stay. We would definitely stay again.

  • Stayed: January 2014, travelled as a couple
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Thank Sheiyla F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

we stayed here for a quiet break to harrogate,room 336,you could hear everyone walking around corridor due to creaky wooden floor and bed being up to wall made it worse,then got a wake up call by immigrant cleaner at 8.10 which we never asked for,also in this room you could hear constant drone of kitchen fan day and night then to top things off at breakfast time.
we had tea ,coffee and toast on our table then just moved to get our breakfasts,came back and everything had gone and been removed by foreign immigrant workers infact the vast majority were foreign workers,i would not recommend this hotel at all,the only positive thing i can say is that it is 10 mins walk from the centre,but stay somewhere else and not here.

Room Tip: stay somewhere else.
  • Stayed: January 2014, travelled as a couple
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2  Thank 44bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

We were attending a business event here and I had been a little put off booking by some of the reviews so we had booked elsewhere.we then decided to book for just the Saturday evening.We were lucky enough to book a superior and the new suite,room 309 this is fantastic.We also booked for dinner in the restaurant which was also superb,food,service and staff were all fantastic.I would definitely recommend this hotel the only thing I would say if you can,upgrade to the superior rooms.

Stayed: January 2014, travelled on business
Thank Mich H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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