I have just returned from a birthday treat to the hotel, my first impression was good the building looked very elegant with its own free car park, and the location was perfect a very easy walk into town. The reception rooms we very nice.
Bedroom - was nice with a large double bed, decor a bit dated but that’s what I expected from an old hotel. It was snowing outside and it would have been nice if there had been 2 sachets of hot chocolate instead of one for a double room with 2 guests.
Bathroom – was clean and had been refurnished toilet have a cheap plastic seat, however I did find broken glass on the floor and when I went to fill the bath the hot water ran very quickly and the water was very hot (which is a good thing) I then added the cold for minute and then tested it and unfortunately I slightly scorched my hand, as I was unaware the hot and cold taps both ran boiling water . I was unable to cool the bath water down so had to have a shower. As we were only staying for one night I put up with inconvenience.
We were totally let down by the food at this hotel, when we arrived in the restaurant as 8 o’clock we were taken to our table and I immediately noticed the paper was coming away from the ceiling. We looked at the menu and when the waiter came over he said I hope you don’t want the chicken as we only have one left, we did both want the chicken so I went for the vegi option instead. There was only another 3 couples in the restaurant. The food was not great at all, it arrived cold and hot red hot plates. The cheese board was a laugh with its 3 very small piece of cheese, and 3 grapes.
Breakfast was disgusting my husband ordered the Yorkshire breakfast which arrived with uncooked black pudding, mushy dried up beans and watery mushrooms. I ordered poached egg on toast and when it arrived the egg yolks where hard boiled, both breakfasts were left. The coffee was cold.
We were on the winter special which is very good value for money, the weather was terrible with snow blizzards so we had to leave early and never got a change to have a good look round Harrogate but we have decided to return in few weeks – will go back to the Swan maybe but it would have to be room only basis.
- Official Description (provided by the hotel):
- Dating back to 1840, The Old Swan Hotel is one of Harrogate's oldest & most cherished hotels; its Victorian splendour and traditional elegance is complimented today by a modern & contemporary environment.The hotel boasts 136 stylish bedrooms and ten suites(Some featuring four-poster beds and roll-top baths),a restaurant and bar, nine conferences suites,free Wi-Fi access and car parking spaces.The hotel is in the centre of Harrogate. ... more less
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- Also Known As:
- Old Swan Harrogate
- Hotel Old Swan
- Old Swan Hotel Harrogate, Yorkshire