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“Ladies Shopping Weekend”
Review of Old Swan Hotel

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Old Swan Hotel
Ranked #16 of 30 Hotels in Harrogate
Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Ladies Shopping Weekend”
Reviewed 16 October 2013

We have just returned home after our 3 night stay at the Old Swan Hotel Harrogate, the staff where friendly and very helpful. The hotel is in a great location and handy to the shops. The rooms where spacious, very clean and the beds where comfortable. Plenty of car parking available at the hotel which was good as we where travelling in a coach We will definitely make a return to this hotel in the future.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Old Swan Hotel, responded to this review, 18 October 2013
Dear reviewer, thank you for your positive review, your group were very welcome and we look forward to the next time....Christmas shopping maybe?!
Thanks again
David
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (382)
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English first
Sheffield, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 October 2013 via mobile

After staying and eating in the hotel 3 years ago I suggested to my husband that we eat here on our weekend in Harrogate. We were not disappointed by the grandeur of the dining room. The food was excellent with amazing flavours. The portions of the starter were a little small but all in all a very good meal in lovely surroundings. Service good-attentive without being intrusive. Try it.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Biffo81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Old Swan Hotel, responded to this review, 16 October 2013
Dear reviewer, thank you for taking the time to review your experience with us, I hope it won't be as long till your next visit! Thanks for the recommendation.
Kind regards
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
west yorkshire
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 October 2013

Stayed overnight with a group of friends for Jons 50th
Excellant hotel with splendid food nothing too much trouble for the staff , very welcoming and accommodating , would definitely return will watch out for the murder mystery weekend.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gloria51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Old Swan Hotel, responded to this review, 16 October 2013
Dear reviewer, glad you enjoyed your stay, thanks for the review and hopefully see again soon.

Kind regards

David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gibraltar
Level Contributor
91 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 15 October 2013

We stayed for 2 nights early October. The room furnishings are fine but some of the common areas of the hotel are in need of updating as are the window surrounds. The hotel is in a great location for the centre of Harrogate and has adequate parking if you want to use a car to visit the surrounding area. All told we had a nice stay and would go back.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank clark249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Old Swan Hotel, responded to this review, 16 October 2013
Dear reviewer, many thanks for posting your review and constructive comment.

We are currently redecorating all of our bedroom corridors, public areas and external window frames as part of our ongoing investment in to maintaining the condition of the hotel. We also shall shortly be replacing some old bedroom windows with new as part of the same project.

Thanks again
David
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Skipton, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2013

Just come back from a fantastic weekend at the Old Swan and could not fault anything. The staff were very welcoming, friendly and helpful ( thank you for all your little extra touches to make it very personal and special). The executive rooms were lovely and well worth the money we paid, chocolates, fluffy dressing gowns and slippers included. Food and wine excellent.. Will definitely be staying again in the future ..

Room Tip: Upgrade to executive rooms if you can
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaynor772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Old Swan Hotel, responded to this review, 16 October 2013
Dear reviewer, thank you for your glowing report and I am really pleased that you enjoyed your visit. We agree that the little touches make the difference and the team continue to strive to deliver this approach to all of our guests.

Many thanks
David
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West Yorkshire
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

Having read a few of the reviews I was somewhat concerned about the afternoon tea someone had bought for us at this hotel however I need not have been. The Old Swan is a faded elegance hotel and has probably not see many changes since the infamous Agatha Christie visit. Afternoon tea is taken in the lounge which is an ordinary, somewhat utilitarian room and could be anywhere. This was a shame but it was the only negative point of an otherwise lovely experience.

A traditional range of sandwiches were produced... egg mayonnaise, tuna mayonnaise, salmon & cream cheese and cheese and chutney on a variety of breads (white, granary, multigrain). All had the crusts removed and the bread was very fresh (and we are fussy).

For those with a sweet tooth... sandwich cake, macaroons, a scone with jam & clotted cream and some choux pastry swans with cream. Delicious. Coffee and tea were of an average standard for a UK hotel, refills were offered and the staff were very friendly and helpful. Extra sandwiches were produced for minimum cost and baby enjoyed her side order of toast to go with her picnic.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank GavinIngham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Old Swan Hotel, responded to this review, 15 October 2013
Dear reviewer, thank you for your great review and your descriptive comments of your positive experience. I am glad we surpassed your expectations although disppointed that you were not completely satisfied by our lounge area, with pleasant views of our gardens it usually receives praise although of course an experience is always subjective.

Pleased to note the afternoon tea impressed and that we even fed baby too!

Thanks again
David
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Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2013

Stayed at the hotel for a murder mystery weekend. Both the murder and hotel were excellent. The hotel was well located to explore the town. The murder mystery was well organised and acted. I did not get it right but I have never had so much fun getting it wrong!

I have already recommended both the hotel and 'its murder' to friends, relatives and complete
strangers

Please ignore the terrible marks for the pool and fitness centre I touched the box by mistake and the website wouldn't let me change it!!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Old Swan Hotel, responded to this review, 15 October 2013
Well I am pleased you did!
Thank you for your review and comments on our Murder Mystery event. They are so popular we are almost fully booked now up until Christmas so if other reviewers are interested I would urge you to call us soon.
Thanks again and hopefully we'll see you again in the near future.
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Old Swan Hotel

Property: Old Swan Hotel
Address: Swan Road, Harrogate HG1 2SR, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Old Swan Hotel 3.5*
Number of rooms: 136
Official Description (provided by the hotel):
Dating back to 1840, The Old Swan Hotel is one of Harrogate's oldest & most cherished hotels; its Victorian splendour and traditional elegance is complimented today by a modern & contemporary environment.The hotel boasts 136 stylish bedrooms and ten suites(Some featuring four-poster beds and roll-top baths),a restaurant and bar, nine conferences suites,free Wi-Fi access and car parking spaces.The hotel is in the centre of Harrogate. ... more   less 
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Also Known As:
Old Swan Harrogate
Hotel Old Swan
Old Swan Hotel Harrogate, Yorkshire

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