We stayed for one night which was fine as we were just attending a function so didn't spend a lot of time in the hotel. We checked in fine, and were given the 'Agatha' room as we had asked and paid for an executive room which included 2 small bottles of water, robes, slippers and a tiny box of 6 chocolates on the bed for the cost of £138.
The room was nice and very spacious, large walk in wardrobe and reasonable size tv that you could still see from the bed. Large bathroom with over bath shower.
There were a few things not quite right - the bin in the bathroom had not been emptied from the previous guest, the lamp on one of the bedsides didn't work. In the morning, there was a lot of noise outside the window, which turned out to be the luggage and delivery bay. A large coach sat with its engine running for about 15 minutes which meant we couldnt hear the TV at all until it finally filled up with people and left. They said that the executive room faced outwards, but ours just faced the tail end of the overflow carpark and the loading bay which was not a nice view at all. The fact that we had the 'agatha' room was quite nice but again, not worth the price given the noise and lack of pleasant view.
When we went for breakfast at 9.45 (finished at 10.30) we got given very lukewarm chewy sausages and bacon that could have soled a shoe. My poached egg came with a scoop of water which then soaked into my fried bread, rendering it white and soggy underneath. The egg itself was the best part of the breakfast. I am sure that if we had gone for breakfast at 8.30 it would have been absolutely fine.
The staff at the hotel were lovely and helpful and could not be faulted. I would recommend this hotel but wouldnt go for an executive room again as the price difference really not worth it.
- Official Description (provided by the hotel):
- Dating back to 1840, The Old Swan Hotel is one of Harrogate's oldest & most cherished hotels; its Victorian splendour and traditional elegance is complimented today by a modern & contemporary environment.The hotel boasts 136 stylish bedrooms and ten suites(Some featuring four-poster beds and roll-top baths),a restaurant and bar, nine conferences suites,free Wi-Fi access and car parking spaces.The hotel is in the centre of Harrogate. ... more less
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- Also Known As:
- Old Swan Harrogate
- Hotel Old Swan
- Old Swan Hotel Harrogate, Yorkshire