I'd summarise the hotel as faded but with a sense of past, which I find quite charming. We were not able to check in at 12noon even though I said that my husband wasn't feeling well. The room was fine, although we had a view to the middle of the hotel, looking at roofs and other windows.
We decided to have a drink at the bar before venturing out for dinner. It's a little confusing as I'm still not sure if it is table service or bar service. Not sure the bar staff wanted to serve at tables but this is quite normal to me in a hotel. We sat at a window, and spotted so much dust beside the radiator in the bay window; very poor housekeeping.
Breakfast was not good at all. The dining room would have been very elegant in its time, and now looks faded. The hotel provides a buffet in the middle of the restaurant for cold breakfasts, with hot breakfast orders taken at tables. The buffet was messy and they had ran out of marmalade. The scrambled eggs were awful, so overcooked and dry that I had to leave them.
Although there is a degree of charm, the hotel needs better staff and more care. I won't be visiting again I'm sad to say.
- Official Description (provided by the hotel):
- Dating back to 1840, The Old Swan Hotel is one of Harrogate's oldest & most cherished hotels; its Victorian splendour and traditional elegance is complimented today by a modern & contemporary environment.The hotel boasts 136 stylish bedrooms and ten suites(Some featuring four-poster beds and roll-top baths),a restaurant and bar, nine conferences suites,free Wi-Fi access and car parking spaces.The hotel is in the centre of Harrogate. ... more less
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- Also Known As:
- Old Swan Harrogate
- Hotel Old Swan
- Old Swan Hotel Harrogate, Yorkshire