I booked a surprise weekend in Harrogate for me and my partner to celebrate his 40th birthday. We really needed a relaxing break. Forget it here!! We had specifically requested a 'quiet room with a view' and received a tiny room with a horrible view across a roof and a brick wall and they put us right above a wedding disco! We suffered the most apalling noise from a wedding disco below until well into the early hours. We went down to reception and asked to be moved and were told there were no other available rooms so we just had to suffer the incredibly loud blaring music and did not get to sleep until the early hours of the next day. I understand they hold weddings here regularly SO BE WARNED - this ruined our stay. All we wanted was a good nights sleep and its not a lot to ask!! Breakfast next day was slow and the portions really small, I just wanted to go home. It was just a very disappointing experience on what should have been a lovely special birthday. We were offered a very small discount on our bill the next morning 'for the inconvenience' but it was so small it was very much just a token gesture. I had high hopes for the Macdonald hotel chain and was planning to stay at their Leeming House hotel in Ullswater for our honeymoon next year. I will not do so now and will look for a hotel chain that actually cares about its customers. Appalling.
- Official Description (provided by the hotel):
- Dating back to 1840, The Old Swan Hotel is one of Harrogate's oldest & most cherished hotels; its Victorian splendour and traditional elegance is complimented today by a modern & contemporary environment.The hotel boasts 136 stylish bedrooms and ten suites(Some featuring four-poster beds and roll-top baths),a restaurant and bar, nine conferences suites,free Wi-Fi access and car parking spaces.The hotel is in the centre of Harrogate. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Superbreak UK, Odigeo, Priceline and Hotels.com so you can book your Old Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Old Swan Harrogate
- Hotel Old Swan
- Old Swan Hotel Harrogate, Yorkshire