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“Might be 3 star but well worth a visit for value for money”

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The St George Hotel
Ranked #22 of 30 Hotels in Harrogate
Houghton-le-Spring, United Kingdom
Level 6 Contributor
220 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Might be 3 star but well worth a visit for value for money”
Reviewed 17 December 2012

We booked this 3 night stay, knowing the location could be noisy, not from internal functions but from nearby clubs and also a take away. This area has an abundance of hotels and residences that pay council tax they shouldn't have to put up with this noise pollution and Harrogate council should step in and limit opening hours until 03;00 am. The hotel is kept in good condition with some wear and tear due to the fact it is consistently fully booked. The food at breakfast and evening meal was much better than we expected over the 3 nights, buffet breakfast was always hot and should met most peoples needs the toaster was very fast, no queues. The staff were brilliant often overworked by the volume of people but were always friendly, polite and attentive. the evening meals were also very good value for money, with plenty of fresh vegetables and no small portions. The dining room was in good decorative order overlooking square situated at the bottom end of the shopping centre. We will stay again at this hotel and recommend it as great value for money. a bonus was the pool and Spa so don't forget your costumes. The massabe our friend has was also VERY GOOD.

Room Tip: A room at the rear would be quitter with no view. If I stay again I will probably upgrade as rooms l...
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gypsy60_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwinaStevens, General Manager at The St George Hotel, responded to this review, 20 December 2012
Wonderful – it’s great to read that we exceeded your expectations. It’s very true that rooms at the back are quieter although as you point out are overlooking the car park.
Unfortunately our fantastic town centre location does suffer some noise pollution, however rest assured we are working with environmental services to try and remedy this.
I have a great team of staff who work exceptionally well together as a team and all work very hard, I’ll ensure that they are all aware of your praise.
The pool & spa are a lovely added extra which guests can use free of charge, there is only us and 1 other hotel in Harrogate with leisure facilities on site - so a definite bonus for our guests. Unwind Beauty also situated in the Leisure Club offers various packages and deals all of which are very reasonable, I have to personally agree the massages are an excellent way to ‘unwind’ after long days exploring the area.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (342)
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English first
Great Yarmouth
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 December 2012

St. George Hotel is ideally situated in the heart of Harrogate. Bus stops outside and excellent bus station in town with information desk open from 6am until midnight. You can catch a bus more or less anywhere from there. Rail station conveniently next to bus station. Accomodation was good, bathrooms could do with updating, but other than that everything you need, including iron and ironing board (unusual in UK hotels). Excellent 5 day trip with excursions to Skipton (half day) and York full day. York's Christmas Fayre was on, so that was a big bonus. Harrogate's Christmas lights are a joy to behold, only better ones I've seen was in Singapore.
The food was good in the hotel, and staff very pleasant and helpful. The spa facilities are excellent, spent an afternoon using the pool, jacuzzi and steam room, husband used the well equipped gym as well. All in all a lovely 5 day break.

Room Tip: Try for 3rd floor, floorboards make so much noise would hate to be below.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HoptonLassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwinaStevens, General Manager at The St George Hotel, responded to this review, 20 December 2012
I’m thrilled to read that you enjoyed your Shearings Holiday with us and thank you for taking the time to post your review.
I hope to be able to welcome you back next year, please look out for some fantastic offers and also holidays with different excursions around Yorkshire area.
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Yorkshire
2 reviews
Reviewed 16 December 2012

Popped in to hotel for a drink, used to enjoy listening to the piano player but it seems the hotel no longer provides this service. What a shame it added to the atmosphere. Otherwise everything clean and well organised.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank YorkshireRosewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwinaStevens, General Manager at The St George Hotel, responded to this review, 20 December 2012
Thanks for your comment. I’m pleased that you felt welcome to pop in for a drink, although we don’t have a pianist we do in fact have the piano playing every evening in the lounge area, but unfortunately not the bar.
I do agree having the piano playing creates a lovely warming and welcoming ambiance. I hope this one occasion hasn’t put you off visiting us again in the future.
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uk
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 December 2012

Problems:
Incredibly noisy if you are trying to sleep when there is a function on.
Don't turn up expecting to be able to park - this needs to be arranged well in advance and there still might not be any available.
Staff seem unable to cope with bar orders when hotel has a function on - waits of over half an hour at the bar seemed to be the norm.
Breakfast was functional and the dining room fills quickly so you may have to wait; staff are, at best, adequate here (unlike recection where staff where helpful and friendly).
Shower - temperature variable and low power

Good points:
Fantastic location
Lovely characterful buidling
Big room with loads of floor and wardrobe space
Christmas meal delicious and quirky
Gym small but had several working cardio machines and a selection of dumbells

  • Stayed November 2012, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
Helpful?
1 Thank jessjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwinaStevens, General Manager at The St George Hotel, responded to this review, 20 December 2012
Thank you for taking the time to review your stay with us. All comments are an invaluable tool for us to improve and review the way we do things in the future. With regards to parking in the hotel, this is certainly one area that we are constantly reviewing, we do reserve spaces for guests on a first come first served basis and it is vital that it is reserved in advance.
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Newcastle, United Kingdom
Level 4 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 December 2012

Have just returned from a Fri/Sat night break on a £89 per night deal, b/b and evening meal , with another couple. Booked the parking for £10, left it there all weekend, knowing it was pretty safe and not having to worry about it. The spaces are a little bit tight, but if everyone parks correctly everything is ok. Drove down from the Northeast on the M1, took the exit 50 and came into Harrogate on the A61 which brings you to the hotel without having to go through major built up areas.
We booked in early and got our rooms straightaway, we had the option to charge everything to our rooms, as we had drinks with our meals, and at the bar, and drinks during the day we should have taken this option instead of paying cash all the time.
Our rooms 217 and 219 were facing the Royal Baths across the Cresent Gardens on the second floor, there is a small lift in reception (4 people max). The rooms were spacious, with good sized bathrooms, writing desk, table and 2 chairs, tv with freeview, plenty of tea making items and bathroom sundries, also hairdrier iron and ironing board. The rooms were spotless and the furnishings was in good condition. One small irk, there is a nightclub about 50m over the road and as it was the weekend you could hear people shouting, the room I was in had the framework for secondary glazier but didn't have the glass units installed, my friends room next door had the units in and he didn't hear anything.
We thought the food at breakfast and dinner to be very good, bacon, eggs and sausages to be cooked well, and fresh vegtables with dinner.
The leisure facilities were a bonus after a few hours shopping, nice to relax in the pool and steamroom, nice to have if it's a rainy day.
Sitting around the bar and lounge area was pretty relaxed, snacks and drinks can be bought during the afternoon, bar opened until 11pm at night, worthington beer £3.40/pint
The hotel is located close to the shops, which are a good range of expensive and less expensive shops, cafes, bars etc.
There is a reasonable range of bars in the area but with it being a weekend were very full and noisy, might be ok during the week, the Montpellier was the quietest no loud music etc.
Overall we thought that our stay was enjoyable and good value for money.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank john h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwinaStevens, General Manager at The St George Hotel, responded to this review, 14 December 2012
What a pleasure to read! thank you very much for taking the time to post such a positive review of your stay with us. We look forward to welcoming you next time you visit Harrogate.

Regards
Edwina
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Dumfries, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 December 2012

We were at your hotel between 03/12/12 and 07/12/12 there was my self and my husband and my mam and dad, the hotel its self is dated BUT it is an old building and I think that gives it character also it is maintained. The bedrooms are of good size and really warm, loads of hot water for a nice relaxing bath after you have wondered around all day. The public areas are lovely, they have really comfortable seats to sit in after your dinner, also you get a £25.00 voucher to spend on drink or snacks while you are there. To be honest I think it is value for money.
Both my husband and I had a back massage when we were there, what a lovely girl she is that dose the beautician side and that was only £15 per head a real bargain..... We didn't get a chance to use the pool or gym but it looked well maintained and the staff at the gym were lovely as well...
The staff on reception were also lovely and helpful.
When it came to the dinning room the food and breakfast was more than fine but as previous comment have stated the staff were a little slow now I'm not sure if this was because they are short staffed or not as all the staff seemed to be busy all the time, mind after saying that all the staff in dining room was also lovely and helpful
Over all yes I would stay here again it is in a very good central location and considering it only cost £42 per night each and that was breakfast and 3 course dinner with coffee, I think its very reasonably priced for what you get. If people want a 5 star hotel then you really should be paying 5 star prices For what this hotel offers at the price they offer it at I don't think you can go wrong From Gail, Peter, Pearl & Jimmy.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gail a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwinaStevens, General Manager at The St George Hotel, responded to this review, 14 December 2012
Thank you for your review, it's great to hear that you enjoyed your break and made the most of or facilities. I will pass on your kind comments to my staff.

Regards
Edwina
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Lincoln, United Kingdom
Level 5 Contributor
98 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 December 2012

Have stayed at this hotel on many occassions over the last 20 years - It's central location and leisure facilities being the attraction, but our latest visit will be our last! This once great hotel has lacked investment and it is now drab and outdated - to say it is tired is an underestimation! We asked for a quiet room and were placed at the front of the hotel by a fire door so what sleep we had was disturbed! £10 for parking and a restaurant full of coach travellers on a "cheep" break typifies this poor hotel!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwinaStevens, General Manager at The St George Hotel, responded to this review, 6 December 2012
I am surprised by your comments as if you have stayed at the St George on many occasions over the last 20 years you could not fail to see the investment in the hotel by Shearings over the last 3 - 4 years. The outside of the building, the public areas and many bedrooms have been refurbished with over 1.5 million pounds having been spent, previously no money had been spent for nine years. Many guests prefer to reserve parking for peace of mind during their stay, you could have chosen to park on one of the many streets near by. I find your comments regarding coach travellers insulting, yes we do have coach parties alongside many private guests.

Regards
Edwina
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Additional Information about The St George Hotel

Property: The St George Hotel
Address: 1 Ripon Road, Harrogate HG1 2SY, England (Formerly Coast & Country St George Hotel)
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #22 of 30 Hotels in Harrogate
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The St George Hotel 3*
Number of rooms: 92
Official Description (provided by the hotel):
One of the most famous hotels in Harrogate, the St. George is a magnificent Edwardian property situated in the heart of this historic spa town. Its location, adjacent to the Harrogate International Centre’s Exhibition Halls and the Royal Hall, makes it ideal for both leisure and business travellers. The Royal Baths, with the newly refurbished Turkish baths and a range of elegant restaurants, are situated immediately opposite the hotel. As well as the delights of Harrogate, the hotel makes an ideal base for those wishing to visit Leeds, York or the beautiful Yorkshire Dales. Alternatively, visit the famous Betty’s Tea Rooms, and for those who like to shop, enjoy the exclusive small boutiques and various antique shops situated in the Montpellier quarter. ... more   less 
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Also Known As:
Saint George Harrogate
Hotel Saint George
St George Hotel Harrogate
The St George Hotel Harrogate, Yorkshire

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