We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Bottom line driven?”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel du Vin and Bistro
Ranked #10 of 30 Hotels in Harrogate
Southampton, United Kingdom
Level Contributor
232 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Bottom line driven?”
Reviewed 20 October 2013

Just spent two nights DBB in a Garden Suite. Whilst lavish in size, the wooden floor was grubby, the sofa and pouffe grimy, poor lighting making reading difficult. The large wet room shower lacked a towel rail, with Molton Brown toiletries removed.from their stand.no Hotel instructions on facilities to be seen.
Lunch on the first day began well, with a dozen oysters on "special", but ruined with a flaccid "croque Monsieur".Dinner on the second night was acceptable, but the £25 allowance per head, was insufficient, ( this was rectified by the General Manager, who upped the allowance to £40 each, which was the previous tariff, before the hotel group were taken over by new owners)
The staff were unfailingly helpful in trying to rescue us, from the many leaks in this sink inking ship.

Room Tip: Check the room first, before occupying
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perersfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant_Lowe, General Manager at Hotel du Vin and Bistro, responded to this review, 23 October 2013
Dear Sir,
It was great to meet both you and your wife, during your stay with us and I am glad you enjoyed your stay in Harrogate.

As your are a long time fan of Hotel du Vin, it is always good to get feedback from our loyal customers.

Although the economy has been very challenging for us all, the next 2 years will be very exciting, as our new owners have great plans. Although like any business our bottom line is important,; it is only as important as our customers.

Yes we have changed some Brand standards and reintroduced some original HdV standards to ensure we continue to deliver. Having said this, there is no excuse for grubby floors and this has been addressed already.

Although I understand your point about our packages, we have had to change them due to market forces and although we would always like to fulfil all our guests needs, this may not always be possible, I'm sure you would agree.

I am so pleased though that the team maintained the hotel du vin customer standards and look after you both. Far from a sinking ship, we are excitidely awaiting a refit and relaunch.

Yours sincerely
Grant Lowe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,087 reviews from our community

Traveller rating
    414
    342
    190
    95
    46
See reviews for
91
628
22
150
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (243)
Date | Rating
  • Danish first
  • English first
  • Portuguese first
  • Any
English first
Durham, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 October 2013

We visited here on our annual weekend away for a late lunch. In short fabulous. Seven ladies who lunch, some of us ate from the set menu and others the a la carte, mushrooms, sardines and parsnip soup for starters, excellent. Chicken, sea bass, pumpkin ravioli, and short rib of beef for main also amazing and I mean- amazing. Then pudding, apple and sultana crumble and creme caramel were great BUT the sticky toffee puddings were sent back. They were dry, the total contradiction to how a sticky toffee pudding should be. They were returned and alternatives offered. A hefty price on the a la carte menus but the set menu was well worth every penny. Would we eat here again, yes in a heart best.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sharon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 October 2013

Came in Saturday lunch time for a drink and a snack and have to say it was excellent. Nathan and the team looked after us well. Ok the service wasnt maybe the quickest in the world, but the atmosphere and food was really really good. I would certainlly recomend this hotel to anyone travelling to the area. Will certainly return soon.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank NickPark1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altrincham, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2013

We arrived late Thursday (7.30pm) after getting slightly lost with the sat nav - apparently it happens regularly according to the receptionist who talked us in to the hotel car parking space. She was extremely helpful explaining where all the amenities were and confirmed our reservation for the restaurant at 9pm that evening. We decided to bring the meal forward to 8.30 which the hotel were extremely accomodating to do. we had some pre-drinks in the bar and I have to say the bar man (James) was superb - explaining all the local beers and recommending the wine/cocktails. He is a credit to the hotel!
We ate in the restaurant - albeit a little worried after reading the reviews on TA but we had a superb meal with a beautifully cooked steak. The restaurant manager was very welcoming and in fact the next morning when we arrived for breakfast he had a map of local places to visit and where to go for lunch - a really lovely and warming touch to the hotel.
Our room was stunning - we were over looking the front gardens and could see THE famous Betty's tea rooms from our window. It was clean and very spacious with a huge standalone bath - my only complaint would be that it was slightly on the cold side in our bedroom.
We sampled the spa whilst being at the hotel and had an hours massage which was lovely.
In all, we had a lovely weekend and if I visit Harrogate again I would definitely stay in the hotel. The staff are friendly, helpful and very warming. The food I had no complaints with (the leek sausage at breakfast was superb). Its in a great location too.

Room Tip: Ensure you get a room at the front of the hotel so you can overlook the gardens!
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelenA036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2013

We got married at Hotel Du Vin. We spent the whole weekend here and do not have anything negative to say about the experience. The majority of a guests stayed at the hotel with us for 2 nights and everyone loved the hotel and their rooms. The food was lovely and the staff were fabulous. It is a beautiful hotel. The perfect weekend!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 935Gemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2013

My partner and I visited the bistro for Sunday brunch. There was a very warm welcome, into lovely surroundings when we arrived and the staff were very attentive throughout our visit. The choice and quality of food, are extremely good, and the price is very reasonable - Sunday brunch from the Market Table (4 course meal) for £19.95 per person. The only negative that I have is that I found most of the bottles of wine are very expensive, which if you choose to have wine with your meal, almost negates the cheap price for the food. All in all though, a lovely place and will definitely visit again.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank 19Dolly67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2013

We arrived by motorbike and received a warm welcome and help with parking etc. Food was very good in the evening and breakfast was plentiful. The reception staff were very helpful on leaving and after we spent the morning out, having looked after our bike gear, they offered us a spare room to change in. Very friendly.

Stayed September 2013, travelled as a couple
Helpful?
2 Thank WPhelan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Harrogate hotels
2.3 mi away
Rudding Park Hotel
Rudding Park Hotel
#1 of 1 in Follifoot
5.0 of 5 bubbles 4,496 reviews
0.2 mi away
The West Park Hotel
The West Park Hotel
#2 of 30 in Harrogate
4.5 of 5 bubbles 579 reviews
0.2 mi away
The Crown Hotel
The Crown Hotel
#12 of 30 in Harrogate
4.0 of 5 bubbles 1,241 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Ascot House Hotel Harrogate
0.3 mi away
Studley Hotel and Orchid Restaurant
0.4 mi away
The Majestic Hotel
The Majestic Hotel
#17 of 30 in Harrogate
3.5 of 5 bubbles 2,648 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel du Vin and Bistro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel du Vin and Bistro

Property: Hotel du Vin and Bistro
Address: Prospect Place, Harrogate HG1 1LB, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Harrogate
#6 Luxury Hotel in Harrogate
#6 Business Hotel in Harrogate
#10 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel du Vin and Bistro 4*
Number of rooms: 48
Official Description (provided by the hotel):
Created from a row of eight Georgian-styled houses that have been used as a hotel since the 1930s, Hotel du Vin & Bistro Harrogate features 48 bedrooms and airy loft suites. Located close to the town centre, the Harrogate hotel overlooks The Stray, a magnificent 200-acre common, and offers a billiards room, cellar snug, a Spa du Vin with its extensive range of treatments and alfresco dining in the courtyard during the summer months. Famous for its healing waters, this Victorian spa town oozes cosmopolitan charm, smart streets and quaint mews. Enjoy fabulous shopping, atmospheric cafés, fine restaurants and plenty of green open spaces. Browse antiques and unusual gifts in the stylish Montpellier Quarter or watch the world go by in Betty's Tea Rooms. Hotel du Vin Harrogate provides the perfect combination of luxury and great food and wine within the cultural and visual setting of Harrogate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, TripOnline SA, Evoline ltd and HRS so you can book your Hotel du Vin and Bistro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Du Vin And Bistro Harrogate, Yorkshire
Du Vin Hotel Harrogate

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing