I stayed at this hotel about 6 years ago and thoroughly enjoyed, I returned with girlfriends for the D,B&B offer. Overall we were a little disappointed, our initial welcome was fine with a very helpful receptionist. We felt that rooms were due a refresh of paint etc. We headed off to the bar for pre-dinner drinks and found the bar man to be positively rude when he took our drinks order and then took 15 minutes to bring the drinks over to us in spite of the bar being empty. In the restaurant we were not given the 'fixed price' menu included in our offer and had to seek clarification, we ordered starters which were ok and then chicken with pomme puree accompanied by a sauce and a bouillabaisse - The chicken was served with a very large portion of' very plain' mashed potato and a very small amount of sauce leaving the chicken a little dry - overall edible but unimpressive! The bouillabaisse consisted of 2 small pieces of fish and a king prawn and was served in a very tomato based sauce - my friend does not have a very large appetite but at £19.95 it was not good value and would not have suited a larger appetite.
The sommelier was very pleasant and helpful but other service was tardy and pretty basic particularly considering the restaurant wasn't very full.
Breakfast was better but wasn't anything special by the standards of any decent hotel. Our waitress failed to clear our fruit bowls and tried to deliver our cooked food, forcing us to juggle plates and help her stack and clear (basis service error). We had to send the scrambled egg and smoked salmon back as the egg was overcooked and rubbery.
Overall I would say that this hotel is due a makeover and this isn't reflected in the price. The level of service did not reflect the 'brand image' - staff training required and the food was below par for a 'French' Brasserie. Work to do 'Hotel du Vin'!
- Official Description (provided by the hotel):
- Created from a row of eight Georgian-styled houses that have been used as a hotel since the 1930s, Hotel du Vin & Bistro Harrogate features 48 bedrooms and airy loft suites. Located close to the town centre, the Harrogate hotel overlooks The Stray, a magnificent 200-acre common, and offers a billiards room, cellar snug, a Spa du Vin with its extensive range of treatments and alfresco dining in the courtyard during the summer months. Famous for its healing waters, this Victorian spa town oozes cosmopolitan charm, smart streets and quaint mews. Enjoy fabulous shopping, atmospheric cafés, fine restaurants and plenty of green open spaces. Browse antiques and unusual gifts in the stylish Montpellier Quarter or watch the world go by in Betty's Tea Rooms. Hotel du Vin Harrogate provides the perfect combination of luxury and great food and wine within the cultural and visual setting of Harrogate. ... more less
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- Also Known As:
- Hotel Du Vin And Bistro Harrogate, Yorkshire
- Du Vin Hotel Harrogate