I recommended this hotel to my extended family who spent the whole weekend here, with, as far as im aware, little problems.
However, whilst dining in the restaurant my husband, who had ordered the soup, was horrified to find a piece of broken china in the soup. He cut his mouth slightly and we mentioned this to the waitress who apologised and brushed over this quite quickly. It quite frankly , ruined our confidence in the food from then on.
We were very disappointed with the Hotels reaction to our "complaint" and feel we were quite justified in feeling this was unacceptable. My extended family were not offered any further apology as they continued there stay.
I would not recommend eating in this restaurant to anyone.
- Official Description (provided by the hotel):
- Created from a row of eight Georgian-styled houses that have been used as a hotel since the 1930s, Hotel du Vin & Bistro Harrogate features 48 bedrooms and airy loft suites. Located close to the town centre, the Harrogate hotel overlooks The Stray, a magnificent 200-acre common, and offers a billiards room, cellar snug, a Spa du Vin with its extensive range of treatments and alfresco dining in the courtyard during the summer months. Famous for its healing waters, this Victorian spa town oozes cosmopolitan charm, smart streets and quaint mews. Enjoy fabulous shopping, atmospheric cafés, fine restaurants and plenty of green open spaces. Browse antiques and unusual gifts in the stylish Montpellier Quarter or watch the world go by in Betty's Tea Rooms. Hotel du Vin Harrogate provides the perfect combination of luxury and great food and wine within the cultural and visual setting of Harrogate. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Du Vin And Bistro Harrogate, Yorkshire
- Du Vin Hotel Harrogate