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“very nice”
Review of Filmore & Union

Filmore & Union
Ranked #86 of 446 Restaurants in Harrogate
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: Join us in our ground floor deli, or upstairs in our cosy restaurant. Our food is healthy and nutritious and we're serving food across the day - from nourishing breakfasts to delicious dinners. Enjoy fresh juices, smoothies, and now even our stylish cocktail bar! Dogs are more than welcome, in either the restaurant or our outdoor dining area.
bootsred@aol.com
Level 3 Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“very nice”
Reviewed 7 August 2014

Called here for lunch today and was very surprised with the quality and excellent service from a delightful Scottish lass. My husband had a salmon wrap and I enjoyed a salmon salad. The coffee was absolutely delicious and the wee lass informed us that it was specially roasted locally. Will definitely call again and try the different gluten free cake we had or lunch - a delicious lavender and orange wedge with scrumptious topping - to die for as they say!

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank XIB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
477Wil, Guest Relations Manager at Filmore & Union, responded to this review, 27 August 2014
Hi there,

Thank you so much for letting us know about your experience at Filmore. We're so happy to hear that you enjoyed your lunch!

Nearly all of our homemade cakes are gluten-free now and we've recently been accredited by Coeliac UK - we've also got a 100% gluten free a la carte menu if you were looking for somewhere to eat in the evening - we'd love to welcome you back soon!

Jen
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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329 reviews from our community

Visitor rating
    155
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    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Palma de Mallorca, Spain
Level 3 Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Over rated”
Reviewed 4 August 2014

Not nice food the atmosphere is rubbish bib and tucker and carluccios are much better I used to like it

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank 895freyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blakeney, United Kingdom
1 review
“Great Discovery”
Reviewed 1 August 2014

I was in Harrogate for the Tour de France and found F & U purely by chance. Was very impressed by the service and the fare on offer. Definitely on my list next time I'm in the North.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
477Wil, Guest Relations Manager at Filmore & Union, responded to this review, 27 August 2014
Hi Dan,

Thank you for reviewing Filmore & Union, we're so glad to hear you enjoyed your experience with us! You certainly came at an exciting time - the Tour de France was amazing!

If you're a keen cyclist yourself it might be worth knowing that we offer free water refills and a puncture repair kit for all cyclists as well!

Hopefully see you again soon.

Jen
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrogate, United Kingdom
Level 3 Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Hoping for improvements - it used to be my favourite eating place”
Reviewed 28 July 2014

Filmore Union, although quite expensive, used to be my favourite eating experience. The service has deteriorated, the portions of cake being served have reduced in size, particularly the orange and lavender cake and the most popular dishes taken off the menu i.e. the lasagne and moussaka!
The staff are "smiley" but need to be trained in customer service and to do their job efficiently - it is totally unacceptable to ignore customers and for them to ask to be served! Cakes, salads and other foods should not be left in the open for people to breathe over and to dry out.
I am reluctant to return but hope the owners are reading the reviews and will respond by delivering the high quality, great value for money and service that I first experienced!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Neeta W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
477Wil, Guest Relations Manager at Filmore & Union, responded to this review, 27 August 2014
Hi Neeta,

We're really sorry that you didn't enjoy your experience with us. We're a little bit confused with your comment about our cake portion sizes as these haven't changed - they're still big enough for sharing :-)

We're actually moving to a bigger store soon and we really hope you'll come back and visit us again.

Jen
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 3 Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Excellent afternoon snack”
Reviewed 26 July 2014

Sat outside this lovely cafe we had a fantastic bagel and salad with, what must be then best cup of tea I have had in ages. Staff were pleasant and very helpful. Worth a stop for sure !

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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