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“Excellent”

The Harrogate Tea Rooms
Ranked #69 of 384 Restaurants in Harrogate
Certificate of Excellence
Price range: US$7 - US$11
Cuisines: Cafe
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Restaurant details
Good for: Child-friendly
Dining options: Lunch
Reviewed 9 June 2014

Had beauty treatments in the Westminster Salon and then afternoon tea in the Tea room, it was an absolute perfect afternoon and we could not have experienced anything better. Thank you to Tony and his staff.

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1  Thank NottinghamWheeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 - 93 of 98 reviews

Reviewed 17 March 2014

Fell upon this little gem, lovely fresh home made food, very friendly service and beautiful heritage arcade surroundings.

Thank Suecliff11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

My first experience of this tea room is excellent. I ordered a white luxury hot chocolate it was amazing. I got given a newspaper to read and the service was very good. It was lovely and warm
on a cold winter day . Will definitely be back

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1  Thank Vikki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014 via mobile

We arrived in harrogate starving and this was the first tea shop we came across, on entering we were ignored by the staff, who went on to welcome everyone else with a flourish. the coffee was good, not often you find good decaf. I ordered a 'home roasted ham salad with homemade chutney' no chutney appeared and the tiny bits of ham were slimy stuff. They seem to have this 'homemade' appeal but the waitress carrying a load of frozen shop bought bread kind of shattered that illusion. The cake looked good but we didn't stick around to try it. For what we got it was over priced, I don't mind paying for quality, unfortunately this wasn't.
The atmosphere wasn't great and we had to ask to order, ask for the bill etc, was never asked if everything was ok.
Was really looking forward to a nice tea room experience, I wasn't expecting Betty's but still...
Wouldn't go back I'm afraid

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1  Thank sauvignontank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mabelwright, Owner at The Harrogate Tea Rooms, responded to this reviewResponded 15 March 2014

Dear customer, As the owner of this Tea Rooms I can only apologise for the salad and service that day. We were trialling a new cook and staff with the aim of trying to get some time off and it is obvious that some were not up to the standards that we require.
From a customer point of view, it would have been helpful to let us know personally so that we could have tried to rectify the situation, eg no chutney, changed the ham etc.. All our produce is home baked except the toast ( hence the "shop bought bread").
Our prices reflect the fact that we have short sell by dates due to all produce being home baked .. And we have a lot of stock to keep in and fresh. Thank you for your comments though, we have advised our staff of their attention to detail .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

owner of tea room advised us to go to York by train rather than going by car as the parking could be a problem which turned out very sound advice.The tea room is situated half way up Parlaiment Street and we were greeted by a gentleman with a red top hat who recommended the tea room we were not disappointed would certainly recommedthis tea room

1  Thank val052_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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