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“Great Service on Reception..Expensive wi-fi grrrrrr!”

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Premier Inn Harrogate South Hotel
Ranked #8 of 30 Hotels in Harrogate
Certificate of Excellence
Hagley, United Kingdom
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great Service on Reception..Expensive wi-fi grrrrrr!”
Reviewed 31 October 2011

Clean, comfortable and functional rooms. The receptionist was great and looked after me when I had creased shirt nightmare. The lighting is a bit dim for a business hotel - I want to be able to work please. Is it possible to to stop charging for wi-fi use as well? £12 for a decent connection for 24 hours is taking liberties. Free wi-fi now please, it's off putting and unnecessary.

Room Tip: Some of the rooms have a view of a wall.
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  • Stayed October 2011, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank MeltonBrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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793 reviews from our community

Traveller rating
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    75
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    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
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English first
Herefordshire
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 October 2011

We only stayed for one night. I usually use Premier Inn because you always get good service a comfortable bed and a good nights sleep. Other reviews said this one was very good and it was. The best bit was the Yorkshire double act on reception... nothing was too much trouble. We do not usually eat in the hotel in the evening but we were tired so we had a couple of salads. They were very tasty and reasonable. I always have breakfast...sets you up for the day. Very tasty sausages and the wife likes the fresh fruit. All in all it is not the Grosvenor but it is a very comfortable stay at a very reasonable price.

Room Tip: Front gives a view of the park
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  • Stayed October 2011, travelled with family
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Helpful?
Thank jowett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 October 2011

A nice, modern 3-storey Premier. We booked at the last minute for a stop on the way home, so paid over the odds, but that's what happens with last minute bookings with these motel chains (it used to be with real hotels that you could cut a great deal by turning up at the last minute, when they knew they couldn't sell the room to anyone else).
We were given a family room which was spacious and comfortable, with a largish flat screen quality TV (text didn't work though) with Freeview channels and a comfortable but too small bed for my 6' 2". We had some noise issues, because a water tank was overflowing above our window, and the person upstairs seemed to be using his/her room to perform acrobatics or something. Not good if you want a long lie.
A huge plus point that deserves mention is the lighting. There were many choices of room and standalone lights, and it was possible, unlike 99% of other hotel rooms, to make the room bright enough to actually do something, instead of the usual dull glow from a feeble lamp. Well done Premier Inn. Bathroom clean and modern, with a mixer tap, shower that worked, and dispensers for soap and shower gel.
Breakfast was served until 10.30 (good) and was the usual Premier fare. Buffet well stocked, and the cooked breakfast was fine. They do need to reconsider those conveyor belt toasters though. It's a good idea, but if you have to put your bread and crumpets through twice, it defeats the object.
We had dinner at the Table Table restaurant. Nicely designed, but for the second time running, the real ale tasted stale (same 2 years ago). The menu was interesting enough but the portions were small. I was particularily unhappy with choosing the dessert special, an apple and blackberry tart with custard for £4.95, which turned out to be no more than an inch or so wide, while my wife had a huge plate of bread and butter pudding. Being mean with desserts is never a good idea, because it's the last memory you have of the place.
Staff were friendly enough at reception and restaurant, helpful and attentive. Less so at breakfast, but not an issue.
Large car park at the front, and the area seemed relatively quiet and secure.
There's a railway station just a hundred yards from the back door.

Room Tip: Take the top floor if you don't want someone thumping around above your head. There's a lift...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank bancquo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Driffield, United Kingdom
1 review
Reviewed 6 October 2011

very friendly staff, lovely rooms and good food

the room was lovely and clean and the desk staff were very helpful when giving out information on train times and local attractions

would highly recommend

not a lot for children to do at the hotel would make a lovely break for couples

Room Tip: we stayed in room 9 which was lovely and big however we would have liked 2 connected rooms as we hav...
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rebecca s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 October 2011

I booked via the website and paid £39 for a large room with double bed, sofa, and desk. It was clean, quiet, and comfortable; the water was hot and plentiful; there was a kettle, tea etc, and a tv. The staff were friendly and efficient. At that price I didn't expect Molton Brown shampoo etc; and I liked the absence of other clutter such as trouser presses and biscuits.
The food in the evening was pub food in a faux pub setting [fake logs, poor lighting, vile carpet etc] . It was hot, served promptly, and reasonably priced. It was a limited menu for a non meat-eater, but passable.
The breakfast was generous although not in any way above the average.
I haven't stayed in a Premier Inn before; it seemed to me it was doing what it says on the tin really well.

  • Stayed October 2011, travelled on business
    • Value
    • Location
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Helpful?
Thank Finnbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, England, United Kingdom
2 reviews
Reviewed 3 October 2011

Stayed here with my husband and 2 friends as we were going to a wedding at Rudding Park. It was a very hot weekend, and with no air conditioning in the rooms was far too hot, and stuffy. The lighting in the room was extremely dim, I had to apply my makeup standing in the bathroom.
We paid £93.00 for 1 night in a double room with breakfast, not Budget !
On the plus side the staff were very friendly and helpful and the breakfast was Fantastic ! Would definitely go again if it was cheaper, don't think I'd bother if it wasn't.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Deborah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High Wycombe, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
Reviewed 28 September 2011

We stayed one night in late September. All was pretty much as expected from staying in other hotels in this chain. Our big problem was that we found the traffic noise from the adjacent road was excessive and continued throughout the night, so much so that we lost a lot of sleep. Our room was at the end of the hotel furthest from this road. When we mentioned it on check out we were told that there was nothing else they could do to alleviate the noise, so we cancelled a planned two night stay booked for a week later and booked a small hotel in a quiet road near the conference centre which was very good, and significantly cheaper.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank ayjaydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Harrogate South Hotel

Property: Premier Inn Harrogate South Hotel
Address: Millen House Hornbeam Park Drive | Hornbeam Park, Harrogate HG2 8RA, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#3 Business Hotel in Harrogate
#3 Family Hotel in Harrogate
#4 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Harrogate South Hotel 3*
Number of rooms: 68
Official Description (provided by the hotel):
Make the most of beautiful Harrogate, including events down the road at the Yorkshire Event Centre ... more   less 
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Also Known As:
Premier Inn Harrogate Hotel Harrogate
Harrogate Premier Inn
Premier Inn Harrogate South Hotel Yorkshire

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