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“Worst night sleep ever”

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Premier Inn Harrogate South Hotel
Ranked #9 of 30 Hotels in Harrogate
Certificate of Excellence
Reviewed 25 June 2012

Pretty normal Premier Inn format, can't fault it on that front whatsoever. Bed was very comfortable, you know what to expect from a Premier Inn. However, the noise from outside was unbearable. I stayed here, as did 7 other of my colleagues. Out of 8 of us only 1 got a decent night's sleep. There was constant noise, from cars and lorries passing by, a dustbin van at 5am, I think I got about 3 hours sleep. I'll never go back here, I can't believe this was a one off.

  • Stayed: June 2012, travelled on business
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Thank feeneyad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Thank you for your review.

It really matters to us that our guests have a comfortable nights sleep, and we sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs.

We hope to welcome you back in the future.

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734 - 740 of 847 reviews

Reviewed 18 June 2012

Still a good place to stay but needs a bit of updating. No air con in rooms, bathroom fan very noisy, keys still being used instead of card entry, just generally feels dated. Good breakfast although it did take a while for it to come. Would stay again but if there was a Hampton nearby there would be no contest!

  • Stayed: June 2012, travelled as a couple
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Thank lrdyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Harrogate South Hotel, responded to this reviewResponded 21 June 2012

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay.

Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs.

Thank you once again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2012

I met my best friend 21 years ago when I lived in Harrogate and she worked for a year next door as an au pair while she improved her English.

We spent this weekend reliving memories and having a fabulous time in and around Harrogate, staying at this Inn. It's spotlessly clean, with extremely comfortable beds and great service with a smile. We also enjoyed a happy hour or two in the pub attached and was delighted when we returned to our room and found Notting Hill was on the TV; the first film we watched together in German when we met for a weekend in Cologne many years ago. They even built this new Inn adjacent to the college where she studied English so even the view was nostalgic for her.

So a big thank you to all the staff from us both for a fabulous stay despite the weather - we'll definitely be back!

Stayed: June 2012, travelled with friends
1  Thank Sally-Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2012

We had a room which was nice and long, not too big as we stayed for 6 days. Also the breakfast was very good and had a lovely view outside. They lacked in people and I thought it was a one man show.The room had a very warm feeling and comfortable.There were nice restaurants right next door.

Room Tip: The twin sharing rooms are big with good spacious beds and space.
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  • Stayed: November 2011, travelled on business
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Thank Travelfreak206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2012

Premier Inn is good for an overnight stay. We were travelling for a weeks holiday from Wivenhoe, Colchester to Northumbria and wanted an overnight stop;. We chose Harrogate as never visited there before and wanted to sp;end the afternoon and eving there. IT was in a good residential area, close to Hornbeam Park railway station only 4 minutes by train to centre of Harrogate which was very onvenient. No fee for parking, friendly staff, good location. Excellent for a overnight stop.

Room Tip: Book online with Premier Inn in advance to get a cheap deal, we booked a couple of months in advance...
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  • Stayed: May 2012, travelled as a couple
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Thank josephine w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2012

A typical Premier Inn. Budget priced, clean, reasonable sized room and friendly helpful staff. A lift is available. There is a restaurant and pub available in the complex. The only minor downsides for me are the shower is a bit feeble and the room got very stuffy on a very hot day, even with the fan going (no air-con available) but that was all
It's the location that makes this hotel really worthwhile. Hornbeam Park station is at the back of the large free hotel car-park (no train noise at the hotel though). Take the train and Harrogate is less than 3 minutes away, Knaresborough 15 minutes and York 45/55 minutes (avoid the train via Leeds). Couples should get "Duo" tickets on the train, which have a significant discount from the already reasonable prices. A Tip - If you want to go to York, you might try driving to Rawcliffe Bar Park & Ride (off the roundabout A1237/A19). Loads of free parking and the bus will drop you off outside the Railway Museum or outside the tourist offcie in Museum St. They pick up at the same bus-stops every 10 minutes. With parking at £2.20 per hour in York and the P&R just £2.50 return (60p if you have a senior bus-pass), it makes life so much easier. Last bus back is at 8pm from York centre - Don't miss it !!

  • Stayed: May 2012, travelled as a couple
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1  Thank WilliamPayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2012

Great hotel, country spot about 1.8 miles from Harrogate centre. very comfy, nice resturant , good food. We stayed on the free carpark and caught the train at the back of the hotel. 3 mins £1.60 return to Harrogate. Excellent value. We pre-booked and got it for £19 !!

Room Tip: Quiet hotel so no preference.
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  • Stayed: May 2012, travelled as a couple
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1  Thank deerelodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Harrogate South Hotel

Address: Millen House Hornbeam Park Drive | Hornbeam Park, Harrogate HG2 8RA, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#3 Business Hotel in Harrogate
#3 Family Hotel in Harrogate
#4 Romantic Hotel in Harrogate
Price Range: £47 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Harrogate South Hotel 3*
Number of rooms: 68
Official Description (provided by the hotel):
Make the most of beautiful Harrogate, including events down the road at the Yorkshire Event Centre ... more   less 
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Also Known As:
Premier Inn Harrogate Hotel Harrogate
Harrogate Premier Inn
Premier Inn Harrogate South Hotel Yorkshire

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