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“Exceeded expectations”

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Premier Inn Harrogate South Hotel
Ranked #8 of 30 Hotels in Harrogate
Certificate of Excellence
Halifax, England, United Kingdom
Level 4 Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Exceeded expectations”
Reviewed 7 January 2014

Ideal for the train station into Harrogate/Knaresborough. The reception staff were excellent, very friendly and helpful. No problem with room or breakfast. Large car park. Very good value for money. Will stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kat H, Manager at Premier Inn Harrogate South Hotel, responded to this review, 16 February 2014
Thank you so much for your kind words.
I am delighted that we not only met with your expectations, but exceeded them. We very much look forward to welcoming you back to Harrogate in the not too distant future.

Kind regards
Kat Haller
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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823 reviews from our community

Traveller rating
    441
    264
    79
    26
    13
See reviews for
218
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112
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2013

Nice clean hotel with spacious room for a family of three but noise level from room upstairs kept me awake. Service from attached restaurant for breakfast was excellent very attentive, with good choice of food.


  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kat H, Manager at Premier Inn Harrogate South Hotel, responded to this review, 16 February 2014
We are delighted that we met with your expecatations, and were able to provide you with a comfortable stay.
We look forward to welcoming you in the future

Kind regards
Kat Haller
Operations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 December 2013

We stayed on Christmas Day. Checked in early afternoon by a fantastic, friendly receptionist. Went out for the rest of the day but the room was clean, even had a Christmas card in our room which was a nice touch. Good nights sleep in a comfy bed, nice breakfast the next day served by very friendly, efficient staff. Very cheerful considering it was Boxing Day! Bargain for £29

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrea Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyN278, Manager at Premier Inn Harrogate South Hotel, responded to this review, 8 January 2014
We are delighted that you enjoyed your festive break with us so much, and that everything we did met your expectations.
Hopefully we will able to welcome you again in the future.

Kind regards
Kat Haller
Premier Inn Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, England, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 December 2013

I work in the Hotel industry myself in a more supposedly upmarket chain but you wouldn't know the difference between the two. Excellent staff and cleanliness for a pittance. Going to Harrogate? Don't stay anywhere else.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyN278, Manager at Premier Inn Harrogate South Hotel, responded to this review, 8 January 2014
Thank you so so much for your kind feedback. It is nice to hear that we provided everything you needed, and that it was up to our usual high standards.
We very much look forward to welcoming you to Harrogate in the near future.

Kind regards
Kat Haller
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2013

I stayed at the Premier Inn at Hornbeam Park, Harrogate for 5 nights from Tuesday 26 November 2013. I had travelled non stop from Western Australia so I was very tired when I arrived at 10.00am in the morning.

Victoria on reception was very helpful and ensured an early check in so that I could get some rest to prepare for my business meetings on Wednesday morning.

The staff in the restaurant were all very helpful and the food was very good.

I would particularly like to thank Shelley on reception who went out of her way to assist me with arrangements of my laundry in preparation for my onward trip to Aberdeen.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyN278, Manager at Premier Inn Harrogate South Hotel, responded to this review, 8 January 2014
We are delighted to hear that you enjoyed your stay with us so much. After travelling such a long distance, you more than deserved a warm welcome.
Hopefully, if you're ever in the country again, then we'd very much look forward to welcoming you again.

Kindest regards
Kat Haller
Premier Inn Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 December 2013

Stayed 6th , 7th , 8th december in a beautiful, clean and warm double room.
This premiere inn is also located right on the main railway line so easy access to other areas if required.
excellent service off ALL staff who we came into contact with.Bar attached has an extensive drinks and food menu... I recommend the Pinot Grigio if you like white wine.

Also had the full breakfast deal. This is excellent value for money....

recommend this hotel.....

Room Tip: 2nd floor rooms ....
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyN278, Manager at Premier Inn Harrogate South Hotel, responded to this review, 8 January 2014
Thank you for your kind words. We are delighted that you all enjoyed your stay with us and that you found the location to be ideal for your break.
Hopefully we will look forward to welcoming you again in the future.

Kind regards
Kat Haller
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint James France
1 review
Reviewed 4 December 2013

MY family (included 7 adults and 6 children) stayed at the Premier Inn (Hornbeam Park) for at least 2 nights , some 3 nights - we had 5 rooms (2 sets of adjacent rooms plus 1 on its own- excellent accommodation in a lovely setting only 3 mins ( by train ) into Harrogate. Good food and massive breakfasts if needed. Cars left in large Hotel Car Park to go shopping in Harrogate. A great family weekend and excellent meeting point for family from Sussex and the Scottish Borders.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmilyN278, Manager at Premier Inn Harrogate South Hotel, responded to this review, 8 January 2014
We are delighted that you and your family had such a fantastic time here in Harrogate.
What a lovely occasion to attend for.
Hopefully we will get the opputunity to welcome you and your family again in the future.

Kind regards
Kat Haller
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Harrogate South Hotel

Property: Premier Inn Harrogate South Hotel
Address: Millen House Hornbeam Park Drive | Hornbeam Park, Harrogate HG2 8RA, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#3 Family Hotel in Harrogate
#3 Business Hotel in Harrogate
#4 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Harrogate South Hotel 3*
Number of rooms: 68
Official Description (provided by the hotel):
Make the most of beautiful Harrogate, including events down the road at the Yorkshire Event Centre ... more   less 
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Also Known As:
Premier Inn Harrogate Hotel Harrogate
Harrogate Premier Inn
Premier Inn Harrogate South Hotel Yorkshire

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