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PremierInn.com
£72
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All reviews table table adjoining restaurant meal deal good nights sleep family room plenty of free parking excellent stay quiet location reception staff stayed for nights car park short stay one night stay cooked breakfast inns leona york
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Reviewed 27 November 2016 via mobile

Whilst this isn't one of the upgraded Premier Inns its still very comfortable.
Couple of problems with replacing towels.
Overall what you'd expect, a good night's sleep on a comfy bed. Big TV as in the new ones would be nice!

Date of stay: November 2016
Trip type: Travelled on business
1  Thank Ken W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2016

We have recently returned from a two day trip to Harrogate with friends and had two rooms at the hotel both of which were clean and tidy on arrival. In line with other reports the hotel is well located and the train stop two minutes walk is ideal. However the reason I have not given five stars is that the hotel is in need of some refurbishment, as an example the bed in our room was quite comfortable ( I don't believe it is the type advertised by Lenny Henry) but the one in our friends had obviously had some usage as it was squeaky !
As can be seen from quite a few of the recent reviews many have commented on the tired look of the rooms so come on Premier Inn hierarchy get the place renovated as you are not only letting down your customers but your excellent staff at this hotel which is an ideal base for both business and leisure travellers.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Boristhebold
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2016

Stayed here several years ago and was quite impressed.
My last stay I noticed a few issues.
These are mainly - Poor pillows, some unsafe electrical plugs by the desk and the worst wifi I think I have ever experienced in a hotel. Maybe it's that bad to make you upgrade!
On the plus side the breakfast remains good although getting seated and served at dinner is a lesson in poor time management or perhaps the staff been under maned. took at least 20 mins for being sat down to someone taking my order.

Room tip: Go for the top floor
Date of stay: November 2016
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Avalon2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2016

Hotel on average was good but, service was slow, 20min wait for someone to book us a table and then another 20mins for our order to be taken, had to go and find someone to take the order. Food very poor. Explanation for the delay laughable

Date of stay: November 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
1  Thank CaroleP1268
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WhitbreadHotels, Premier Inn Team at Premier Inn Harrogate South hotel, responded to this reviewResponded 23 November 2016

Hi Carole,

Thank you for taking the time to review your visit.

It's disappointing to know that the service you received at the Table Table restaurant was poor. At Premier Inn we hope for guests to enjoy their experience across all establishments and I apologise that you were let down by the delay in booking a table and placing an order.

Your comments will be raised with the Restaurant Team to be looked into and the necessary improvement made.

We appreciate your feedback and hope that we can welcome you back for a better experience.

Regards

Sharelle

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Reviewed 21 November 2016

We stayed here for two nights meeting up with friends from a different part of the country. All the staff were very friendly and cheerful even at exceptionally busy times. The room was spacious and clean and there was always a good flow of hot water in the shower. The railway station is only a few minutes walk away, a perfect location for visiting Leeds or York by train. We will certainly stay here again.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank Disgusted094
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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