We dined in the restaurant last night. The service is very casual, phrases like "there you go" pepper the experience.
One waitress spoke no English at all. The whole thing was shoddy and although the setting is good, there is no customer service as it's obvious the staff aren't trained.
I had the smoked haddock risotto which was bland.
To be fair though the bits & bobs platter was tasty especially the pate.
Pity the service lets everything down so much, they could learn a lot by visiting Rudding Park where we dined last week, it was just fantastic.
- Official Description (provided by the hotel):
- In Harrogate's elegant Montpellier Quarter, this historic hotel offers both bedrooms and serviced apartments and is just a few minutes' walk from Harrogate International Centre. It has an award-winning restaurant and free Wi-Fi. Many rooms overlook The Stray and all benefit from complimentary toiletries by H2K of Harrogate, a flat-screen TV and 24 hour room service. The Fat Badger Grill boasts 2 AA Rosettes and offers an a la carte menu featuring classic British food with a contemporary twist. The Fat Badger Pub serves real ales and modern British pub grub. The majority of bars, restaurants and shops in Harrogate's town centre can all be reached within a five minute walk. Harrogate Rail and Bus stations are both within 10 minutes' walking distance. ... more less
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- Also Known As:
- White Hart Hotel Harrogate, Yorkshire