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“Not too bad”

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White Hart Hotel & Apartments
Ranked #13 of 28 Hotels in Harrogate
Reviewed 3 January 2014

Older style hotel, lots of wood pannelling - stayed here one night on business. Bathroom and bedroom were clean and bed was comfy. Didnt eat there so cannot comment on food. One major major gripe - parking is charged for at rear of hotel. This place looks impressive and established enough not to have to charge. Yes I know Harrogate has parking problems but in todays competitive world you have to watch what you do - and this will put me off staying there again (I stay in Harrogate at least a dozen times a year). Management please note - you are making a mistake with such a small item.....

  • Stayed: December 2013, travelled on business
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1  Thank oldtrout42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,347 - 1,353 of 1,722 reviews

Reviewed 1 January 2014

Stayed at the hotel from the 30th dec to the 1st jan. Overall the stay was average. The staff were the real problem, rude, inexperienced and unnecessarily pompous. Firstly they tried to charge us for a pre-paid breakfast and didn't apologise when they saw their mistake, then upon checking out they were abrupt and lacked any sort of decent customer service. In terms of the room, it was basic. Upon entry the sheets were dirty and there were foreign bodies in the bed. The main issue here was when the "cleaners" had been in they failed to replenish the coffee making facilities, empty the bin, replace the toilet roll or re-arrange the sheets. Generally the stay was ok but that was due to the town Of Harrogate being excellent and having great company, not the hotel itself.

  • Stayed: December 2013
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Thank Loren-tom14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013 via mobile

We pre-booked a festive afternoon tea after receiving an email. The experience certainly lived up to expectations and was the best afternoon tea experience we'd had outside of London. The only criticism we would have would be that our early booking discount that was offered in the email was not applied and we did not feel able to ask for it being the only guests in the tea room.

Stayed: December 2013
1  Thank MaxineKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

The hotel joins on to the fat badger pub which wev been in many times and is one of our favourite places to drink in harrogate.everything on the ground floor(public toilets, restaurant, hairdressers, entrance into hotel, fat badger pub) is beautifully decorated and then it stops.the room wer a joke.not even a foot to squeeze between bottom of bed and wardrobe , scratched and marked wooden creeky bed that kept us awake every time we moved, with a thin poor, roll to the middle matress. The only full length mirror on the back of the door wer thay wer no light(useless) the room wer badly lit.the bathroom wer horrid n needed modernising badly .stained carpet in room .chipped doors .overall very run down we would not stay there again. And to top it off very noisy people next door slamming doors at all hours.not a pleasurable night what so ever. You do get to park round the back of hotel for 6pound on top of the price of the room.

  • Stayed: December 2013, travelled as a couple
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1  Thank bradfordpair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

This hotel is a joke! Not quite sure how it got a 4* rating. We spoke to 3 members of staff 2 of which were new to the job (I wonder why!), although helpful couldn't even answer a simple question! We changed rooms 3 times in 24 hours. 1st room was dark, dingy and dirty. 2nd room was just as bad with stains on the carpet and bed linen, the disabled bathroom was terrible just like a dirty hospital bathroom, broken toilet seat and shower was useless! The superior room was slightly better but had no view other than a brick wall outside the window. I suggested to the management that the hotel have a facelift and they put on the website that the hotel is in need of renovating! Good location and good food.

Room Tip: Make sure you choose a superior room and not a standard one!!
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  • Stayed: December 2013, travelled as a couple
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1  Thank Cherie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013

Our room was ok, however the bathroom was vey small and the doors chipped, I had to ask reception to replace broken light bulbs, however we were lucky compared too many guest, some asked to change rooms and others moved hotels, the staff were friendly, he hotel was in the perfect position, please spend some money on it, you are letting yourself down,

Room Tip: avoid 3rd floor. we had floor 2 far better, but not brilliant
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  • Stayed: December 2013, travelled with friends
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1  Thank wirral10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013

I stayed at this hotel to visit the Christmas market with my daughter. Very convenient location. Staff were excellent in the hotel but the same could not be said of the bar staff who were quite rude and incompetent. The bathroom was rather shabby and had no heating. Breakfasts were excellent. The bedroom lighting was inadequate, wall lights are not powerful enough to read by.

  • Stayed: November 2013, travelled with family
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Thank Sheila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Hart Hotel & Apartments

Address: Cold Bath Road, Harrogate HG2 0NF, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in Harrogate
Price Range: £45 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Hart Hotel & Apartments 4*
Number of rooms: 82
Official Description (provided by the hotel):
In Harrogate's elegant Montpellier Quarter, this historic hotel offers both bedrooms and serviced apartments and is just a few minutes' walk from Harrogate International Centre. It has an award-winning restaurant and free Wi-Fi. Many rooms overlook The Stray and all benefit from complimentary toiletries by H2K of Harrogate, a flat-screen TV and 24 hour room service. The Fat Badger Grill boasts 2 AA Rosettes and offers an a la carte menu featuring classic British food with a contemporary twist. The Fat Badger Pub serves real ales and modern British pub grub. The majority of bars, restaurants and shops in Harrogate's town centre can all be reached within a five minute walk. Harrogate Rail and Bus stations are both within 10 minutes' walking distance. ... more   less 
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Also Known As:
White Hart Hotel & Apartments Harrogate, Yorkshire

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