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“Lovely building not so lovely room”
Review of White Hart Hotel

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White Hart Hotel
Ranked #13 of 30 Hotels in Harrogate
Reviewed 28 August 2014

Stopped a night at this hotel, it's ok, but nothing great. Room was at the front which meant a lot of noise at kicking out time.
Room was ok, but quite dirty especially the carpet. Wouldn't want to shine a UV light over it that's for sure, far too many dodgy stains for my liking.
TV only got a few channels as well! did I do anything about it? Couldn't be bothered, it wa only an overnight stay.
Brekky was good and plenty of car parking space even though you have to pay to park.
Would I stay again? Errrrr possibly, but I would look around Harrogate first and see what else was on offer.

Room Tip: Look around at other Harrogate hotels first.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Kiltjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,175 - 1,181 of 1,688 reviews

Reviewed 27 August 2014

The description and exterior of this place are attractive. Like many hotels, money has been spent on the more obvious and public areas. We booked two nights in a twin room as friends/ex colleagues for our annual ‘catch-up’ indulgence.
I rejected the first room I was given as completely unacceptable. It was small, dark and dingy and not helped by the parapet wall being right up against the lower half of the sash window and therefore blocking it. The receptionist explained that all the twin rooms are on that 3rd floor, but efficiently offered another room. Not wanting to start our stay by having to complain, cancel and find somewhere entirely elsewhere at that late stage, I somewhat disappointedly accepted the next one as it was marginally better than the first.
Both of the rooms were consistent in décor, which it seemed to me suggested that an interior decorator had been ‘let loose’ with their penchant for mushroom and dark brown paint throughout, in this case regardless of these rooms being already dark and for today’s hotels relatively small when accommodating a TV, a luggage stand and chairs, one of which couldn’t be used because if it were the bathroom door couldn’t be opened! Large table lamps were typically part of the refurb too….We needed two of the three lamps switched on even during the day. The furniture had been painted dark brown- I could try to say in ‘distressed’ shabby chic style, but have to admit the scrapes and marks were actually through being used and knocked so merely looked tatty similar to the scraped and marked walls. An extension lead trailed from a socket beside the wardrobe to plug in the standard lamp, table lamp and (if we put the kettle on the floor), that too. (The kettle lead wouldn’t reach down to the socket on floor level if left on the dressing table). The worn and stained drinks tray had paper doilies overlapped in a heroic attempt to hide its surface.We were surprised that such dubious electrical provision met health and safety standards.
Fortunately all the soft furnishing and ‘consumables’ i.e. beds, bedding, towels, toiletries etc were very good; the bathroom had been somewhat refurbished but there was limited provision for hanging towels and despite the familiar plea to ‘reuse towels for environmental reasons’, the hot water in the basin was so scaldingly hot that we had to use the plug and dilute with cold water each time; what a waste of energy there!
It would seem to us that the company has opted for dealing with those elements of hospitality which are the most public, the simplest and least costly to provide rather than for example rewiring bedrooms and considering the space and décor of each room from a customers’ viewpoint. Maybe the double rooms on another floor are better than the twin ones and will attract more positive reviews.
We went to the bar on our first evening, planning to have a drink and possibly a meal, but although it has clearly been recently decorated etc. we found it very loud and more like a rough pub than a hotel bar so opted to go elsewhere for the rest of our stay so cannot comment on the menu or the food.
All the staff we met were excellent, pleasant and helpful- although when we had no bathroom lights at all late one night, the receptionist who took our call neither called back to say when it would be fixed nor passed on the message to the Night Receptionist at change of shift. After waiting 20 minutes unable to use the bathroom and go to bed, we had to call again. The night Receptionist however acted promptly, confidently and resolved the problem quickly, efficiently and apologetically.
It goes without saying that we won’t be staying there again.

Room Tip: Avoid twin rooms on 3rd floor; rear rooms have bad to awful outlook. Some are blocked by parapet wal...
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  • Stayed: June 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Simonne15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

Me & my husband decided to stay here for our early wedding anniversary celebrations, we booked the honeymoon suite which was lovely with a huge 4 poster bed & little luxuries in the bathroom like the molton brown toiletries was a nice touch, however we found the breakfast wasn't anything spectacular ! The portions were very small & if you are a non resident it is £12.95 per head for breakfast which we thought is too much for the quality of the portion you receive. If you stay here we highly recommend the 'fat badger' pub which is part of the hotel, the drinks & lively atmosphere was great, also the staff are very friendly ... Would recommend the hotel but the food could be much better :)

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Nat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

We stayed here for a wedding at the near by rudding park hotel. The price was brilliant for two nights, given it was over bank holiday. We came Sunday through to Tuesday. The staff are very friendly and helpful. The room was fine for what we needed, decorated nicely and it was clean. It had two separate single beds, normally I would of asked to be moved to a double, however, for two nights we didn't feel the need to try and change.
I ordered room service and the food was really good and well delivered. On the night of the wedding we came back , it was 1am, however we wanted a late snack, the room service is advertised at 24/7. My partner commented that the individual sounded as if they had been woken up and we asked for two sandwiches. We were informed there was only ham and cheese, so we accepted this and advised we would have this. We waited and called again. The food eventually came not as described. On departure we spoke with the reception staff in regards to this when settling the bill, they were brilliant and removed all of the sandwiches from the bill (at £7per sandwich) I was impressed by this.
Overall it is a nice hotel right in the heart of harrogate, it is well decorated with good facility's and we got it for a great price. Would go again.

Stayed: August 2014, travelled as a couple
Thank Vic03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

My husband and I returned from this hotel yesterday after staying for 1 night. The room was beautiful and very clean. Also the décor of the hotel was fantastic mostly blacks, silvers, greys and white. Most of all the food was amazing. For our meal on Sunday night I had slow cooked beef on mashed potatoes with bacon, little onions and a red wine gravy, to die for! My husband had burger and fries, but not just any old burger. This was a double burger in a brioche bun with cheese 3 massive onion rings and salad too. This stay cost us £99 through SAGA and we even had a bottle of prosecco thrown in too. Try this hotel and Harrogate is charming too.

Room Tip: We were in room 205 and although we could see other rooms and the roundabout, it was still fairly qu...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank bulsarababy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

We decided to spend our 38th wedding Anniversary at the White Hart Hotel in Harrogate. I have to say the location of the hotel was excellent and the pub attached, The Fat Badger is it's saving grace! Otherwise the rooms are very dated and hot, ( why don't English hotels invest in air con ). The ceiling wallpaper was peeling off in room 305 and we had a 2 to 3 foot wall out side the window so our entire view was that wall! We could open the window to cool the room but couldn't turn off the radiator which was on warm. ( It's August, crazy). The meal we had on the night started well with two excellent starters, but I am afraid the steak I had was of a very poor quality a third of it was fat and gristle which was inedible. The extra £5 surcharge for the steak was removed after I complained. This was so disappointing because I expected better from a AA rosette restaurant, their saving grace was that the steak was cooked correctly its a shame that they don't check the quality of their product before cooking it! The breakfasts were good always freshly cooked to order, maybe we were unlucky with the meal, but we witnessed several complaints about the food that day so I can only speak as I find. The staff were excellent and very friendly and helpful, I felt the hotel was overpriced and in need of refurbishment!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

Goergeous room overlooking front of the hotel. Clean & modern decor (although maybe just a little bit too shabby chic?!). The bathroom wasn't as good as the room- in need of decorating & had no window or extractor.
Breakfast was delicious- although service was quite slow. Staff were friendly and helpful.
Good location with parking (although £6 per night which we hadn't seen on the website)
Would stay again.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank EsJayUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Hart Hotel

Address: Cold Bath Road, Harrogate HG2 0NF, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in Harrogate
Price Range: £56 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Hart Hotel 4*
Number of rooms: 82
Official Description (provided by the hotel):
In Harrogate's elegant Montpellier Quarter, this historic hotel offers both bedrooms and serviced apartments and is just a few minutes' walk from Harrogate International Centre. It has an award-winning restaurant and free Wi-Fi. Many rooms overlook The Stray and all benefit from complimentary toiletries by H2K of Harrogate, a flat-screen TV and 24 hour room service. The Fat Badger Grill boasts 2 AA Rosettes and offers an a la carte menu featuring classic British food with a contemporary twist. The Fat Badger Pub serves real ales and modern British pub grub. The majority of bars, restaurants and shops in Harrogate's town centre can all be reached within a five minute walk. Harrogate Rail and Bus stations are both within 10 minutes' walking distance. ... more   less 
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Also Known As:
White Hart Hotel Harrogate, Yorkshire

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