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Holiday Inn Express Gloucester South
Ranked #2 of 21 Hotels in Gloucester
Certificate of Excellence
Leeds
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Can recommend this hotel”
Reviewed 19 April 2012

Just returned from a 4 night stay at this hotel, The staff were very friendly and efficient, room was clean and tidy. The breakfast was more than adequate for a budget hotel, plenty of selection and warm whatever time we ventured down to eat. The downside was the only place to eat close by was the pub next door, which was OK on the first evening we ate there but went downhill rapidly both in quality and service on subsequent evenings, We decided to find somewhere else by driving. We came across a recently opened restaurant "The Barn Owl Inn" which was excellent value and much better quality.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leedslassie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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651 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
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welshpool, Wales.
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 April 2012

We have stopped at this Holiday Inn twice now and the second time was as good as the first.
Clean, tidy and very polite helpfull staff.
Breakfast isn't great as said in a lot of these reviews, but much better than paying a premium for your breakfast like Premier Inn charge !!
The £58.00 we paid was well worth the money with plenty of parking. Give the pub on site a try as its pretty good too :)

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kazza-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, Essex
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 April 2012

Stayed here over Easter with my husband. Have stayed here before a few years ago.
The good bits: Clean room, friendly staff, good breakfast.
The bad bits: Double bed ( didnt know hotels still had double beds), a bit of roll together going on, really uncomfortable old pillows. Dont know why these older hotels do not invest in new, quality pillows, It is so important, yet I do find it to be common with cheaper hotels.Duvet so thin it was uncomfortable...never in my life seen such a thin duvet (old, needs replacing)
Really small bathroom, husband and I could not be in there at the same time.
Smallish room without any feel to it at all.
The breakfast was a real bonus and was the reason I chose this hotel over the excellent Premier inn in Barnwood, but to be honest I would not stay here again. I know these hotels are budget and do not cost a lot of money but this hotel really has a cold soulless feel to it and I was happy to leave.
If breakfast is not an issue, then try the Premier inn, Barnwood...much better and cheaper, with a king size bed and comfy pillows and just generally cosier. Still budget, but better by far.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liverpoollass59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Gloucester South, responded to this review, 21 May 2012
Dear Liverpoollass59,

Thank you for taking the time to communicate your concerns. I apologize for any inconvenience you have experienced. I am glad to hear you did enjoy Clean room, friendly staff, good breakfast. I am sorry to hear you did not enjoy the other aspects of your stay. I have sent you a private message to obtain additional details about your experience.

Thanks,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lithuania
Level Contributor
81 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 April 2012

I would recommend this hotel as a great choice for an overnight stay. Friendly staff, very clean, modern and spacious room, the sofa bed was made up upon arrival, which was really nice. We liked the complimentary breakfast, too - a good selection to choose from. We really liked our stay.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daisy111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotherham, United Kingdom
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 April 2012

I stayed at the Holiday Inn Express Gloucester South April 2012.

On arrival reception staff were friendly. Checkin was speedy.

Room was clean and tidy, everything worked, but there was quite a lot of road noise. Room 309 overlooked a roundabout on the A38. It almost sounded as if the window was open, but on checking the windows were firmly closed. Maybe the sound was coming in through the window vents.

Rooms are the old style Express rooms, so are quite dimly lit.

Breakfast was ok, but just the usual unhealthy Express breakfast. All seems very synthetic.

On the whole though, fairly good value for money. Though the Premier Inns do a much better breakfast.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marksmith34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Gloucester South, responded to this review, 16 May 2012
Dear marksmith34,

Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 1 April 2012

Functional, clean and tidy, but soulless, friendly staff but terrible breakfast, the selection was awful and either dried up or not enough. If you stay here then plan NOT to eat here!

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TopLoader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Gloucester South, responded to this review, 5 May 2012
TopLoader,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 19 March 2012

Stayed overnight after picking up a bargin £43 per night deal for 2 adults and a child sharing a room. This included breakfast for the 3 of us! The hotel is very well kept and presented and it was nice to have our daughters bed made up on the pull out sofa prior to our arrival. The rooms were well maintained and the bathroom was spotless. There was no bath but a very nice walk in shower with fully adjustable pressure and temperature. Hotel bar was open after midnight. Much better hotel than Travelodge or Premier Inn for comparable price as this also included breakfast! Recommended for overnight stays en route elsewhere.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Gloucester South

Property: Holiday Inn Express Gloucester South
Address: Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
Phone Number:
Region: United Kingdom > England > Cotswolds > Gloucester
Amenities:
Bar / Lounge Free Breakfast Free Parking Wheelchair access
Hotel Style:
#2 Family Hotel in Gloucester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Gloucester South 3*
Number of rooms: 106
Official Description (provided by the hotel):
The Holiday Inn Express Gloucester South hotel is conveniently located off Junction 12 of the M5 and is close to Gloucester City Centre. The Gloucester South hotel is 3.5 Miles from Gloucester city centre and 15 miles from Cheltenham. Bristol is just 35 miles away, whilst driving to Cardiff Millennium Stadium will take one hour, for sporting enthusiasts. The hotel is adjacent to Waterwells Business Park making it ideal for visiting both local companies and attractions in Gloucester. Attractions include Gloucester Cathedral, famous for the filming of Harry Potter, and Gloucester Docks. Nearby is Cheltenham Racecourse, home of the famous Gold Cup and Paddy Power festivals. Cradled by the picturesque Cotswold Hills and ideally located in the heart of the country, the city of Gloucester offers visitors a vibrant, lively atmosphere. All guestrooms offer free Wi-Fi, and tea/coffee making facilities, with all bedroom windows opening for guest use. All rates include free parking and continental breakfast for up to two adults and two children, children stay free when sharing parents room. Vending and high speed internet kiosks are available for use in the hotel lobby. ... more   less 
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Also Known As:
Holiday Inn Express Gloucester South Hotel Gloucester
Holiday Inn Gloucester
Gloucester Holiday Inn
Holiday Inn Express Gloucester South Gloucestershire

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