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Hallmark Hotel Gloucester
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Reviews (1,821)
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All reviewsspa facilitiesspa breakdry ski slopeswimming poolsauna and steam roomcourse mealleisure clubself servicereception staffrestaurant staffrelaxing stayfood was lovelysconesdouble roomboth nightsbuffet styleshort break
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1,326 - 1,331 of 1,821 reviews
Reviewed 4 April 2014

Enjoyed a very nice two nights Spa Break at this hotel. We received a very warm welcome and everything was explained about the facilities. After checking into our very nice spacious bedroom we had afternoon tea which was very delicious.

On the second day we were treated to massages by a very charming and competent young lady. On the second night dinner was included in the package and we did not see much vegetarian selection on the menu. We approached one of the staff, (her name was Caroline, not sure of her position) about our dinner preference and she arranged with the chef for us to have a special vegetarian meal.

Overall a very pleasant stay at this hotel, will certainly visit again.

  • Stayed: March 2014, travelled as a couple
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Thank Ramesh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this reviewResponded 5 April 2014

Thank you for taking the time to give us this positive review. It is good to learn that you enjoyed your visit and we look forward to seeing you back with us again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

We went for a spa break there for 2 nights; it was half term so the pool/spa area was quite busy with kids and locals. It isn't quite as swish as the photos show on the website but a jacuzzi is a jacuzzi and we got an incredible deal for 2 nights including full use of the spa, a massage, breakfast both mornings and a slap up 3 course meal. The food was pretty good and the staff very friendly. It isn't in a nice area of Gloucester so you can't wander around much but you're only a 10 minute drive from the M5 and the town centre so you can travel about. A good cheap getaway.

Stayed: February 2014, travelled with friends
Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this reviewResponded 4 April 2014

Thank you for the balanced and helpful feedback. We appreciate you taking the time to give us your detailed feedback and w sincerely look forward to seeing you back with us again very soon.

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Reviewed 31 March 2014

We have just got back from a 2 night stay, which was given to us as a Buy a Gift voucher. The hotel itself is lovely, very modern. Rooms were clean and came with tea coffee etc.
The reception staff were very helpful. Included in our stay was breakfast each morning - couldnt fault this, so much choice - and a 2 course meal each evening. The first night we stayed, the food we had was okay - we both had steak, but the steak was very chewy but the rest of the meal was lovely. The second night, I had the pork and my boyfriend the chicken, which were both lovely. The only negative is there isnt that much choice on the menu, and if you were paying for the meals (which luckily we werent) the prices are quite expensive. But overall very good.
The only thing that let the hotel down was the 'Spa'. The swimming pool etc is so dated and old - it really needs updating. It was clean, and a lot of people using it, but considering they say they are a spa hotel, it wasnt really a spa - just a swimming pool with a few jacuzzi's. If they refurbished the Spa would be a 5* stay.
Overall a lovely weekend break and would return!

  • Stayed: March 2014, travelled as a couple
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Thank Kerri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this reviewResponded 1 April 2014

Thank you for your review following your recent enjoyable visit, it is great that you had a good time and we appreciate the constructive feedback.

Our restaurant menu is priced to be the best value for a four star product in the local area.

We do try to advertise ourselves as a Health Club with Spa facilities, these include Jacuzzi, Sauna, Steam Room, Nail Bar, Lazy River, Treatment Rooms, Gym, Squash Courts etc.

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Reviewed 30 March 2014

I really enjoyed my 2 nights at the hallmark. The spa was very relaxing although it is used as a country club for locals so it was fairly busy in the daytime. The staff were very friendly, the room was clean and the food was superb if a little pricey. I would happily stay here again if I was looking for a relaxing break.

  • Stayed: March 2014, travelled on business
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1  Thank SouthEnglandTravla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this reviewResponded 31 March 2014

Thank you very much for your review, it is great to learn that you enjoyed your visit and we hope you will be back to see us again very soon.

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Reviewed 30 March 2014

I stopped at the Hallmark on Saturday 29th March with three friends, staff we're very friendly and welcoming. The rooms are a good size, with a large comfy bed, and good bathroom facilities. We took full advantage of the Spa, and one of our party had a massage.
In the evening we booked a meal in the restaurant, the menu was varied and the food and service was very good.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank krm50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this reviewResponded 31 March 2014

Thank you for the positive review, it is great that you enjoyed your visit. We hope to see you with us again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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