I booked to stay here for just one night with my two young daughters, the youngest being just four months. Firstly, this hotel does NOT have access for the disabled or people with young children/strollers. I had to climb two flights of stairs unaided before someone thought to offer to help me!
The room itself was presented well until closer inspection, it was not vacuumed, we had no towels provided and the curtain rings were falling from the fittings in the window. I paid for the ultimate package and did not receive my "vanity case" and the dressing gown provided could easily have cracked in half...that's how hard and brittle it was. It also smelt of chip fat. I'm sorry but four stars? Revolting.
The DVD player did not work, when I told management this he tried to argue with me.
Most of the staff were insincere and sloppy but I will say, the waitress/waiter service was second to none...we had a very pleasant meal that evening. Though sadly I don't know how or why I persevered in staying the night. My daughters were over tired and miserable by the morning.
If it hadn't been an hours travel back by taxi to get home....I really would not have stayed.
- Official Description (provided by the hotel):
- The Hallmark Hotel Gloucester is perfectly located for explorers or business meetings, just 5 minutes drive away from the M5 and a short taxi journey from Gloucester train station. Within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre. The hotel has 95 bedrooms including 6 family rooms. Why not enjoy a delicious meal in the brasserie or relax within the bar and lounge. Unwind in the health club with a swimming pool, children’s pool, squash court and beauty treatment area. If you are here for business, we have meeting rooms for up to 200 delegates. The hotel also has a Civil Ceremony licence and a versatile wedding suite for up to 200 guests. Plenty of onsite parking and free Wi-Fi awaits. Plus, BT Sport is now available in the bar/lounge area. ... more less
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- Also Known As:
- Ramada Gloucester Hotel Country
- Gloucester Ramada
- Hallmark Hotel Gloucester Gloucestershire