Having booked & confirmed two rooms for my two adult children and partners visiting UK from Canada to attend a wedding, I was telephoned twice in Canada from Gloucester to confirm their intended time of arrival time. With both calls I confirmed they would be arriving late & IBIS accepted this.
On arrival, my family were told the IBIS was overbooked and were accommodated in an apartment, a personal 18mile drive away at night in Cheltenham, with no facilities to call home.
- Official Description (provided by the hotel):
- Ibis Gloucester hotel is a budget hotel located just outside Gloucester City Centre.Book the hotel for easy access to the M5 motorway, Cheltenham, Barnwood and Barnett Way Business Area. The 127 modern guest rooms all have FREE WIFI, climate control, hairdryers,Broadband internet and satellite TV. You can enjoy breakfast or a meal at the Café restaurant, or a nightcap in the friendly bar. There is free car parking on site. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Ibis Gloucester Gloucestershire