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“Modular bathroom”

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Hotel Ibis Gloucester
Ranked #4 of 21 Hotels in Gloucester
GreenLeadersBronze level
Reviewed 8 February 2014

Great value, good clean hotel. Strange modular bathroom but does the job nicely. Definitely return. Dining room, reception and bar in the main reception area seemed a little odd. Not the sort of place to go for a romantic meal for two.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisGloucester, General Manager at Hotel Ibis Gloucester, responded to this reviewResponded 12 March 2014

Dear Guest,
Thank you for taking the time to write a review. I do hope you enjoyed your visit and that we can look forward to seeing you again in the near future.
Kind regards, [
Joanne Green
General Manager

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752 - 758 of 1,200 reviews

Reviewed 8 February 2014

All in all, a very nice place to get your head down. Rooms are smart and clean and the shower was perfect. The bar isn't the most expensive pint I've ever bought, and the food was fair.
Tip: if you decide to get a taxi into town, on the return leg ask to go to the BP garage just over the road. This will save you having to go past the hotel and back to get in and save a few quid.

Stayed: January 2014, travelled on business
Thank SamOfTheDockyard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisGloucester, General Manager at Hotel Ibis Gloucester, responded to this reviewResponded 12 March 2014

Dear Guest,
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.
Kind regards,
Joanne Green
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2014

  • Stayed: February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank David C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisGloucester, General Manager at Hotel Ibis Gloucester, responded to this reviewResponded 12 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 5 February 2014

All in all good value for money, cant really think about something to complain. Staff was all through out friendly, the only downfall was the weather but that could not be changed, otherwise I would stay here again

  • Stayed: February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank omiwahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisGloucester, General Manager at Hotel Ibis Gloucester, responded to this reviewResponded 12 March 2014

Dear Guest,
Thank you for your review. I am glad you had a good stay with us despite the weather. I hope to see you on your next trip, and fingers crossed for better weather.
Kind regards,
Joanne Green
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2014

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Otto H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisGloucester, General Manager at Hotel Ibis Gloucester, responded to this reviewResponded 12 March 2014

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Reviewed 4 February 2014

The hotel is generally good for one in its price category, but there were too many minor but significant problems.
- When I first went into my room it was cold, as the room heating had been turned off (in the middle of winter). When I turned it on it didn't work properly. When mentioned, the receptionist immediately found a fan heater. Once the room was warm, the installed heating did manage to keep the temperature constant, but only just, it was not capable of increasing the temperature from cold. While I was out the next day the heating was turned off again and the room was cold!
- The soap dispenser in my bathroom was empty, which I reported to reception. The next day it was not refilled/replaced.
- My bed had not been made up properly, the bottom sheet had just been thrown on and tucked in without being pulled straight. The same happened again the next day when the bed was made, while my pyjamas were left in a heap on the bed.
- Although some way out of town with no restaurants nearby, the restaurant menu was very limited, but the food was good.
- The bar is limited and does not offer draught ale.
- CRITICAL FAILING, the WiFi was extremely slow and at times stopped working completely. Slower than the old dial-up connections via the telephone line. Being in the urban area of a major city, this is unacceptable. Since business is geared up to WiFi nowadays and one needs it, it is no longer a luxury so this is a very serious failing.

The buffet English breakfast was OK but not startling. I have had better in some Ibis hotels, but I have also had worse in others.

On the positive side, the hotel was spotlessly clean and all staff I had dealings with were extremely helpful.

I shall not be staying at that hotel again unless I get confirmation that the WiFi has been brought up to the standard a business user needs.

Room Tip: If you need WiFi for business, don't come here
See more room tips
  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Frank D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisGloucester, General Manager at Hotel Ibis Gloucester, responded to this reviewResponded 12 March 2014

Dear Guest,
I am sorry that on this occasion that you were disappointed with your stay here at Ibis Gloucester. I treat all feedback with the utmost seriousness, and have been investigating into this matter. Please feel free to contact me on 01452 623650 or by email on H6900-GM@accor,com to discuss this further.
Kind regards,
Joanne Green
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Andy C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisGloucester, Manager at Hotel Ibis Gloucester, responded to this reviewResponded 20 February 2014

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Additional Information about Hotel Ibis Gloucester

Address: Corinium Ave Saw Mills End, Gloucester GL4 3DG, England
Phone Number:
Region: United Kingdom > England > Cotswolds > Gloucester
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Gloucester
#1 Green Hotel in Gloucester
#1 Romantic Hotel in Gloucester
#5 Business Hotel in Gloucester
Price Range: £28 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Gloucester 3*
Number of rooms: 127
Official Description (provided by the hotel):
Ibis Gloucester hotel is a budget hotel located just outside Gloucester City Centre.Book the hotel for easy access to the M5 motorway, Cheltenham, Barnwood and Barnett Way Business Area. The 127 modern guest rooms all have FREE WIFI, climate control, hairdryers,Broadband internet and satellite TV. You can enjoy breakfast or a meal at the Café restaurant, or a nightcap in the friendly bar. There is free car parking on site. ... more   less 
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Also Known As:
Hotel Ibis Gloucester Gloucestershire

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