We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One of the best Holiday Inns in the U.K.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Gloucester - Cheltenham
Ranked #11 of 21 Hotels in Gloucester
Reviewed 24 February 2014

Stayed here for two nights last week end,plenty of car park space.The reception staff are excellent and could not be faulted.The bedroom was of a medium size but very clean no problems what so ever,the break fast is really good all the cooked food was hot i believe the chef was called Richard was excellent just like the rest of the staff working there all had a smile and nothing was to much trouble.The swimming pool was good a little over crowded but it was half term with plenty of children in the pool but there is a lane put by for people who want to swim

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ling1931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this reviewResponded 27 February 2014

Dear ling1931, Thank you for taking the time to write a review. I am delighted to read such positive comments and am glad you enjoyed the experience we strive to deliver every time. I will pass on your mention to Rich who will be delighted. I hope we can welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (731)
Traveller rating
Traveller type
Time of year
Language

452 - 458 of 731 reviews

Reviewed 22 February 2014

Comfortable five nights here were enhanced by the friendliness and warmth of all staff encountered whether in reception, bar or restaurant. Ate in on all nights and was happy to do so with the attentive bar crew and the ability to find favourites on the never changing bar menu. Breakfast was good with all the usual items available and the hot options are overseen by a helpful chef.

Bedroom allocated was on the small side but on a business trip a comfortable, clean and quiet space to rest and sleep is all that is needed and room 47 hit the mark perfectly. Had a slightly bigger room on returning for a further one night stay.

In summary it would be churlish to fault anything, in appearance it is the standard Holiday Inn product but they do the small things really well here which sets them above others and therefore deserving of an excellent rating overall.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mid-AtlanticRidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this reviewResponded 27 February 2014

Dear Mid-AtlanticRidge, Thank you for taking the time to write a review. I am glad you had a comfortable 5 nights with us enhanced by our friendly staff, with your bedroom comfortable and clean. I am delighted to see your overall ratings being excellent I hope we can welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

We stayed for one night here whilst visiting our daughter. We did not eat or spend time here, and returned only at night to sleep. We requested for a king size bed through a third party famous booking site and they booked a disabled access room for us! Perhaps this was the only king size bed they had! The guy at the reception was very pleasant and helpful, and he explained that the bathroom sink would be lower than expected.

We are told the gym and sauna were great but we did not get a chance to utilize these facilities. Parking facilities and location were excellent, and we intend to stay here again.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tachyphoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this reviewResponded 27 February 2014

Dear Tachyphoenix, Thank you for taking the time to write a review. I am glad that you intend to stay here again where hopefully you can spend more time at the hotel and use our facilities to be able to tell us how you think about them.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014

Stayed here at least a dozen times and once again not disapointed, its such a great place to relax, we arrived lunch time and headed straight for the pool which was great. Staff are aleays there to help with a smile. Yes we will be back again very soon, one thing i would say is that some other holiday inn's do themed nights and think it would be good for the hotel to do the same

Stayed: February 2014, travelled as a couple
Thank bristolbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this reviewResponded 17 February 2014

Dear PaulMasonBristol, Thank you for taking the time to write a review. I am glad you was not disappointed with your stay and that you find it such a great place to relax. We can't wait to welcome you back again soon and we have been in talks with themed nights so hopefully these will be in action soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

Stayed here many times and keep coming back for more! We love everything about this Holiday Inn! The check-in staff are always so cheerful and efficient. This time we were checked in by a very charming Asian gentleman( so sorry I didn't note your name). He saw that we were Platinum guests and gave us an upgrade( room 153) which was very nice of him. Thank you!

Couldn't fault a single thing about the spotless and comfortable room/bathroom.

We used the bar for drinks and a snack. We were served by Matt and Zara who were brilliant. The service there has always been excellent as was the food.

Breakfast the following morning is a treat I must say, I really look forward to it especially the fantastic scrambled eggs.....even better than my Mums! All the staff serving there are superb, you never have to wait for your coffee to be topped up, they seem to be there just when you need it! The service in the restaurant is brilliant and this has never changed. Really sorry that we missed Paula though!( She really cheers you up so much in the morning!)

I must say a huge thank you to your house keeping as this morning my wife remembered that she has left a ring in the bathroom. So I called the hotel and spoke to Emily at reception to see if it had been handed in and of course it had. Emily very kindly said that she would post it on to us. So a big thank you to you too! Mr Lowe please pass on our thanks to your outstanding staff. We look forward to our next visit.

Room Tip: They are all good and so clean!
See more room tips
  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Phil1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this reviewResponded 17 February 2014

Dear Phil1957, Thank you very much for taking the time to write a review. It was a delight to see the title of your review with the words 'best Holiday Inn in the country' I am so pleased you enjoyed your stay and that you keep coming back for more! I believe the Gentleman that checked you in was Ali so I will pass this special mention on to him. I am glad you couldn't fault a thing! We look forward to welcoming you back again and again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

Stayed for one night. Room was very clean and we'll equipped. Had room service for a continental breakfast which was very nice, with a good choice and generous portions. Bed comfy too. Staff were courteous and friendly.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R_and_K_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this reviewResponded 17 February 2014

Dear R_and_K_G, Thank you for taking the time to write a review. I am glad you found your stay to be enjoyable and that you found everything as it should be with the clean rooms, nice breakfast and comfy bed, along with our friendly staff.
I hope we can welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

A great weekend away in a hotel ideally situated for visiting Gloucester and Cheltenham. The hotel has great leisure facilities and both of our rooms were well presented - very clean and tidy. The staff were very helpful and friendly giving advice on how to get to places and what to see when you get there. The breakfast was ideal - well prepared and presented, and as importantly very tasty. The staff at breakfast were also very good,attentive, and friendly.

I wIll be looking forward to the free wifi for IHG reward members in the summer because reception was not great for my iphone , probably the locality.

We are already considering a return later in the year.

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this reviewResponded 17 February 2014

Dear Robert H, Thank you for taking the time to write a review. I am glad you found our hotel convenient in visiting both Gloucester and Cheltenham and you fount our leisure club and rooms very well presented and clean. I am glad you are considering a return to us later in the year where you can hopefully enjoy our free wifi to all IHG members.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gloucester
0.7 mi away
Hotel Ibis Gloucester
Hotel Ibis Gloucester
#3 of 21 in Gloucester
1,155 reviews
4.9 mi away
Holiday Inn Express Gloucester - South M5, Jct 12
6.1 mi away
DoubleTree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham
#1 of 1 in Charlton Kings
289 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
Hallmark Hotel Gloucester
Hallmark Hotel Gloucester
#10 of 21 in Gloucester
1,639 reviews
11.3 mi away
Hilton Puckrup Hall, Tewkesbury
2.1 mi away
Mercure Gloucester, Bowden Hall Hotel
Mercure Gloucester, Bowden Hall ...
#1 of 2 in Upton St Leonards
850 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Gloucester - Cheltenham? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Gloucester - Cheltenham

Address: Crest Way, Gloucester GL4 3RX, England
Phone Number:
Region: United Kingdom > England > Cotswolds > Gloucester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Gloucester
#6 Business Hotel in Gloucester
Price Range: £62 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gloucester - Cheltenham 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Holiday Inn Hotel Gloucester-Cheltenham is conveniently located just off the M5 & only 2 miles from Gloucester's City Centre & 6 miles from Regency Cheltenham. An ideal location for families with our Kids Stay & Eat Free policy*. Visit the revitalized Docks area with its many shops including Gloucester Quays, restaurants & entertainment or the cloisters of Gloucester Cathedral, famous filming location for Harry Potter, or simply enjoy the cafe culture & shopping of Cheltenham. Take full advantage of your relaxing break away at the Holiday Inn Hotel Gloucester-Cheltenham by using the excellent facilities of our Spirit Health Club & Beauty Therapist. All bedrooms are fully air conditioned with all the facilities you would expect from a Holiday Inn including High Speed Internet Access, interactive TV & pay movies. We also have a number of executive rooms for that added touch of luxury & family rooms suitable for up to 2 adults and 2 children. The Academy conference & training suites are perfectly suited to your business needs. A total of 9 meeting rooms with a maximum capacity of up to 130. The Holiday Inn Hotel Gloucester-Cheltenham is also licensed to hold civil wedding ceremonies & is a great venue for a lavish celebration or an intimate affair. *Terms & Conditions apply. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, HotelsClick, Cancelon, 5viajes2012 S.L., Evoline ltd and HotelQuickly so you can book your Holiday Inn Gloucester - Cheltenham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham Gloucestershire

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing