We were visiting a nearby Art event, and friends with whom we had visited the event had booked supper for our party of four at the Daylesford restaurant after the art opening. They had previously visited the restaurant for brunch, and led us to have high expectations of the supper.
The service started on a wobbly note, having to wait no less than 15 minutes after arrival to be given menus in a place which was barely one third full. The charming Eastern European waitress was unable to answer any of our questions about items on the menu, saying that it was only her second day working there and she didn't know anything about what the dishes were. She was then replaced by a colleague who was delightful, and appeared to know all about what was on offer. At the end of the meal, we were substantially overcharged on our bill, which we hadn't noticed, but she returned to the table a few minutes later with profuse apologies and corrected the error. Thus far, faults just about recovered!
Then the food: my wife's chicken breast was so tough that I had to call for a steak knife for her to be able to cut it, and the roast potatoes were equally rock hard, and cold in the middle. My main course of hogget (?) which was apparently a piece of young lamb, "tender and succulent" was completely dried out and stringy; the side order of spring vegetables was cooked to a tasteless pulp.
The dessert was not much better: a salted treacle tart was hard and gritty although the accompanying ice cream was fine.
Altogether an awful experience, particularly for an establishment which apparently prides itself on high standards and has prices to match - so why did we not complain at the time and send the offending articles back? Of course we should have done so. The only excuse was that by then it was getting late and we had an hour or so's drive to get home. Also, we were reluctant to make problems because we did not wish to embarrass our friends who had chosen the venue with some enthusiasm.
At least we can use this opportunity to warn other potential diners!
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