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“Ideal location for Gloucester City Centre”

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Premier Inn Gloucester (Longford) Hotel
Ranked #9 of 21 Hotels in Gloucester
Certificate of Excellence
Exmouth, United Kingdom
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Ideal location for Gloucester City Centre”
4 of 5 bubbles Reviewed 19 February 2013

Located approx 1 mile from city centre, easy walking into centre, Rugby stadium or the Cathedral and Docks. Next door is The Longford Inn (Beefeater). Staff were all friendly and helpful, rooms were I would say reasonable for the price but comfortable. TV could be updated though there were complimentary tea/coffee making facilities. Room was cleaned daily. We were at the back end of the hotel, kind of an extension bit which we noticed was slightly colder when walking down the corridor. We turned the heating up to full 23c in the room as it was February and not so warm outside. The bonus was The Longford Inn (Beefeater) next door which provides the much needed beverage breakfast/lunch/evening meal whatever you wanted. A cheap and reasonable place to stay with a large car park though would expect can get busy. Would return again.

Room Tip: A room away from the front entrance and the car park is less noise.
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 27 February 2013
Thank you for your review. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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390 reviews from our community

Traveller rating
    126
    153
    70
    28
    13
See reviews for
106
138
19
59
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Any
English first
England, United Kingdom
Level Contributor
111 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 16 February 2013

Hotel is on the outskirts of city centre so easy to find yet close enough to walk into town.
Room was smaller than were used to from Premier inns but wasn't a problem really and for £19 for the night it was perfect!!!
The room was clean, friendly staff, plenty of parking space,all the usual things you come to expect.
Having seen during the day that Gloucester clearly had virtually nothing to offer for an evening meal we used the pub on the same grounds and it was a good choice too.

Note: This hotel is a perfect location for Rugby fans.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAX1206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 27 February 2013
Thank you for your review. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
277 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 bubbles Reviewed 13 February 2013 via mobile

Friendly check in, rooms were premier inn standard but could do with a refresh - still had a small CRT TV and keys for door locks instead of card based entry, for instance. Evening meal in beefeater was great - very attentive service, good prices, and good menu choice. Breakfast was ok, hot food available to order but somehow didn't feel as good as other premier inn hotel breakfast offerings - possibly due to the layout or just not that many people wanting breakfast? The hotel is a few miles out of town so you'll need a taxi or drive. Taxi wasn't a problem.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ianedmunds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 3 March 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 8 February 2013

Very friendly staff in reception let down by a tired hotel. Room needed refreshing and a better TV. Also we could clearly hear the voices of the couples talking normally in the rooms either side of ours. Friday night was OK but a lot of noise from a large party Saturday night kept us awake. Staff very helpful and did not charge for Saturday night. Attached pub/restaurant OK but a bit pricey. We found better value breakfast and evening meal in Gloucester town center.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrTapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Gloucester (Longford) Hotel, responded to this review, 11 February 2013
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and I am sorry that on this occasion we failed to provide this. Please be assured that at Premier Inn we take all feedback seriously and we would like the opportunity to investigate these issues further. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 7 February 2013

Came here for my stag party, nice people at recpetion but rooms were tatty have these old crt TV's in and the toilet roll could remove tarmac.

the guy on the late shift wasn't to pleased to see us even though we weren't drunk or anything we just seemed to be a hassle to him having to open the door.

lady on the way out was very nice and helpful.

everything is okay for the £29 we paid but these are the same rooms you could pay alot more for I would expect a company of this size to offer something a bit nicer.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daveh182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 27 February 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 4 February 2013

The Premier Inn has all you could want in a room. Clean, tidy, fresh, modern and comfortable. Wasn't too happy about staying in a room with a locked door between us and the room next door. Not when six people are staying next door and all you can hear is their foul language and alcohol stench. Luckily, we were moved rooms, at 00:14 in the morning. The new room was lovely too, shame about the stag party going on above us. Overall, very nice hotel and facilities, just a massive shame we had zero sleep and the guests at the hotel mainly seemed to be a bunch of drunks who had zero respect for staff and everyone staying at the hotel. Would I stay again? Probably not, sadly. This stay has scarred my view on this hotel and it reminded me of being back in halls of residence at university. Premier Inn did honour their 'Good Night Sleep or your money back guarantee' without us having to ask for it. Staff were outstanding! Thank you! The Beefeater next door is 'ok'. Pretty small menu, but it is what it is. Restaurant staff, great, bar staff, didn't want to be there.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamillions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Gloucester (Longford) Hotel, responded to this review, 8 February 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuneaton
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 January 2013

I choose Premier Inn because I know what to expect. This was no exception. The staff were friendly and the room was comfortable. I was disappointed with the TV - just a small portable type TV. The shower fitting was broken so I couldn't shower in the morning but the bed was very comfortable. The Beefeater next door was OK but service was a bit slow and my order was wrong when it arrived. It was corrected but my husband had finished his meal before I started mine.

Room Tip: Rooms furthest away from reception will avoid noise from bin emptying and deliveries to restaurant n...
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJJNuneaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 27 February 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Gloucester (Longford) Hotel

Property: Premier Inn Gloucester (Longford) Hotel
Address: Tewkesbury Road | Longford, Gloucester GL2 9BE, England
Region: United Kingdom > England > Cotswolds > Gloucester
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 21 Hotels in Gloucester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Gloucester (Longford) Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Handy for the A40, a short drive from Sandhurst and great for catching a game at Kingsholm Stadium ... more   less 
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Also Known As:
Premier Inn Gloucester (Longford) Hotel Gloucestershire

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