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“A warm welcome”

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Premier Inn Gloucester (Longford) Hotel
Ranked #7 of 21 Hotels in Gloucester
Certificate of Excellence
Chorley, United Kingdom
Level Contributor
202 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“A warm welcome”
Reviewed 28 April 2013

I'm a great admirer of Premier Inns; I don't say that they are all perfect, some (Kidderminster, for example) are better than others. But Longord, on the outskirts of Gloucester centre is a decent place, small, but not too small, and with a Beefeater Grill adjoining. The rooms are much as you might expect from a Premier Inn...although mine (Room 17) was a bit on the small side.

That aside, I'd certainly stay here again.

Room Tip: Only two floors, so not a lot to choose from them. Didn't notice a lift, so, opt for ground floo...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry_Marsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 30 April 2013
Thank you for your review. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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413 reviews from our community

Traveller rating
    137
    164
    71
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    13
See reviews for
114
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Any
English first
Epping, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 April 2013

I found this hotel an ideal location for Gloucester Rugby ground, only being a 15 minute walk.
The pub within the grounds had a good range of beers and the food was excellent pub grub.
The room we had was clean and comfortable, but just needed somewhere to sleep, so did not expect to much.
Breakfast the following morning was good value, and the waitress that served us was very helpful. Would stay again.

Room Tip: Stayed in room 61 which was at the far end of the building, and very quiet.
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 30 April 2013
Thank you for your review. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Willand, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 April 2013

Good location. Quiet room. Scaffolding all over and building materials in the car park. Torn quilt cover on the bed. Bathroom a bit scruffy. No view from the room. Heating goes off at night. No heating in the bathroom.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justroo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 26 April 2013
Thank you for your review. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, England, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 April 2013

Premier inn shabby, room pokey and claustraphobic. Miserable git on reception when checied in, never saw anyone else on reception for rest ofcevening and following morning. Room smelt either someone had been smoking, or drains were off, it was a stale horrible smell.
The beefeater next door on the other hand was lovely food nice and service excellent what a shame

Room Tip: Not room 48
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Gloucester (Longford) Hotel, responded to this review, 19 April 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yorkshire
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 6 April 2013

we stayed at this premier inn on the 29th march as a stop over before going to cornwall for a week. plenty of space in the car park but check in was a bit slow due to a couple of lads checking in and chatting with the guy behind the counter about cars. the rooms are pretty much the same and the beds are all comfy, we asked for an extra pillow which we got. the only thing they still have is the old portable tellies. thought they would have replaced them by now.we had pre booked breakfast . the resturant was nice and quite plenty of time to eat we didn't feel rushed and plenty of choice. the other point i would mention is they must have been having some work done as the building was covered in scaffolding.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YorkshireBadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 8 April 2013
Thank you for your review. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 April 2013

We stayed here with family and friends over this Easter weekend to see the Harlequins V Gloucester match. The stadium was only about 10 minutes away on foot so the location was great.
The hotel staff couldn't be more friendly and helpful. The rooms were very clean and comfy and fine for the price with a nice bed, compact bathroom, snug duvets, TV hairdryer and tea and coffee facilities, also they had a decent light for doing your makeup round the built in mirror where the hairdryer is. The inn has a beefeater pub/restaurant attached where we had our breakfasts and dinners on both days. The food was really good, although they could probably do with another member of staff on for breakfast. The guys serving were trying their best but were obviously run ragged which caused delays.
All in all a very good trip. :)

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hannah_sparkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 2 April 2013
Thank you for your review. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 April 2013

This was possibly the best Premier Inn we have stayed in. Everything was thoroughly clean and the room was quiet with no noticeable road noise. Above all, the service was exceptional with the man on reception when we checked in going out of his way not only to give us directions to our destination in Gloucester but printing off a map for us. Breakfast was very good and the service again very friendly. The only drawback was a fixed shower head, but we expect that at Premier Inn. Hotel is very well placed for centre of Gloucester and easily accessible from motorway. If we return to Gloucester, we will certainly stay here again.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoffrey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha D, Front Office Manager at Premier Inn Gloucester (Longford) Hotel, responded to this review, 2 April 2013
Thank you for your review. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Gloucester (Longford) Hotel

Property: Premier Inn Gloucester (Longford) Hotel
Address: Tewkesbury Road | Longford, Gloucester GL2 9BE, England
Region: United Kingdom > England > Cotswolds > Gloucester
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 21 Hotels in Gloucester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Gloucester (Longford) Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Handy for the A40, a short drive from Sandhurst and great for catching a game at Kingsholm Stadium ... more   less 
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Also Known As:
Premier Inn Gloucester (Longford) Hotel Gloucestershire

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